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“Rude and incompetant”

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Hotel les Tennis Men
Ranked #23 of 24 Hotels in La-Baule-Escoublac
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Rude and incompetant”
Reviewed 12 October 2011

Overcharged us for breakfast. Room was small and not worth the money. The owners then charged us double the amount for the room - and couldn't refund us immediately - instead they sent a foreign cheque.

When we complained we got an rude message back - telling us that we should have checked our bill properly. Our bill print out DID NOT match the amount we were charged - so once again the mistake was on their side. TOTALLY INCOMPETANT - as are Booking.com.

Do not waste your time staying here.

Room Tip: Owners are incompetant and rude - do not stay here
See more room tips
  • Stayed September 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank drim55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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37 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
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English first
London, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 26 September 2011

Stayed here and enjoyed it but when we got home afterwards we found they had somehow managed to charge our friends in a different room for our stay, even though we booked separately with different cards.
The friends rang booking.com who rang the hotel and we came to the agreement we'd just reimburse our friends and leave it at that.
Another week later I received a letter in the post with a new bill (with another different amount) from Les Tennis with a PAID stamp on it. I checked my account and sure enough they had taken another £235.
Three phonecalls later and Les Tennis keeps saying the person in charge of the accounts is either busy or out. Very disappointing and I would not recommend staying there, I actually worry that they have my card details!
If they actually sort it our I will amend this post.

  • Stayed September 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank mink1940
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel les Tennis Men

Property: Hotel les Tennis Men
Address: 1 avenue de Lyon, 44500 La-Baule-Escoublac, France
Region: France > Pays de la Loire > Loire-Atlantique > La-Baule-Escoublac
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Room Service Suites Wheelchair access
Hotel Style:
#12 On the Beach Hotel in La-Baule-Escoublac
Price Range (Based on Average Rates): £
Hotel Class:2 star — Hotel les Tennis Men 2*
Number of rooms: 18
Reservation Options:
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Also Known As:
Hotel Les Tennis Men France/La-Baule-Escoublac

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