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All reviews great location free parking off road parking spoke very good english star hotel stayed for nights port
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Reviewed 27 October 2018

Very Good location
Although the parking was reasonably convenient it was a great shame that it could not be booked in advance. It adds unnecessary doubt and apprehensiveness to the journey. It might in some cases (not in ours) lead to a change of itinerary simply to ensure a parking space.

Date of stay: September 2018
  • Trip type: Travelled as a couple
    • Location
    • Rooms
    • Service
1  Thank Richard A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
chedb14, Directeur général at Hotel La Diligence, responded to this reviewResponded 1 May 2019

Mr Richard ,

We thank you very much for your message ,

Regarding the parking spaces , it is quite impossible to book a space for any client due to the fact the spaces are limited.

Thanks anyway to give us your standpoint of the hotel facilities.

regards ,

Joe

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Reviewed 8 October 2018 via mobile

Lovely stay in a lovely quaint, quiet hotel. Close to the harbour, bars and restaurants. Supermarket opposite. Nice breakfast, parking on site. Honfleur is beautiful for a short break. Details of walks around the area can be obtained from the tourist information.

Date of stay: October 2018
Trip type: Travelled as a couple
1  Thank emmasina
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
chedb14, Directeur général at Hotel La Diligence, responded to this reviewResponded 1 May 2019

Dear Madam Emmasina ,

We thank you very much for your message

Actually the hotel is well located and it is not far from the center .
Everything's around as mentioned : supermarket , doctors, poste office et , etc

Hope to see soon again , we wish you a good day

regards ,

Joe

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Reviewed 11 September 2018

The hotel had been recommended by a friend and we were not disappointed. You would class it as old style but charming. The rooms are a mixture of styles but have all the amenities. Very pleasant staff, always helpful - they let us use the dryer for our wet motorbike gear. Secure parking around the back and only a short walk to the harbour.

Date of stay: July 2018
  • Trip type: Travelled with family
    • Location
    • Rooms
    • Service
1  Thank jamessR347EY
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
chedb14, Directeur général at Hotel La Diligence, responded to this reviewResponded 1 May 2019

Dear Mr James ,

We thank you very much for your message ,

As mentioned , the hotel is one of the nearest hotel to the center where you can find lot of restaurants , bars museums shops and so on.
regarding the staff , it's normal for everyone to be helpfull the different clients .
We actually have a nice hotel and every year we keep on renovating the rooms .

Hope to welcome you next time , do not hesitate to get back to us for any more information

Regards

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Reviewed 16 August 2018

Breakfast well its like something out of Fawlty T.
Nothing is ready, and the guy running the breakfast really didn't care, he was more interested in his phone at 8.05 am, when breakfast allegedly starts at 8am.!! Just plain lazy.

Breads not out, coffee unavailable, we asked twice,and no croissants out either.
A leisurely pace is all ok, but when trying to make the most of things to see, we don't expect to go at someone elses pace, & especially when we are paying for it.

Eventually,he brought out coffee, and said abruptly ' self service'.
Well what else would it be ?!!!.......all very ordinary fare, with no labels on anything and no healthy alternatives.
My husband requires a fat free option, and despite requesting this, it was not provided.
Do yourself a favour, pay a little more than 100 Euros a night and book else where.
This is out of date, and a rip off.
We would not return or recommend.

Date of stay: August 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
1  Thank Suzi197
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
chedb14, Directeur général at Hotel La Diligence, responded to this reviewResponded 1 May 2019

Dear Madam Suzi ,

We thank you very much for your message,

We are so sorry if you you didn't enjoy your stay at la Diligence due to few negative things as mentioned.
We all make by oursef talking about bread , croissants ect for breakfast . very often the customers arrive at the same time and as it's self service on breakfast time , it's sometimes very difficult for us to satisfy all the guests when they arrive at the same time , that's why we are obliged to renew all things in order to solve the problem
Sorry again and we hope to welcome you next time and do not hesitate to get back to us for any more information
And we are ready to give you a discount on the price of your room
kindest Regards



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Reviewed 9 August 2018

The hotel is located at 5 minutes distance from the center of the old city. It is calm enough, and it has also the advantage that a little Carrefour market is located on the other side of the road. The room was very nice and it had also a ventilator to cool the atmosphere. The breakfast was various but there were no options for those needing diabetes diet or gluten free diet. The atmosphere is that of an old inn, with lots of flowers on the terrace, and every little detail furniture, wallpaper was carefully chosen. There are also rooms at ground level for those who cannot use the stairs.

Room tip: For those who can walk the stairs I think rooms at first level are nicer, however those at ground floor are also nice.
Date of stay: August 2018
  • Trip type: Travelled solo
    • Value
    • Location
    • Service
2  Thank Rodica Z
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
chedb14, Directeur général at Hotel La Diligence, responded to this reviewResponded 1 May 2019

Dear Mr' Mrs Rodica ,

We thank you for your message,

Except few things , we are used to taking care of our clients .Your standpoint as far as the hotel facilities are concerned will help us to be more efficient and careful in the future , just to try to satisfy our guests .
We will think about the two things you did mention on your message like the needing diabetes diet and gluten .

Hope to see you agai in the future , do not hesitate to get back to us for any more information

regards

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