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“Enjoyed the food, staff seemed overworked!” 4 of 5 bubbles
Review of Brasserie La Cantine de Deauville

Brasserie La Cantine de Deauville
Ranked #4 of 111 Restaurants in Deauville
Certificate of Excellence
Price range: US$15 - US$32
Cuisines: French, European
More restaurant details
Restaurant details
Good for: Romantic, Local cuisine, Child-friendly, Kids, Business meetings, Special Occasion Dining
Dining options: Brunch, Breakfast, Lunch, Drinks, Dinner, Accepts American Express, Accepts Mastercard, Accepts Visa, Digital Payments, Free Wifi, Full Bar, Highchairs Available, Outdoor Seating, Reservations, Seating, Serves Alcohol, Street Parking, Waitstaff, Wheelchair Accessible, Wine and Beer
Paris
Level Contributor
142 reviews
84 restaurant reviews
common_n_restaurant_reviews_1bd8 51 helpful votes
“Enjoyed the food, staff seemed overworked!”
4 of 5 bubbles Reviewed 23 September 2013

I came here because there is choice for vegetarians and the place is central and has a nice trendy decor. We arrived quite late on an exceptionally warm Saturday evening in September and the place was almost full. Because of the design of the place the decibel level inside was already a little high which didn't suit the romantic evening we planned. However we had a space on the covered terrace with some nice jazz music which was perfect! We had a very good meal, service was efficient and we did not have to ask for anything twice. Although the waiter was not all smiles, he did become more pleasant, although he seemed exhausted. On this particular evening the restaurant had not expected so many people. It was the first day of Autumn and surely business should be slowing down.

  • Visited September 2013
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Atmosphere
    • 3 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Food
Helpful?
Thank emma f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
laCantinedeDeauville, Responsable relations clients at Brasserie La Cantine de Deauville, responded to this review, 4 October 2013
Google Translation
Merci beaucoup de vous être donné la peine d'écrire ce votre message qui montre que les dîners intimistes en amoureux sont possibles à La Cantine!

Effectivement, notre établissement est une brasserie et souvent l'ambiance est animée et festive comme le veut le caractère "brasserie" mais que ce soit en terrasse ou en mezzanine, on peut aussi se mettre un peu en retrait...

Vous avez apprécié notre cuisine et nous vous remercions d'en faire part.
Votre observation concernant notre serveur, nous amène à préciser que c'est vrai, la Côte normande a été très fréquentée durant cet été particulièrement ensoleillé, et l'équipe de La Cantine s'est beaucoup investie auprès de la clientèle. Il se peut donc que par instants la fatigue se fasse sentir mais vous l'avez observé et précisé, le service n'en reste pas moins très professionnel.

Nous souhaitons que Deauville fasse partie de vos bons souvenirs et que ce séjour vous donne envie de revenir dans notre région.

Bien cordialement,
Le service clientèle.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,119 reviews from our community

Visitor rating
    429
    539
    102
    32
    17
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Swedish first
  • Any
English first
UK
Level Contributor
7 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
“Waiters let the chef down”
1 of 5 bubbles Reviewed 21 September 2013 via mobile

My husband and I dined here on Monday. It looked nice enough from the outside and there were a few other people inside the restaurant too. The food was good, however my 'terrible' rating is in connection with the service. It began with a simple request for a bottle of water and then a second request which was again ignored. The second issue was when my husband ordered a cappucino which arrived with no milk and he had to ask twice for some - eventually it arrived. Then the cherry on the cake occurred when I went to the ladies - should be a simple affair! But not when one of the waiters (short with black hair which was greased back) thought it would be highly amusing to lock me in the toilet! After a few minutes of trying to get out the handle eventually turned and I opened the door to find the above-mentioned waiter running away laughing with the other waiter. Just totally shocked to be honest. That sort of behaviour should have been left at the school gates NOT when you are paying customer. Would suggest the management speak to the staff and educate them with what is acceptable and what most certainly is not.

Visited September 2013
Helpful?
3 Thank NikkiB73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
laCantinedeDeauville, Responsable relations clients at Brasserie La Cantine de Deauville, responded to this review, 4 October 2013
Google Translation
Nous sommes navrés de l'incident que vous relatez et voudrions que vous ne restiez pas sur un mauvais souvenir; aussi ce message, dont nous vous remercions, nous permettra-t-il d'apporter quelques informations.

Il est vrai que les portes des toilettes ont déjà laissé perplexes quelques-uns de ceux qui les franchissent! En effet, elles doivent être glissées latéralement.
Mais en aucun cas nous ne pouvons...enfermer nos clients car le verrou est intérieur et certes, nous apprécions notre clientèle mais pas au point de la garder contre son gré!!
Aussi notre serveur présent, ce jour-là, loin de se moquer, est-il venu vous aider et s'est retiré discrètement comme la situation l'imposait...

Quant au cappuccino, il est, en France du moins, essentiellement composé de café et d'un peu de lait qui est porté en température pour obtenir une mousse, d'où cette impression de légèreté car ce n'est pas "un café au lait"! Mais sans doute étiez-vous habituée à une recette différente...

Souhaitant que ces précisions vous aient rassurée, nous espérons que vous reviendrez en Normandie sans appréhension.

Bien cordialement,
Le service clientèle.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hengoed, United Kingdom
Level Contributor
25 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
“Definately worth a visit”
5 of 5 bubbles Reviewed 19 September 2013

We had a very pleasant dinner at this restaurant. The service is professional, helpful and efficient without being obtrusive. The food was beaufifully cooked and presented. Definately worth a visit

Visited September 2013
Helpful?
Thank Warren H H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
laCantinedeDeauville, Responsable relations clients at Brasserie La Cantine de Deauville, responded to this review, 4 October 2013
Google Translation
L'équipe de La Cantine vous remercie d'avoir pris le soin de dire tout le bien que vous pensez de l'établissement, tant dans son accueil que dans sa restauration.
Votre message, comme tous ceux qui nous parviennent de nos visiteurs étrangers, contribue à faire découvrir notre restaurant au delà de Deauville et nous vous en sommes particulièrement reconnaissants.

Très cordialement,
Le service clientèle.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Warrington, United Kingdom
Level Contributor
60 reviews
42 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
“Excellent value and service”
4 of 5 bubbles Reviewed 18 September 2013 via mobile

I visited LaCantine with my wife last Saturday and were pleased to be able to get a table without a reservation, despite the place being quite full. Our waitress was very patient in putting up with my school boy French , the service was prompt and friendly. The menu was mid range in terms of price and the food excellent tasty and simple. The wine a delicious red was a bit more than we'd pay at home. All in a great value mid price well presented simple meal. We would return .

Visited September 2013
Helpful?
Thank david t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
laCantinedeDeauville, Responsable relations clients at Brasserie La Cantine de Deauville, responded to this review, 30 September 2013
Google Translation
Merci beaucoup de votre message qui nous fait part de votre satisfaction.
Nous sommes tout spécialement heureux quand nos voisins étrangers viennent nous rendre visite: la cuisine est un langage universel et nous nous sommes compris!
Amandine est la présence féminine de la Cantine et elle vous remercie tout particulièrement de vos compliments, mérités, il est vrai!

Nous restons à votre service si vos voyages vous guident de nouveau en Normandie...

Bien cordialement,
Le service clientèle.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Poole Dorset
Level Contributor
136 reviews
82 restaurant reviews
common_n_restaurant_reviews_1bd8 122 helpful votes
“Good meal ,good find”
4 of 5 bubbles Reviewed 8 September 2013 via mobile

Ate here, on a quiet Sunday.good food well cooked and presented. The ambience was good even when Deauville was quiet. Good service, well priced and filling. A good find and a reasonable price in the centre of town. Worth a try .

Visited July 2013
Helpful?
Thank Familydoctor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
laCantinedeDeauville, Responsable relations clients at Brasserie La Cantine de Deauville, responded to this review, 9 September 2013
Google Translation
Nous sommes ravis que vos pas vous aient conduit jusqu'à La Cantine et que vous ayez ainsi découvert notre cadre et notre cuisine.
Grand merci d'avoir noté votre intérêt pour notre établissement.

Il semble que vous soyez passé à l'issue de la grande agitation du Festival américain et Deauville faisait une pause! Mais pas l'équipe de La Cantine qui a mis son professionnalisme à votre service avec grand plaisir et est heureuse d'avoir contribué à la qualité de votre séjour deauvillais.

Bien cordialement,
Le service clientèle.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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