This is a great hotel in a great location, handy for the station and many of the amenities. It is bright, airy and well kept. The staff are helpful and very pleasant. I would usually have rated it at least four stars but there are two major drawbacks. Firstly the bathroom is the tiniest I have ever been given anywhere in the world. It is so small as to be laughable and has no place in a four star hotel. It does, thankfully, have a separate toilet but it is still miuscule and has no bath. The second drawback is that, despite the literature and website stating that it has laundry facilities, it doesn't. They are closed throughout August due to holidays! What about our holidays? What do they do for towels and sheets? How can a modern hotel in a huge city tell us that the laundry is closed for holidays? This is ludicrous! If you are on a two month round Europe touring holiday, as we are, you have to rely on hotel laundries for clean clothing. I do not believe that in a city as big as Nantes there is not a laundry somewhere. This is totally unacceptable. Had we known this to be the situation we would not have stayed here. I checked with our next hotel who do have laundry facilities so this is not a general problem. It is one which must be addressed! And soon!
- Official Description (provided by the hotel):
- The Mercure Nantes Centre Grand Hotel is perfect for both business and leisure trips. Whether visiting the Passage Pommeraye, the Château des Ducs de Bretagne or the Cité des Congrès events center, the hotel is in an ideal location right in the heart of the city. We have thought of everything to meet your expectations, whether you are here for a seminar or for a relaxing break: comfortable modern rooms, a lounge bar, fitness room, meeting rooms and a new Easywork space. ... more less
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- Also Known As:
- Grand Hotel Accor Nantes Central
- Mercure Nantes