My business partner and I booked and was confirmed 2 nights (Friday and Saturday night) at Hotel Villa Josephine. We have a written confirmation. The night before we were checking in, we received a call from the hotel saying that they could only give us the first night. We had made this reservation 2 weeks back and got a written confirmation. We called around an could not find any vacancy at all. It was probably the unusual warm weather that Europe had at the end of Sept. They must have sold our room for a higher rate. Without confirmed reservation anywhere in Deauville, we could not possibly even come for the first night. They didnt care and charged us one night penalty anyways. Now the hotel woudl not even return our email or calls.
Think twice about booking at this hotel. It was a nightmare for us> The staff are just very rude and unprofessional.More
- Free Wifi