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“Great location - reasonable value” 4 of 5 bubbles
Review of Kanai Hotel

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Kanai Hotel
Ranked #10 of 106 Hotels in Lille
Certificate of Excellence
Bideford, United Kingdom
Level Contributor
248 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 155 helpful votes
“Great location - reasonable value”
4 of 5 bubbles Reviewed 11 October 2013

Hotel is found about 15 minutes walk from the Eurostar terminal. Our main problem was finding it as it only has one door at street level and we did not find the map on the link helpful. Reception staff were excellent. We could not get the wifi to work - think we had the wrong codes. Breakfast is a good continental style. As others have said it is extremely conveniently located and although central very quiet. Rooms were comfortable and stylish

  • Stayed September 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Naishcombe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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463 reviews from our community

Traveller rating
    135
    244
    62
    12
    10
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (17)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Tel Aviv, Israel
Level Contributor
26 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 8 September 2013 via mobile

My wife and I stayed here for one night during the first week of September.

This hotel is exactly what we needed. Small, quiet, very central (!!!) location, excellent and friendly service and great value (we paid € 90 for a double room).

The hotel is extremely central, walk right out and you're right next to all the shops and cafes, perfect for exploring Lille. Although it's located on a busy pedestrian street, the room is very quiet with the rooms shut (we were on the second floor facing the street). Room and bathroom are a bit small but nothing to complain about.

Would definitely come back here if ever in Lille again!

  • Stayed September 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ayalm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ghent, Belgium
Level Contributor
144 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 bubbles Reviewed 20 August 2013

No thrills hotel right in the city center, in the pedestrian zone. Parking your car nearby can be a problem. Friendly staff. The rooms are rather small but clean and comfortable. Nice breakfast. Not too expensive. Good value.

  • Stayed April 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank wouter d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dartford, United Kingdom
Level Contributor
46 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed 17 August 2013

Stayed here for one night, hotel is located in the centre of the pedestranised shopping area so central for all areas. Reception staff ok,the young man was by far the most helpful. We stayed in room 206 on the second floor, free wifi, good bathroom, comfortable bed, overlooked the shopping area. Some noise in morning with the street cleaners but nothing too worry about-my wife asked me what noise? Great restaurants, had a fantastic meal in the old town, street full of restaurants, sat outside on the street. Had moules for lunch in Brasserie Foy Place Rihour for euros 8.90 really good value ! Overall Hotel was good value and would recommend

  • Stayed August 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Jeffcafc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington DC, District of Columbia
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed 23 June 2013

My wife and I arrived and we were greeted well and given our room key. Our room had a view over the nearby street, the view was great but the downside was the noise at night. My wife and I aren't too picky so we managed with the outside noise. In addition to the noise, the room carpet was flooded but again we aren't picky so we managed. However, a few days after checking out my bank contacted me. There had been a $2000 plane ticket to the Emirates recently placed on my credit card. Although my bank's policy is not to give many details, it is only logical that because I had only used my card at this hotel and used cash for the rest of my trip, my data was stolen by the staff at this hotel. In retrospect, the man who checked my wife and I in was named Mohammad and the plane ticket was to the middle east, seems like a connection there...

AVOID THIS HOTEL!!! Noisy, small rooms, wet carpet and a staff that possibly steals credit card info!

Room Tip: If you do stay, ask for a room away from the stairway door.
See more room tips
  • Stayed June 2013, travelled with family
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
4 Thank Bill_8228970
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Emmanuel T, Gérant at Kanai Hotel, responded to this review, 20 August 2013
Google Translation
Dear Sir,

We are so sorry for your misfortune. We have read carefully your message but we are particularly surprised by its contents.
In fact, you accuse one of our receptionist, and thus our establishment, misuse of your bank card. Any time we have not received from you any call to report this crime and any complaint or official documents wich can prove what you accuse us.

So you say, without any evidence and without contacting us in advance, that our team was stolen from you.
The only fact on which you press to accuse our receptionist flight is his name: Mohamed.
It seems to be insufficient to accuse somebody.

Furthermore, I also want to emphasize the fact that the link you make between the name "Mohammed" and "Arab Emirate" is on the verge of the reasonable.
Mohamed! Who went on vacation in the Canary Islands this summer!

In fact, we trust our team and Mohamed who worked with us for three years without any kind of problem.

I want to tell you that we are inclined to consider these facts but with impartiality and procedures and people respect.
Sincerely

BAILLEUL Sophie
Director
Bonjour Monsieur,

Sachez que nous sommes désolés de votre mésaventure, nous avons attentivement lu votre message, mais sommes particulièrement surpris du contenu de celui-ci

En effet, vous accusez l’un de nos réceptionnistes, et donc notre établissement, de détournement de votre carte bancaires. Toute fois nous n’avons reçu de votre part aucun appel téléphonique afin de signaler ce méfait. Nous n’avons pas non plus reçu de plainte ou tout autre document officiel visant à élucider ce dont vous nous accusez.
Vous affirmez donc, et cela sans preuves aucune, et sans nous avoir contacté au préalable que notre équipe vous a volé.
L’unique fait sur lequel vous vous appuyez pour accuser notre réceptionniste de vol est son prénom : Mohamed. Cela nous semble quelque peu insuffisant pour accuser cette personne.
Je tiens aussi à souligner que le raccourcie fait entre le prénom « Mohamed » et « Emirat Arabes » fait état d’un amalgame quelque peu « limite ».

De fait nous accordons toute confiance à notre équipe et à Mohamed qui travaille avec nous depuis 3 ans, sans qu’il n’y ait jamais eu de soucis.
Mohamed qui est parti aux canaries en vacances cet été  !

Sachez que nous sommes tout à fait disposé à considérer ces faits mais avec impartialité et dans le respecté des procédures et des personnes.

Cordialement.



BAILLEUL Sophie
Directrice
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
York, United Kingdom
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 bubbles Reviewed 14 May 2013

This hotel is in a great location. Right near all the shops and restaurants and in walking distance to old Lille. However the rooms are extremely small. There is very little space if you have a suitcase like we did. Very tiny bathroom with a sliding door that had a big gap in so very little privacy. Bed was extremely comfortable though and good size TV. We were on the 3rd floor and there is no lift so quite a trek with suitcases. Staff were brilliant though. Very helpful with suggesting places to visit. Would have given it more stars but the size of the room was really not good.

  • Stayed May 2013
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank blakey0901
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Renswoude, The Netherlands
Level Contributor
31 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 10 May 2013

The Kanaï hotel is situated in the center of Lille. Our room was small, but clean. On walking distance you will find the old center (vieux Lille). The personnel at the desk is very helpful.
There is no elevator, but that was not a problem for us. In the morning you´ll hear sounds from the street (cleaning, delivery etc.). I think that is a part of sleeping in the center of a city.
I can recommend this hotel, especially for the location and the good value for money!

  • Stayed May 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank AntonJan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Kanai Hotel

Property: Kanai Hotel
Address: 10 rue de Bethune, 59800, Lille, France
Region: France > Hauts-de-France > Nord > Lille
Amenities:
Free High Speed Internet ( WiFi ) Room Service Suites
Hotel Style:
Ranked #10 of 106 Hotels in Lille
Price Range (Based on Average Rates): £
Hotel Class:3 star — Kanai Hotel 3*
Number of rooms: 31
Official Description (provided by the hotel):
Discover our hotel in a pedestrian street in the center of Lille, only a few steps from the famous Grand Place and 5 minutes walk from the TGV station Lille Europe and Lille Flanders station.Its contemporary comfort, its many amenities and convenient location will satisfy your business trips or relaxation. ... more   less 
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Also Known As:
Kanai Hotel Lille

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