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“horrendous hotel”
Review of Hotel Epi d'Or

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Hotel Epi d'Or
Ranked #4 of 20 Hotels in Angouleme
Willemstad, Curacao
Level Contributor
121 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
“horrendous hotel”
Reviewed 9 July 2013

of course we were warned by other travelers that the hotel was not all that, but we like to judge by ourselves, so booked a room, the room was tiny, right at the front street, so very noisy, the internet did not work in the room, only in the public places, which was rather annoying and it was still about 20 min. walk into the center of town.. receptionists very nice, but not really helpful, breakfast just edible..

Room Tip: another hotel would be better to book!
See more room tips
  • Stayed June 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lyn D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EpidorAngouleme, Directeur général at Hotel Epi d'Or, responded to this review, 10 July 2016
thank you for your comments. everingthing has changed now. Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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170 reviews from our community

Traveller rating
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    35
    15
    12
See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • French first
  • Italian first
  • Spanish first
  • Any
English first
Canberra, Australia
Level Contributor
132 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed 6 May 2013 via mobile

Depending on what you as a traveller place value upon, this is either a good deal or a poor one.

It is cheap, it is not within walking distance of the town centre, it does have limited free parking, the rooms are clean, but oh so basic. The staff are friendly.

Breakfast is on the low side of the usually poor French breakfasts and no alternatives locally.

There are no facilities, no dining, no bar, no lounge, it does have free WiFi, but only French language TV. No air conditioning, no safe in the room, no small fridge and only one hair dryer is held at reception and very limited cupboard space for clothes necessitating us to live out of our suitcases..

We did not enjoy our stay and will not return, but that is not to say others will not take a different view.

Stayed May 2013, travelled as a couple
Helpful?
1 Thank alundj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EpidorAngouleme, Directeur général at Hotel Epi d'Or, responded to this review, 10 July 2016
thank you for your comments. We hope to see you again for your next trip in Angouleme ! Kind regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Angouleme hotels

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 26 December 2012

Good hotel. Rooms are clean and staff very helpfull. Hotel is located close to the city center. Private parking is free. I no place you can easily find on the street near the hotel. The reception closes around 10 pm so if you do late checkin call them in advance so that they will tell you how to find the key..

  • Stayed November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank tonymontana007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EpidorAngouleme, Directeur général at Hotel Epi d'Or, responded to this review, 10 July 2016
thank you so much for your comments. Hope to see you again ! Best regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Twyford, Berks
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 22 September 2012

Stayed one night in Sept 12 en route further south. It was excellent value, a good clean room and helpful service at the reception. We walked to the town centre to eat. Took about15 minutes, But was great to have the market virtually next door in the morning. Open even day.

We would choose this hotel again - definitely

  • Stayed September 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Francisn27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EpidorAngouleme, Directeur général at Hotel Epi d'Or, responded to this review, 10 July 2016
Google Translation
Bonjour, Nous sommes ravis que votre séjour vous ai donné satisfaction. Merci pour vos retours positifs sur sur notre personnel qui met tout en oeuvre pour vous satisfaire ! A bientot
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lincoln
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 24 August 2009

Our room had been recently refurnished and decorated, in a pleasant, modern style. The rooms are certainly quite small, though. It was very hot in Angouleme on the night we stayed, and there was some street noise if we left the window open - but at least there was a good fan. As we got a deal including breakfast, this was reasonable value for money. It was a bit further from the station than I'd thought - 20 minutes with luggage.

  • Stayed August 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LincolntravellerN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EpidorAngouleme, Directeur général at Hotel Epi d'Or, responded to this review, 10 July 2016
Thank you for your positive comments. See you for your next stay in Angouleme
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
UK
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 October 2008

The free parking is actually a couple of free places on the road outside the hotel, first come first served. The hotel looked in need of decoration but ok for one night until we got to our floor which stank (a mixture of dirty socks and mould is the nearest I could describe it). There was an overpowering, heavy smell of cigar smoke in our room. When we booked our room the hotel were informed that we had a three month old baby with us. I was concerned for my baby's health if we were to stay in that room. The air on the main street outside was cleaner. The room was en suite and a good size but was grubby, we could manage that but not the smell / fumes. When we asked for some help from the receptionist in changing our room or finding a room elsewhere she was extremely unhelpful, with the attitude of 'like it or leave it'. My partner is French so there was no issues of language barrier or misunderstanding. We left, however still had to pay as it was pre-booked and you need to provide 24 hours notice for cancellations in France.

  • Liked — Room size
  • Disliked — The stink, the receptionists attitude
  • Stayed August 2008, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 3ganders
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EpidorAngouleme, Propriétaire at Hotel Epi d'Or, responded to this review, 10 July 2016
Thank you for your comment. Our Hotel has been renovated in 2010. I'm so desapointed for your bad experience. Have a good day
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cumbria
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 29 April 2008

The L'Epi d'Or is cheap enough a single room cost £40.
But be aware that the single rooms do not have a shower just a bath. The rooms look across a very busy a street but the location is walkable into the town centre. Ask for a map at reception.

The receptionist went on and on about how to switch on the flat screen T.V. Most state of the art peice of kit in the whole room. Although my friend did have the sort of lamps that just dim when you touch them. No BBC news....by the way.

Cheap and Cheerful...we had breakfast in town.

Stayed April 2008
Helpful?
Thank AngeTravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EpidorAngouleme, Propriétaire at Hotel Epi d'Or, responded to this review, 10 July 2016
Dear Ange, Thank you for your comment. Now our hotel is renoved ! Se you
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Epi d'Or

Property: Hotel Epi d'Or
Address: 66 boulevard Rene Chabasse, 16000, Angouleme, France
Region: France > Nouvelle-Aquitaine > Charente > Angouleme
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Room Service
Hotel Style:
Ranked #4 of 20 Hotels in Angouleme
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel Epi d'Or 3*
Number of rooms: 33
Official Description (provided by the hotel):
The Epi d'Or hotel is located in the city centre in Angouleme, close to the Victor Hugo market and pedestrian streets. It offers free Wi-Fi and comfortable accommodation.The rooms and bathrooms of the Epi D'or were completely renovated and soundproofed in 2010. They are spacious, tastefully decorated and have new bedding, flat-screen TV with Canal+ and en suite facilities.L'Epi d'Or Hotel is locate just over 1 kilometre from the station. ... more   less 
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Also Known As:
l Epi d Or

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