We booked in for two nights at this hotel in the middle of Lille's pedestrian shopping centre. It was a great location and I liked the hotel's pared down modern style. It was spotlessly clean and the staff were very helpful in general. However we paid extra for their top category privilege room and were put in room 101 for the first night. It was a large room with a big bathroom but when we opened the 'windows' they opened directly onto a corridor and the cleaner's cupboard and laundry room filled with junk. Truly bizarre. I was then woken up at 5am by someone doing the laundry and turning lights on out there, forcing me to get up and ask them to close the laundry room door so I could get some sleep. Not great. It was also extremely noisy. We then had to take a cold shower as there was no hot water for some reason.
We asked to be moved and were put into another privilege suite although this was much smaller. This looked out onto the street and had good double-glazing as it was extremely noise there on a Saturday. Again our evening shower was cold. That night's sleep was relatively undisturbed and the next morning we did finally get a hot shower. We did get some money off but I wouldn't stay here again. Too noisy and no hot water still make it expensive for what it is.
- Official Description (provided by the hotel):
- Discover our hotel in a pedestrian street in the center of Lille, only a few steps from the famous Grand Place and 5 minutes walk from the TGV station Lille Europe and Lille Flanders station.Its contemporary comfort, its many amenities and convenient location will satisfy your business trips or relaxation. ... more less
- Reservation Options:
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- Also Known As:
- Kanai Hotel Lille