Started to use Mariott chain of hotel since they are taking over my favourite starwood chain of hotels.
L'Hermitage was a nice hotel that previously was a old hospital and church. Nicely located just outside the historical part of Lille. The staff was helpful with the check in. As platinum elite member of Mariott the benefits of having the breakfast and drinks are obtained. However room upgrade was not much to expect. A bit disappointed but Mariott rewards is not comparable to SPG. However, Marriott is taking over SPG and dont think they will match the excellent benefits SPGs are giving where u felt more welcoming.
The room was nicely appointed. And large. Had a good stay. However the room assigned has too many stairs to climb. Again dont want to make a fuss as i think mariott would not recognise their loyal members as compared to how SPG hotels treats their platinum members. May be should stop and reconsider others like IHG or Accor where their membership is smaller like SPG used to be.
The breakfast was good. The restaurant which is Michelin star was excellent.
Overall. Not so ok stay but the staff still great and helpful which make the stay even. More
- Free Wifi