We spent 2 nights in the Hotel Des Carmes in Rouen during September and can only describe our stay as a sleepless miserable existence for 48 hours.
First of all, we arrived around noon and went straight to check in so we could drop off our luggage and do some sight-seeing. At no point were we ever informed that you can’t actually check in til 4.30. When eventually we were able to check in we found the gentleman on reception to be very nice, he spoke excellent English, and the lobby area was quite pretty however that was the only charm factor about this place.
We booked a double room with an en suite bathroom. The room was disgusting with 80’s décor and it felt filthy. The headboards of the bed had a velvet texture but looked disgusting, there was no way I was going to sit up and read in this bed! The bathroom had a dirty greyish brown carpet and was sticky. I thought it was extremely unhygienic to have a carpet in a bathroom. The door into the bathroom was very dirty but nothing that a good scrub with soap and water wouldn't sort out. Why this hadn't been cleaned was beyond me. Our room was on the first floor overlooking the square, a word of warning, do not book a room at the front of this hotel! We could not sleep til after 5 am each morning with the noise from the square. The hotel does not have a staff presence during the night, guests are given a code on arrival which you must use to access the premises. I can’t say I felt very safe in our room, the front door, while accessible only by code, didn’t look or feel very secure.
This hotel really should fall into the hostel category; I’m astonished that it has a 2 star hotel rating. I could not recommend this hotel in any way and was counting down the hours to leaving.
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- Also Known As:
- Des Carmes Hotel