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Mercure Lille Centre Grand Place
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Reviews (1,169)
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253
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All reviewsopera housegreat locationclock towerold townprivilege roomthe main squarejunior suitepaper cupsnespresso machinereasonable sizeminute walkstandard roomquiet streetgreat roomnice breakfastcity breaklille centre
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255 - 260 of 1,169 reviews
Reviewed 25 March 2014

Having stayed here previously, when it was The Opera, I was very happy with the 'new look'. Hotel was spotless, lovely bed linen, excellent breakfast, helpful and friendly staff (especially our chambermaid, who was so friendly and nice (we were in rooms 306 and 321 21 to 24 March)- both very nice rooms - my single room was very comfortable indeed. I would gladly choose this hotel for a stay in Lille - very central, too.

Room Tip: Think they are all pretty good - all have little balcony
  • Stayed: March 2014, travelled with friends
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Thank rozdav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Delphine B, Directeur général at Mercure Lille Centre Grand Place, responded to this reviewResponded 27 March 2014

Dear Rozdav,

I thank you for choosing the Mercure Lille Centre Grand Place for your recent stay in Lille.

I am delighted to see that your experience reached your expectations in terms of comfort as well as service quality.

I have been very happy to share your positive feedback with the entire team.

Awaiting for the pleasure to see you again very soon.

Sincerely,

Delphine Baudry
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 March 2014

  • Stayed: March 2014, travelled as a couple
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Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Delphine B, Directeur général at Mercure Lille Centre Grand Place, responded to this reviewResponded 21 March 2014

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Reviewed 18 March 2014

The hotel is located in a fairly quiet street behind the Opera, which makes it an ideal central location. It can be reached with a short walk from the Gare de Lille Europe, via the Gare de Lille Flandres, in about 15 minutes. The staff were friendly and helpful. The room was somewhat compact, but was very clean and well apportioned. Similarly, the bathroom, but the access to the bath/shower required a bit of a contortion. There was a good selection for the breakfast buffet.

  • Stayed: March 2014, travelled solo
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1  Thank Burl47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Delphine B, Directeur général at Mercure Lille Centre Grand Place, responded to this reviewResponded 21 March 2014

Dear Guest,

We would like to thank you for having chosen Hotel Mercure Lille Centre Grand Place, during your stay in Lille. We are appreciated for having taken your time to share your experience on Trip advisor.

Your feedback is very important to help our hotel’s reputation building among the hotels in Lille. Also, our staff could get a lot of encouragement from clients’ good comments.

We still hope to give you a warm reception once again for your next stay in Lille.

Faithfully yours,

Delphine Baudry
General Manager

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Reviewed 6 March 2014

Step out of the door of the hotel and you are right in the centre of Lille.Having visited Lille a few years ago and been very unhappy with our hotel I was pleased to say that having stayed here I have found a hotel that I feel is good value for money.
The hotel breakfast was excellent.lots of choice.
Standard rooms on the small side but on the plus side there was plenty of room to put ones clothes away and a good supply of coat hangers.Not something one always gets in hotels these days and a something that does not cost a great deal.
All in all well done Lille Mercure.

Stayed: February 2014, travelled with friends
1  Thank Beechwood24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Delphine B, Directeur général at Mercure Lille Centre Grand Place, responded to this reviewResponded 9 March 2014

Dear Beechwood24,

We thank you for having taken time to announce us your opinion concerning your stay in our hotel.

My team and myself naps very sensitive to your appreciations, they encourage us to maintain our efforts so that the service which we bring you answers at best your expectations.

Sincerely Yours.

Delphine Baudry
General Manager

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Reviewed 4 March 2014

Stayed at this hotel as a base for a short stay in Lille, part of a birthday prezzie from my wife and we were both very impressed!
Literally a ten minute stroll from the Eurostar terminal the hotel is on the Boulevard Carnot, behind the magnificent Opera House, (our first floor balcony overlooked the artistes entrance), and just off the Place du Theatre. A couple of minutes from Place de General de Gaulle and the Place Centrale around which seems the whole of Lille leisure life revolves.
At check in, the hotel had already noted it was my birthday trip and we were upgraded to a 'Priviledge' Room. Also my wife's request for a lower floor, (dislikes lifts!), was honoured.
The hotel staff are excellent, very helpful and totally professional. All areas of the hotel are spotlessly clean and our room was very well appointed, large and airy with the typical high ceilings and a beautiful balcony overlooking the rear of the Opera House. Very comfortable and tastefully decorated with modern fittings and furnitures. The lighting system is amazing.
A good sized bathroom with all mod cons. of modern design.
Breakfast was the usual French help yourself affair and very well provided with hot and cold food...plenty of everything, and taken in the very well appointed dining area. Look out for the rhinocerous and giraffe that must have been moving at a great rate to have made their way through the walls!!
This hotel makes a great base for exploring Lille as all the sites in this beautiful French city are within easy walking distance, including the modern 'Eurolille' shopping complex.
If you are having a break in Lille, this is the place to stay.

Room Tip: Upgrade to, or book a 'Priveledge' room if possible. You won't be disappointed.
  • Stayed: February 2014, travelled as a couple
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1  Thank GoHolsEastSussex_UK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Delphine B, Directeur général at Mercure Lille Centre Grand Place, responded to this reviewResponded 9 March 2014

dear GoHolsEastSussex_UK ,

One thank you for your comments that I shared with a lot of pride with all the teams of the Mercure Lille Centre Grand Place.
I am happy to see that you appreciated the comfort of our rooms, as well as the quality of welcome and service of the teams.

Looking forward to welcoming you again has Lille,

Sincerly Yours,

Delphine Baudry
General Manager

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