We booked 2 rooms and spent 3 nights at this hotel as a base to visit cities in Belgium, Brussel and Brugge. Was initially confused by the GPS' instruction to keep left and turn right to get to the hotel though we already saw the building and had to make another round to get to the hotel from the highway. The road leading to the hotel during the early evening was jamed with cars as the hotel is located right across the train station. It took a while to get through the traffic before we could reach the entrance of the hotel to unload our luggage. Got to be patient as we saw a traffic police pulled up next to a car to book a driver who just arrived in front of the hotel.
Parking in the huge carpark is aorund 20 euro per night. Parking off street is free from 7 pm to 9 am. We manage to park along the street very near the hotel and were given rooms where we could see our car from the hotel windows.
The hotel has a lovely lobby and a nice lounge for guests to rest and chat. Checking in was a breeze and front desk staff English speaking, pleasant and friendly. Rooms are modern and big with toilet separated from the bathroom. Beds were firm and comfortable and everthing was nice and clean. Microwave oven and a small fridge are provided and some simple cooking is possible. This hotel was like a home away from home for us.
The Suite Box in the room was a wonderful distraction for our children who enjoyed the free movies, internet, TV programs and wifi is free in room. Unfortunately, the suite box in one of our rooms didn't work and the hot water was very slow. The staff could not do anything that evening during the holiday seasons but promptly changed 2 of our rooms early the next morning. They were apologetic and gave us some free drinks from their cafe. Breakfast was good and nutritional. Do note that Suite Novotel has no restaurant in the hotel.
Right across the hotel is the busy train station and further ahead is a huge shopping mall with restaurants, shops and supermarket. Walking further down the road is the city centre but shops were closed on Christmas Day.
We really had a great time staying at this hotel for the 3 nights during Christmas and would certainly come back again should we visit the city in the future.
- Official Description (provided by the hotel):
- 4 star hotel with 126 inviting 30 m² suites. Enjoy our free unlimited Suitebox service, which includes WiFi and hardwired internet, calls to landlines within France, video and music on demand, music, photos and more. Located in the city centre, across from Lille Europe station and not far from Lille Flandres station. 24 hour services including Boutique Gourmande refreshments, fitness area, business corner. Bar, free massages on Thursdays and public outdoor pay car park. Accessible facilities. ... more less
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- Also Known As:
- Suite Novotel Lille Europe Hotel Lille
- Accor Lille Europe
- Suitehotel Lille