We were so looking forward to staying in this hotel from the excellant reviews however we so incredibly disappointed! We arrived after an 8 hour drive and initially we very pleased with the look and location. After ringing the bell 3 times we were greated by the chef who showed a non interested attitude and informed us there was no room in the restaurant that evening for dinner - we had not pre-booked however if this is required I feel it should say so on the hotel information. The attitude was not at all helpful or sympathetic and we had to ask where the nearest restaurant was, which was located a 10 mins drive away - not far but when you have been travelling for 8 hours and were looking forward to staying and relaxing in this hotel it was utter disappointment! In all the service was not customer focused and we were made to feel very unwelcome! Rooms nicely done but small and basic, and very hot! Even though the weather wasnt! I wont be staying there again and would not recommend it either - poor!! such a shame!
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- Also Known As:
- La Ferme Des Mares France/Basse-Normandie, Normandy