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“Typical like a Novotel” 2 of 5 bubbles
Review of Novotel Lille Centre Grand Place

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Novotel Lille Centre Grand Place
Ranked #14 of 106 Hotels in Lille
Certificate of Excellence
GreenLeadersBronze level
Berlin, Deutschland
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Typical like a Novotel”
2 of 5 bubbles Reviewed 11 June 2014

Lokated well in Lille. Room is cleaned. Nothing extraordenary. Breakfast we can't say, cause there was none when we came to the Restaurant at a quarter to ten. The evening before we had dinner for our group (34 people) Very soon the buffet was empty and it lastet at about 20 minutes to refill. In the bar was the advertised whine empty, so we had a very nice evening in a bar neareby. Wouldn't like to Visite this House a second Time.

  • Stayed June 2014, travelled with friends
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Hans-joachim S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marie-Ange S, Responsable réception at Novotel Lille Centre Grand Place, responded to this review, 29 July 2014
Thank you for answering our questionnaire. I appreciate the time you took to share the problems you encountered during your stay.

Dear Guest,
I am that these issues affected your satisfaction during your stay in my hotel.
Please be assured, that I will do my utmost to provide an appropriate follow up to your comments.
I do hope that, despite these issues, we will be able to welcome you again as a client of Novotel Lille Centre Grand Place.
Marie Ange SAGNIEZ
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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878 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
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UK
Level Contributor
93 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
3 of 5 bubbles Reviewed 3 June 2014

This hotel provides roughly what I was expecting from a Novotel. The room was clean, reasonably sized, but fairly basic. It was a bit noisy from adjacent rooms, particularly in the mornings. There was free Wifi which worked well. The bar area was functional, but not very welcoming and not somewhere for relaxing in after a long day. Getting an accurate bill on check-out took far longer than it should have done. Not a bad hotel though.

  • Stayed May 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank UKScientist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marie-Ange S, Responsable réception at Novotel Lille Centre Grand Place, responded to this review, 29 July 2014
Dear Guest,
I appreciate the time you took to share the problems you encountered during your stay.

Firstly, please allow me to say how sorry I am that these issues affected your satisfaction during your stay in my hotel.
Please be assured, that I will do my utmost to provide an appropriate follow up to your comments.
I do hope that, despite these issues, we will be able to welcome you again as a client of Novotel Lille Centre Grand Place,
Best regards,
Marie Ange Sagniez
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bordon, Hampshire. UK
Level Contributor
60 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed 31 May 2014

A group of 31 0f us spent 4 nights at this Novotel whilst visiting the Great War battlefields in France and Flanders.
Like all Novotels, it was clean and comfortable with friendly staff. The only criticism arose when a further group of 41 arrived and took breakfast before our party. There was no coordination between the two parties and when we went down to breakfast, tables had not been cleared, nor food and drink replenished. Other than this hiccup, the stay was very pleasant and the food and drink very good. The location is excellent with the Grand Place just around the corner with many shops and restaurants and the Parc de Foch just down the road.

  • Stayed May 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Darryl P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed 25 May 2014

No parking at hotel had to walk all the way from car park in main sq - nice reception/good service. Nice basic room. Breakfast ok, items were taken away as soon as breakfast time finished. While relaxing in the evening at the hotel bar the barmaid decided to hoover the whole of downstairs, I could not relax and enjoy my drink! There seems to be an awful lot of small flies around. Do not come to Lille on a Sunday as all shops and restuarants are closed.Bus drivers very nice and helped us get on/off bus ok.

  • Stayed May 2014
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Carol P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ireland
Level Contributor
96 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
4 of 5 bubbles Reviewed 23 May 2014

Good location (walking distance to the stations), lovely bedrooms, excellent facilities for holding a conference. Staff were lovely.

My only problem was that the lunch served to my conference group in the hotel bar was undercooked, specifically the chicken which was deep pink and red in parts, and the fish was also undercooked. Staff said that this was due to a lot of food being cooked at the same time, but a little care should be taken with meat to make sure it's thoroughly cooked.

  • Stayed May 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank MirandaIreland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
105 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 bubbles Reviewed 5 May 2014 via mobile

One Novotel is much like any other. In other words, clean rooms, comfortable beds, friendly reception staff. What's not to like? And the location of this one is ideal for exploring Lille. Just down from the Grand Place. Couldn't be better

Stayed May 2014, travelled with friends
Helpful?
2 Thank giffnockman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Novotel Lille Centre Grand Place

Property: Novotel Lille Centre Grand Place
Address: 116 rue de l Hopital Militaire, 59800, Lille, France
Region: France > Hauts-de-France > Nord > Lille
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#5 Family Hotel in Lille
#7 Green Hotel in Lille
#8 Romantic Hotel in Lille
#9 Luxury Hotel in Lille
Price Range (Based on Average Rates): £
Hotel Class:4 star — Novotel Lille Centre Grand Place 4*
Number of rooms: 104
Official Description (provided by the hotel):
The Novotel Lille Centre Grand Place is a 3 star hotel in the heart of Lille, close to the Grand Place and the old city. The hotel offers 104 airconditioned rooms, a restaurant, a bar and four meeting rooms for your conferences and seminars. This hotel is equally suited to a business trip or a holiday in Lille with your partner or family. Guests also enjoy the benefit of a gym and a secure public car park adjoining the hotel. ... more   less 
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Also Known As:
Novotel Lille Centre Grand Place Hotel Lille
Accor Lille Centre Grand Place
Lille Novotel

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