We picked this hotel as we needed free parking and free wifi. It was a five minute walk into Rouen, but if you are arriving by train, it may be a 20 minute walk. Room was small and a bit grotty (stained bed spread and carpets) but I think housekeeping did its best to keep clean. Free wifi worked fine. Limited parking and no guarantees. One evening we returned to to the last space and someone behind us was told to find something in the neighbourhood.
Only one receptionist which is required to multitask, serving, cleaning up, etc. Not always on the desk so anyone can walk in and go up to rooms. Most staff very pleasant. We had breakfast one morning and actually the quality of the offering was very good.
Although we could smell cigarette smoke in the hallways, we could not really smell it in the room. They seem to keep on top of this.
It is difficult to spot, but once you find it, it is obvious.
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