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Hotel Le Dandy
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Reviews (170)
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All reviewspedestrian streetwould stay againprivate parkinghotel is locatedchain hotelperfect locationnoisecentreelevator
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Reviewed 27 October 2009

We recently had a reservation at Hotel Dandy, made through Booking.com (a wonderful site for making hotel reservations!) When oue travel plans changed and we needed to cancel our reservation within the "48 hours" prior to the arrival date, we thought we would go and speak to the manager just incase he was willing to NOT bill us the full amount for our unused room. Our reservation was for a Monday night. We went to the hotel on the Sunday night to see the manager but found the door locked. We tried the outside buzzer but no one came. When we returned Monday morning and finally spoke to the manager he told us that the lobby is CLOSED on Sunday evenings and for a few hours Sunday afternoons. He said this information was printed on our hotel confirmation form. Once we returned home I reviewed the form and found this to not be true. No where could I find any info about the hotel being "closed" during any hours. This info needs to be made clearly to potential customers!
He was unwilling to give us any reduction in fees for our reservation we wanted to cancel. We totally understand this as we were aware of their reservation policy but he could have been abit nicer about it. Since we had paid for the room we decided we might as well use it as a place to shower and change later in the day before leaving Rouen. But once we saw the room we changed our minds! The bathroom had one of those tiny showers with no curtain. It would be impossible to shower without soaking the bathroom floor and toilet.
We went back to the lobby to tell the manager that we would probably Not be back and to leave the key. HOWEVER, he was no where to be found! There was not a single person on the main floor. We checked all around and kept callling for him. After at least 10 minutes we gave up., wrote a note and left our key.

If you choose to stay at this hotel be prepared for a front desk and lobby that is sometimes left "unmanned". Of course this means that anyone could enter the hotel and reach the guest rooms without being observed.
On a side note, after returning home we discovered that we had also been charged 10 euros for a parking space we didn't use or remember booking!

Stayed: October 2009, travelled as a couple
5  Thank lovestotravel71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 October 2009

We arrived from Australia tired and in need of a long bath and a good meal. We had caught the train from Paris, St Lazare and managed to walk our suitcases down the hill to the hotel.
The Dandy met our needs for the first night in beautiful Rouen ,but we were looking for something with a bit more quirkiness and in the "action".We did not have breakfast here as we thought that it was very expensive. The hotel is close to the market area which in itself is fascinating.Several restaurants/creperies nearby for a meal.

  • Stayed: September 2009, travelled as a couple
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2  Thank snooza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 October 2009

I thought getting to our luggage to our room would be easy since there was an elevator, but our room was in the 'annex', so after getting off the elevator, we still had to walk across a bridge, then go up a steep flight of stairs with our luggage. The room was surprisingly large. The staff is very nice and helpful. The neighborhood isn't the best, but I didn't feel unsafe. There's no internet connection in the room--you have to use their laptop in the lobby (with French keyboard).

  • Stayed: September 2009, travelled as a couple
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1  Thank DSSanDiego
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 August 2009

I Was quite happy with Rouen - your average big French city I guess with some good sights.

The hotel seemed OK until we went inside and were informed there was no parking for our car (NB 3 parking places for 18 rooms!). We were informed public parking was the only possibility and given the area the hotel was in I wasn't prepapred to leave the car in public parking or on the street so on the promise of a refund we went somewhere else with parking.

We have since been informed that we cannot have a refund - quite convenient as we are no longer in the country.

I am more than a little dissapointed with this and would advise checking out the other hotels in the area if you need parking.

  • Stayed: August 2009, travelled as a couple
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1  Thank jaaaybeee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 December 2008

The hotel Dandy is close to all sites of rouen, restaurants, bar and market. The staff are very friendly and extremely helpful. The style furniture is uncommon (Louis XV) and give an old french atmospher.
We would recommand this hotel for anyone wanting accomodation in the city center.

  • Stayed: December 2008
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Thank MINB1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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