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“Lack of Atmosphere”

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Best Western Plus Hostellerie Du Vallon
Ranked #3 of 15 Hotels in Trouville-sur-Mer
Certificate of Excellence
East Anglia
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Lack of Atmosphere”
Reviewed 23 August 2010

On arrival reception was welcoming, but not enthusiastic. The Hotel lacked any atmosphere, the bar was always empty and very dull. The Gym as advertised is very miss leading, most of the equipment is cheap and in need of repair and does not provide much of a work out. The rooms were comfortable and clean. Lots of restaurants to eat out in the evening, well within walking distance. Parking becomes difficult during the evening.

  • Stayed August 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SvenEastAnglia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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606 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (16)
Date | Rating
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English first
Norfolk
Level Contributor
66 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed 23 September 2009

We booked for a one night stop-over a ‘charming superior double’ room for €160. The light and airy room with small balcony appeared recently refurbished, clean and comfortable. Oddly the large bed had only two pillows, with no extra ones in the wardrobe as is usual in most hotels. The reception was efficient but impersonal.

Breakfast was a let-down. There was no one to welcome us on arrival at the breakfast room and even getting tea and coffee was do-it-yourself. The cute hot water generator for tea was rickety and empty anyway. The buffet-style breakfast was fairly extensive but the scrambled eggs were long past their best and the dried apricots were too rubbery to bite into. Although there were staff about, there didn’t seem to be anyone to supervise everything. These are all minor quibbles individually, but paying €15 a head we would have expected a much higher standard of service.

The hotel building is at the top of a steeply sloping site, albeit with its own car park, up a hill in some back streets. So it’s quietly situated, but quite a long walk back from the beach and the lovely street restaurants in the Boulevard Fernand Moureaux.

So we left the hotel disappointed, realising that our €190 bill for bed and breakfast was the same that we had paid for similar accommodation, a warm welcome and an excellent dinner in a lesser rated hotel in Cherbourg that I’ve also reviewed for Tripadvisor.

  • Stayed September 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank NR16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stone Cross, Pevensey, East Sussex
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 5 September 2009

From arrival to departure cannot fault this hotel. Have stayed here now 4 times over the last few years. Parking is in own grounds. Reception is a dream. Lift to your floor. Wide lift, wide corridors. This visit had the standard room with shower. Excellent spacious room, all amenities that you would expect with 3 stars.I feel under rated. Staff attentive but not overso. For those that are fitness conscious there is a beutiful indoor pool with adjoing sauna.To spend a few days here, just leave your car in the hotel grounds walk a few huundred metres to main area by the river which separates Trouville from Deauville.A promenade of excellent restaurants typically french and naturally specialising in seafoods. The town and hotel I highly recommend. Expensive but that is France these days.

  • Stayed September 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank StoneXCouple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ddorset
Level Contributor
29 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 17 September 2008

Having read some of the reviews before we left, we were concerned about the standard of this Hotel. We found the Hotel easily met all our requirements - there has been a lot of redecoration of the bedrooms. The swimming pool and facilities were excellent for a 3 star Hotel. The golf courses in the vacinity were some of the best in France. The staff extremely helpful. We will certainly return.

Stayed September 2008
Helpful?
Thank Dot5346
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
oregon
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 July 2008

Wanted to stay in Honfluer, but nothing available so booked this joint. Wish we would've looked harder, because this place needs some work. The room was very spacious, but sterile. A shower leak created a pond in the bathroom. Also found some guy's speedo left in the closet.

Hotel clerk that checked us out was extremely rude and waited on the guys wearing suits before she condescended to help me.

Avoid this place unless you have no other option.

  • Liked — quiet, loved hearing the seabirds in the morning
  • Disliked — room was outdated, bad plumbing, needs total upgrade
  • Stayed June 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank johnnyAoregon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
88 reviews
88 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed 29 June 2008

Recently spent four nights here.

The hotel was ok but no better. Our room was worn and needed the carpet replacing and painting. The bathroom was average.

There were rooms on another floor that appeared to have been updated, but ours was classified a superior room and did not deserve this category.

The staff were not particularly helpful and some did not really understand much English.

I would not recommend staying here but there are not a lot of alternatives for the price as Deauville is much more expensive.

The restaurants along the main street were excellent value.

We did a daytrip to Bayeux and the D-day beaches which I would recommend.

  • Liked — Nearby restaurants
  • Disliked — room needed updating
  • Stayed May 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank mgaMelbourne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cardiff, Wales, U.K.
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 7 June 2008

Lovely hotel in the Norman style architecture, rooms large and with balcony. Well situated, friendly staff and good free car park. Our dog was welcomed (reasonable charge Eur 8 per night).
Clean and well appointed rooms. Only one complaint : charge for breakfast was almost Eur 14, far too expensive. Would definitely recommend and would return without hesitation.

  • Liked — Large bedroom
  • Disliked — Cost of breakfast
  • Stayed May 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DavidMorganGB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Plus Hostellerie Du Vallon

Property: Best Western Plus Hostellerie Du Vallon
Address: 12 Rue Sylvestre Lasserre, 14360 Trouville-sur-Mer, France (Formerly Best Western Hostellerie Du Vallon)
Region: France > Normandy > Basse-Normandie > Calvados > Trouville-sur-Mer
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotel in Trouville-sur-Mer
#2 Romantic Hotel in Trouville-sur-Mer
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Best Western Plus Hostellerie Du Vallon 4*
Number of rooms: 60
Reservation Options:
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Also Known As:
Best Western Hostellerie Du Vallon Hotel Trouville-Sur-Mer
Best Western Hotel Trouville
Best Western Trouville
Trouville Best Western

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