We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Bad smell in room”
2 of 5 bubbles Review of Hotel des Arcades

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Hotel des Arcades
Ranked #45 of 51 Hotels in Rouen
London, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Bad smell in room”
2 of 5 bubbles Reviewed 6 September 2012

Hardy travellers. Had read reviews and therefore had low expectations, but was unwhelmed even so.

Upside: great location for discovering town. Friendly staff. Clean seeming rooms.

Downside: terrible smell in room, probably from the toilet or drains. The toilet was in corner of room with plastic concertina blind, toilet had strange flush that didn't do the job and that backed back into the pan. Yuk! (was in rm 12 if you want to avoid)

Room Tip: Avoid room 12. Ask about in the toilet!
See more room tips
Stayed September 2012, travelled with family
Helpful?
Thank Ed B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

47 reviews from our community

Traveller rating
    6
    4
    8
    13
    16
See reviews for
8
12
11
9
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
New Zealand
Level Contributor
3 reviews
3 hotel reviews
4 of 5 bubbles Reviewed 30 August 2012

Tried to write a longer version of this but the system always defeats me.

Older person, laden. Was in despair arrival at 9.20pm last night, locked door, impenetrable, dark, isolated. Pin number no avail. Kind French taxi driver rescued.

Once in, distinctly okay.

After breakfast of first class items, feeling pretty good.

All in all, very good value, but run on French family lines, not necessarily big hotel lines.

Room Tip: No lift. Balconies top floor.
See more room tips
  • Stayed August 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Landair
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 10 July 2012

We used to regularly stay in this hotel on long weekends away from London (not too long after the Channel Tunnel opened), some 12 years ago.

On visiting Rouen again on 7/7/12 and 8/7/12, we spent a nostalgic night in the Hotel Des Arcades. Although it has now changed ownership, it has remained the quiet 'family feel' hotel we knew so long ago. Basic, but clean facilities and a quiet, functional atmosphere. Superb location right near the stunning Cathedral and a short walk from the old market and the equally impressive Église de Jeanne D'Arc.

The only down side was some very early in the morning, apparently drunken, disturbance in the area around the hotel, and when we visited our vehicle the next morning, parked nearby in the picturesque Place des Carmes, we found that someone had wilfully smashed our rear number plate off its mountings.... Could have been some recession inspired, far right, anti-British act, or just opportune vandalism by some drunken reveller - or a bit of both. Either way, a big hassle only temporarily solved by the purchase of some sellotape for the journey back to London.

Despite this, we highly recommend a visit to Rouen. It's a fascinating mixture of winding medieval lanes and stunning cathedral architecture, and the massive Sunday morning market was a revelation. The Hotel des Arcades offers a quiet place to stay in the heart of the old town. Just be careful where you park your vehicle overnight.....

Room Tip: choose a room that looks out ove the street, the windows are great examples of typical French window...
See more room tips
  • Stayed July 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank longtimeager
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tacoma, WA
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 bubbles Reviewed 12 April 2011

This is a comfortable place to sleep in the city core. All the rooms are upstairs of a shopping district. It is an older place and typical older Europe type accommodations, but the sheets and the in-room bathroom were clean, the walls were thick, and the price was right. Driving in was a problem as ewe arrived late at night and some of the streets had been closed to automobiles. But, we got there and parked on the street next to the hotel. They take credit cards and serve a good breakfast for an extra charge. Friendly folks running the place, soap and shampoo were provided.

  • Stayed April 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Tacoma_WAAdventurers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Rouen hotels
0.2 mi away
Hotel Du Palais
Hotel Du Palais
#37 of 51 in Rouen
3.5 of 5 bubbles 5 reviews
0.3 mi away
Hotel de Paris
Hotel de Paris
#22 of 51 in Rouen
3.5 of 5 bubbles 183 reviews
0.3 mi away
Hotel Morand
Hotel Morand
#16 of 51 in Rouen
4.0 of 5 bubbles 299 reviews
Show Prices
Show Prices
Show Prices
0.4 mi away
Hotel Beausejour
Hotel Beausejour
#34 of 51 in Rouen
3.5 of 5 bubbles 34 reviews
0.0 mi away
Mercure Rouen Centre Cathedrale Hotel
0.0 mi away
Hotel des Carmes
Hotel des Carmes
#29 of 51 in Rouen
3.5 of 5 bubbles 119 reviews
Show Prices
Show Prices
Show Prices

Been to Hotel des Arcades? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel des Arcades

Property: Hotel des Arcades
Address: 52 rue des Carmes, 76000, Rouen, France
Region: France > Normandy > Haute-Normandie > Seine-Maritime > Rouen
Amenities:
Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
Ranked #45 of 51 Hotels in Rouen
Price Range (Based on Average Rates): £
Hotel Class:1 star — Hotel des Arcades 1*
Number of rooms: 17
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Odigeo, Travel Republic (UK), Traveltool, S.L.U., Priceline and Evoline ltd so you can book your Hotel des Arcades reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing