Having enjoyed our stay in the Ibis Hotel, Albert for three nights my wife and I were looking forward to our one night stay in this hotel, unfortunately we were to be greatly disappointed.
The first problem was getting into the hotel, while we could see it from a nearby roundabout we could not find the car entrance, this was due to the fact that five or six large tourist busses using both the Ibis and the adjoining Mercure Hotel were concealing it. Eventually after three trips driving slowly around the complicated Rouen one way system we eventually discovered the concealed entrance.
Having located the underground car park we discovered that there was a parking charge of 50 cent per hour. On the plus side a luggage trolley was available but like many supermarket trolleys ours had a mind of their own and was difficult to manoeuvre through a number of heavy fire doors.
On reaching reception, registration was fast although we were greeted with only a weak smile from the receptionist.
On enquiring if an evening meal was available we were informed that the Ibis only served light snacks and that if we wanted a full meal we would have to dine in the Mercure next door, having little option we decided to go there as our time was limited.
The dinner menu in the Mercure consisted of only four basically regional dishes two of which were a) un-cooked meat (steak tartare) and b) an un-cooked salmon dish. As none of the four dishes appealed to us we decided to go back for a snack in the Ibis.
Again the menu was very limited and we were forced to decide on a pre-prepared, micro waved toasted ham and cheese sandwich, a Coca-Cola and a cup of black tea each, with no possibility of additional chips or salad. The snack was prepared by the receptionist and the bill came to a staggering €26.50.
Our room was similar to that In Albert, although the bathroom had only two thin, moderately large towels, we probably could have ordered more towels but didn’t bother doing so. Although looking directly out on to a main road, noise was not an issue and we did have a good night’s sleep.
Breakfast the next morning was almost identical to what had been served in the Ibis in Albert and was sufficient to our needs.
We could not recommend this hotel, it is difficult to find, difficult to enter, menus are limited and no great effort is made to make you feel welcome.
Having rated almost twenty hotels by this stage I have to state that this hotel has been rated by me the worst so far. We shall not be returning.
- Official Description (provided by the hotel):
- The Ibis Rouen Champ de Mars hotel is located at the eastern entrance to Rouen, 10 min on foot from the historic centre and its shops. The airport is 15 km and the railway station 2 km away. 500 m from the Convention Centre, the hotel offers 64 air-conditioned rooms with Wifi access, including 3 for disabled guests. A bar, snacks 24/24 and private covered pay parking with direct access to the hotel are at your disposal. Pets accepted. Golf and tennis close by. ... more less
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