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“Good for a Mercure”

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Mercure Nantes Centre Grand Hotel
Ranked #9 of 108 Hotels in Nantes
Certificate of Excellence
GreenLeadersBronze level
St Helier, United Kingdom
Level Contributor
332 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 153 helpful votes
“Good for a Mercure”
4 of 5 bubbles Reviewed 21 April 2014

I normaly stay at Sofitel hotel but this Mercure was good for a few days.The hotel has been renovated and I had the Prestige suite, I think it shouldn't be named like that but just Suite! (be used to have Prestige room in other hotel..) Anyway, it was spacious, comfortable and central. Staffs are nice but something is missing for a 4* hotel. It's also a very stange smell in the hotel entrance like damp. Breakfast is very good value too for the choice proposed. Find the hotel once inside the city was not easy and parking is not very big so be early in the day if you need a space.
Positive point is that you are right in the city centre.
Will stay again here.

Room Tip: Prestige suite is ok if you want more space but not specialy for the luxury.
See more room tips
  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JerseyLB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erwan B, Gérant at Mercure Nantes Centre Grand Hotel, responded to this review, 23 April 2014
Dear Sir,

We would like to thank you for choosing Mercure Nantes Centre Grand Hotel for your recent stay and sharing your experience on this website. We are glad to hear that you enjoyed it, notably our location and services.

We are very proud of our breakfast. We offer a variety of local and organic products served on a buffet in the breakfast room until 10:30 or in the room until 12 o'clock.

We look forward to welcoming you back to our hotel for your next stay in Nantes.

Best regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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615 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (16)
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English first
Menifee, California
1 review
5 of 5 bubbles Reviewed 5 March 2014

I usually don't stay at Best Westerns, but I have to say I would stay at this one in a heart beat. They were friendly, & helpful. The room was clean, comfortable, & surprisingly roomy. The view of Mt Witney was spectacular. I didn't expect much, what I got was so much more.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cathy R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erwan B, Gérant at Mercure Nantes Centre Grand Hotel, responded to this review, 18 March 2014
Dear Madam,

We are glad you enjoyed your stay in Nantes but you may be posting about the wrong hotel since we are the Mercure Nantes Centre Grand Hotel and you shared your experience about the Best Western.

Hopefully, we will have the opportunity to welcome you for your next visit in Nantes.

SIncerely
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nottingham, United Kingdom
Level Contributor
170 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
4 of 5 bubbles Reviewed 19 February 2014 via mobile

Centrally baees with everything around it that you need after work. Great city to walk around and sme fantastic restaurants. Bar prices in the hotel a little steep but not overly. My room looks recently refurbished and is clean and tidy. Able to stand out on the balcony with a morning coffee

Stayed February 2014, travelled on business
Helpful?
Thank livingonaboat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erwan B, Gérant at Mercure Nantes Centre Grand Hotel, responded to this review, 20 February 2014
Dear Sir,

We would like to thank you for choosing Mercure Nantes Centre Grand Hotel and sharing your experience with Trip Advisor travelers.

We are glad to hear that you enjoyed your stay, notably our services and location. One of our strong points is our ideal location in the centre of Nantes. We are close to everything including shops and restaurants. The tramway, also near the hotel, enables you to get to more distant attractions in the area.

We look forward to welcoming you back to our hotel for your next visit in Nantes.

Best regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Southport UK
Level Contributor
53 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 bubbles Reviewed 6 January 2014

I wondered why this hotel - the `main one' in my old Guide Michelin - had disappeared from the latest edition. I noted other eviews that it was difficult to reach, but never mind, we tried it. Our satnav took us along `no entry'; `trams only' streets & told us to turn right into a pedestrian area. Luckily a street sweeper was about to take his cart there & whren I asked about the hotel, was told to follow him. He had the `magic passcode' for the bollards & pointd us to the narrow street where the hotel is located. I actually found someone at Reception who told me to turn right, then down ito the car park where we could unload . Down a very narrow entrance ramp we found, eventuallym the hotel door, but no lift, so we had to lug cases up to the lobby. The guy was pretty helpful, recommending restaurants, but being unaware of Nantes' `special attraction', the place where they make the fantastic `giant creatures ( the Elephant from London & the spider from Liverpool).
The location is actually excelent, a short stroll to the main shopping & eating streets, but the place seems to be run on a shoestring staff. Having said that, the place was clean & the room was comfortable. Just a pity it is so hard to find

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Docvic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erwan B, Gérant at Mercure Nantes Centre Grand Hotel, responded to this review, 17 February 2014
Dear Sir,

Thank you for your recent stay at the Mercure Nantes Centre Grand Hotel and for sharing your comments with Tripadvisor travellers.

However, we would like to apologize for the difficulties you had to access our hotel and we assure you that your comments have been shared with our team. We are working with the city council to improve the signage.

We look forward to welcoming you back to our hotel for your next stay in Nantes.

Best regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
MLH
Level Contributor
57 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 bubbles Reviewed 5 December 2013

we stayed in this very well located (calm street day+night and in the very downtown) hotel during 2 nights. if you arrive by taxi, there is no Problem to have Access to the Hotel, the taxi can drop (adn pick you up) in front of the door.
the hotel itself was reniewed per "today's tates" they could improve the brightness and also increase the size of the bathroom: the shower is great but the sink area is very tiny. the bedding is quite hard and air conditionning never stops.
Breakfast is nice and should fit to everyones tates.

Room Tip: our room was on the 4th floor with street view, it was ok
See more room tips
  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erwan B, Directeur général at Mercure Nantes Centre Grand Hotel, responded to this review, 27 December 2013
Dear guest,
Thank you for your recent stay and for sharing your comments tripadvisor's travellers.
I am glad you enjoyed your time with us and look foward to welcoming you soon in Nantes
Best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Calgary, Canada
Level Contributor
392 reviews
202 hotel reviews
common_n_hotel_reviews_1bd8 136 helpful votes
4 of 5 bubbles Reviewed 10 November 2013

Great location, right in the city centre. Hotel staff was great to deal with for directions as well as check in/out.

The room was large, with windows that actually open !!!!. The wifi was fast, the bathroom was large and the bed was fantastic. There was a great business centre next tp the bar that offered water and access to a nepresso machine.

Room rate came with breakfast , which included hot and cold dishes, which was all very nice.

Finding this hotel by car found could be a challenge as it is located inside a closed road that requires pillars to be lowered.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CNDTravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erwan B, Directeur général at Mercure Nantes Centre Grand Hotel, responded to this review, 27 December 2013
Dear guest,

Thank you for your recent stay with us and for sharing your comments with Tripadvisor's travellers. I am glad to hear that you appreciated our location and services; these two strong points and are one of the many reasons for our high level of regular guests. The team of the Mercure Nantes centre looks forward to welcoming you back for your next visit in Nantes.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Mercure Nantes Centre Grand Hotel

Property: Mercure Nantes Centre Grand Hotel
Address: 4 rue du Couedic, 44000, Nantes, France
Phone Number:
Region: France > Pays de la Loire > Loire-Atlantique > Nantes > Graslin - Commerce
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#6 Green Hotel in Nantes
#6 Luxury Hotel in Nantes
#10 Business Hotel in Nantes
#11 Romantic Hotel in Nantes
Price Range (Based on Average Rates): £
Hotel Class:4 star — Mercure Nantes Centre Grand Hotel 4*
Number of rooms: 162
Official Description (provided by the hotel):
The Mercure Nantes Centre Grand Hotel is perfect for both business and leisure trips. Whether visiting the Passage Pommeraye, the Château des Ducs de Bretagne or the Cité des Congrès events center, the hotel is in an ideal location right in the heart of the city. We have thought of everything to meet your expectations, whether you are here for a seminar or for a relaxing break: comfortable modern rooms, a lounge bar, fitness room, meeting rooms and a new Easywork space. ... more   less 
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TripAdvisor is proud to partner with ACCOR, Expedia, Booking.com, Odigeo, Priceline, Hotels.com, TripOnline SA, Traveltool, S.L.U., Evoline ltd and HotelQuickly so you can book your Mercure Nantes Centre Grand Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Hotel Accor Nantes Central
Mercure Nantes

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