Haven't stayed at a Mercure before, but on this basis of this one, would certainly use them again; for a mid-range chain, it was good.
There are 2 Mercure hotels in Rouen; we picked this one as it is not right in the heart of the town but is within easy walking distance. We stayed for 2 nights & the purpose of our visit was to explore Rouen.
We had a "Privilege Room", which was very spacious, with a sitting area & facilities for making tea/coffee. The decor was fine. Big comfortable bed. Nicely fitted-out bathroom. The bedroom was at the back & I would recommend that because it is quieter - there is a busy road in the front of the hotel.
Large spacious dining room, nicely decorated/furnished. We also had dinner at the hotel on the 2nights we were there & I must say that I was impressed - on both nights we opted for the daily-changing menu, which had a good choice & the food was well presented & well cooked. I don't know what the standard of cooking is usually like in Mercure Hotels, but the chef at this one can certainly cook! Breakfast was fine - all the usual things.
The hotel was undergoing some work in the reception area when we stayed, so a room was not in use; not sure if this room was the the bar or what, but anyway, whilst we were there the bar was in a sort of add-on conservatory, which was ok but a bit basic. The reception area is somewhat drab, but hopefully this will be improved as part of the refurbishment.
Staff were helpful, although I would just mention that there was no-one on reception when we arrived & it took a while to get someone; that doesn't create a good first impression & I would say to any hotel: Never leave your reception un-manned.
Underground parking is available; not the easiest to navigate & some spaces are a bit tight, but it's secure & on-site, which is good. It's not cheap though!
Lots of business people were staying & they all seemed satisfied with the hotel.
Overall, we were happy with this hotel - not a lot of character, but it fitted the bill for what we wanted.
- Official Description (provided by the hotel):
- 10 minute walk from the historic city centre with all shops nearby. Hotel with 139 quiet, spacious and airconditioned rooms. Restaurant and bar. Meeting facilities. Rooms for guests with limited mobility. WiFi Internet access. ... more less
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- Also Known As:
- Mercure Rouen Champ De Mars Hotel Rouen