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“Second Time is NOT a Charm”
Review of OverlordTour

Ranked #2 of 46 Tours in Bayeux
Certificate of Excellence
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Attraction details
Owner description: Based in Normandy,our tour agency invite you to discover the most poignant locations of the 1944 Normandy Landing,including the key landing beaches, war museums, and battlefields. Recommended by Veterans.
Reviewed 27 June 2018

This time I brought my teenage son. Last time the tour was the highlight of my trip to France so I was really looking forward to sharing this experience. Let me say that your experience totally depends on your tour guide.

We had a good guide and as a result the tour was good - NOT GREAT. The guides English was not bad but he was soft spoken so you really had to listen. Inside the van you could hardly hear at all. He provided some interesting information along the way then let you explore on our own. This was nice but there is so much more he could have shared and even taken time to show us more. As a result we found ourselves following other tour guides from other companies who were "interactive" with their group and laying down facts and tons of interesting information. I really wished we were with "them" and felt shortchanged by our guide.

Talking with folks on the tour I said my last experience was so much better when another guy said he had taken an Overlord Tour the day before (with a different guide)and he was thoroughly amazed with the experience and the guide - not so on our tour.

**As stated in their contract, they will not refund your $ - for any reason. One of my two sons became sick and could not travel with us. We had a doctors note but it made no difference**. As a result I paid big $$ for a less than great day.

1  Thank benton2569
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rebecca D, Planning Administrator at OverlordTour, responded to this reviewResponded 28 June 2018

We apologize that your tour with us did not live up to your expectations.

Could you kindly contact us directly - we would like to discuss your review with you as none of our customers have every complained about having free time at the sites. We would like more information to be able to make the necessary adjustments to make sure all of our customers are happy with their experience with us.

As for your son not being able to attend; our cancellation policy is clearly mentioned on the booking form that we sent you. Looking back at our conversations you let us know 2 days prior to your tour that your son would not be able to take the tour; we said that we would offer you a refund if we resold your cancelled spot. We did not resell the spot and have offered you a discount next time you are in Normandy, you seemed happy with this arrangement.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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285 - 289 of 2,963 reviews

Reviewed 27 June 2018 via mobile

We spent an amazing day with Magali who took us to all the key sites for The American contribution to D-Day. we have a 10 year old boy and a 12 year old girl who ask a lot of questions. Magali was incredibly patient and flexible, giving us more time at the sites to explore which was incredibly important. I highly recommend this tour to any family with children who need a little more time and a little more flexibility in order to see all these incredibly important pieces of History.

Thank Tiffany S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 June 2018

We took a half-day Tour #1 of Omaha Beach and Pointe du Hoc with Jordan. He was fantastic and incredibly knowledgable. Our family of five all agreed it was the highlight of our time in France.

Thank Joan K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 June 2018

Omaha & Utah Beach tour , June 7 2018, with Jordan Eudine, was excellent! He was a font of information, easy going, pleasant. He was patient (in trying to herd cats) and , most importantly, was an excellent driver. Jordan, and Overload Tours, are highly recommended.

Thank prrkenne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 24 June 2018

We chose Tour#2 Omaha/Utah full day and we were happy to take this tour on the anniversary of D-Day, June 6th. Even better for us, our guide was Yannick and his passion for the history and knowledge of this era brought the conflict alive. We highly recommend Overlord Tours and especially our guide, Yannick.

Thank Cathrine049
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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