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“Very comfortable stay in good 4star hotel”

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Mercure Caen Centre Port de Plaisance
Ranked #6 of 41 Hotels in Caen
Oxford, United Kingdom
Level 3 Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Very comfortable stay in good 4star hotel”
Reviewed 10 May 2014 via mobile

Had a lovely time at this hotel at the beginning of May. The beds are very comfortable and the room amenities are good. Only a couple of gripes: only one English language channel (BBC world) and charges for wifi - not expensive at around €4 but still it should be free. Check in was quick and the staff on reception were friendly. excellent location and well worth the €10 per day car parking. Would recommend.

Stayed May 2014, travelled as a couple
Helpful?
Thank Liz1972_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JYGUTH, Directeur général at Mercure Caen Centre Port de Plaisance, responded to this review, 12 May 2014
Dear Sir, Dear Madam,

We thank you for taking the time to share your comments about your stay with us.
My team and I greatly value feedback from our guests. We will continue to uphold this standard of customer satisfaction.

We look forward to welcoming you again in the near future.

Best regards.

Jean-Yves GUTH
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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698 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (57)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Liverpool
Level 6 Contributor
110 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 7 May 2014

Very clean and presentable hotel. We had a wide choice for breakfast which was delicious. We went out for our dinner. The bathroom in our room was a little strange in design as if the sink and surround had been a bit of an afterthought. Everything was very high up also for a smaller person. Bed was very comfortable though and the bedroom itself looked out over the main street.These however were small gripes. Full Wi Fi should be free nowadays and it isn't here yet, it was in Mercure Rouen. But despite reservations, for a short stay it is fine. We avoided the tour group at breakfast time as a full coach could've been a bit chaotic. Eating after they had left proved very relaxing.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank StuartLiverpool
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JYGUTH, Directeur général at Mercure Caen Centre Port de Plaisance, responded to this review, 12 May 2014
Google Translation
Cher Client,

Nous voulions vous remercier d’avoir pris quelques minutes pour mettre un commentaire sur notre établissement.
Toute l’équipe du Mercure Caen Centre est heureuse que votre séjour se soit bien passé, malgré le petit désagrément que vous avez rencontré sur notre réseau WIFI. Celui-ci à entre temps été révisé afin de vous offrir un service adapté à vos attentes.
Nous vous souhaitons une bonne journée.

GUTH Jean-Yves
Directeur
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Minneapolis
Level 6 Contributor
99 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed 5 April 2014

Stayed as part of a Globus tour, so had no choice of hotel.Hotel was new and modern, close to the waterfront with shops and restaurants. Included tour breakfast and dinner were very poor. Rooms were clean, good customer service. My room was facing the street and a little noisy, above the main lobby, which I did not realize until I was trying to sleep. Would stay again, but not eat there and pick room more carefully.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank travelopolos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JYGUTH, Directeur général at Mercure Caen Centre Port de Plaisance, responded to this review, 8 April 2014
Dear Madam, Dear Sir,

Thank you very much for your comments
I will pass them on to our teams.

Best regards.

Jean-Yves GUTH
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Broadway, United Kingdom
Level 6 Contributor
142 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
Reviewed 5 March 2014

We stayed here twice, once into France and again coming back. Very well located and helpful staff. One thing with Mercures is that when you ask them to recommend a "good" restaurant they send you to the Ibis. Resist this and go for an independent. Room 354 is by far the best - top floor middle room with a big window overlooking the water.

Room Tip: Room 354 - no contest
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  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Richardxxxxx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JYGUTH, Directeur général at Mercure Caen Centre Port de Plaisance, responded to this review, 7 March 2014
Dear Sir, Dear Madam,

We thank you for taking the time to share your comments about your stay with us.
My team and I greatly value feedback from our guests. We will continue to uphold this standard of customer satisfaction.

We look forward to welcoming you again in the near future.

Best regards.

Jean-Yves GUTH
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chalfont, Pennsylvania
Level 6 Contributor
218 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed 30 January 2014 via mobile

When visiting Caen this is a very good choice. The hotel is clean, we'll appointed, and has a friendly staff. It is also very conveniently located with many restaurant choices within easy walking distance. I stay here very time I am visiting on business.

Stayed January 2014, travelled on business
Helpful?
1 Thank JTM125
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JYGUTH, Directeur général at Mercure Caen Centre Port de Plaisance, responded to this review, 3 February 2014
Dear Madam, Dear Sir,

Thank you very much for your comments
I will pass them on to our teams.

Best regards.

Jean-Yves GUTH
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Mercure Caen Centre Port de Plaisance

Property: Mercure Caen Centre Port de Plaisance
Address: 1 rue de Courtonne | Bp 3086, 14018 Caen, France
Region: France > Normandy > Basse-Normandie > Calvados > Caen
Amenities:
Bar / Lounge Business Centre with Internet Access Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Family Hotel in Caen
#2 Luxury Hotel in Caen
#6 Business Hotel in Caen
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Mercure Caen Centre Port de Plaisance 4*
Number of rooms: 126
Official Description (provided by the hotel):
Stay in the heart of Normandy in the city of William the Conqueror: the Mercure Caen Centre Port de Plaisance, located in the city center, has 126 luxury rooms, renovated in 2009, including 24 Privilege Rooms and 4 suites, all with air conditioning. Our Atrium and 6458 sq. ft (600 m²) of modular conference rooms can be booked for receptions and seminars. Private paying car park. ... more   less 
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Also Known As:
Mercure Caen Centre Port De Plaisance Hotel Caen

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