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Hotel Quai des Pontis
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Reviews (252)
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All reviewsthe rivereasy walk into towngreat place to stayon stiltscoffee capsulessmall poolvery nice hotelminute walkwonderful locationcognac houselovely stafffriendly receptionistair consecure parkingcomfortable bedtwo nightsfree wifi
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54 - 59 of 252 reviews
Reviewed 29 May 2014

This hotel was unusual and amazing considering it is still in the process of being improved and in some areas totally refurbished. The welcome was extremely warm and friendly, even though we tried our best French the receptionists wanted to speak English to improve their language skills. The lodges that we stayed in are part of a refurbished warehouse and are brilliant, they are like Scandinavian lodges fitted out beautifully, as only the French can and although the bedroom was a tad small it was comfortable and unique. Very impressive and not too expensive considering it is right by the river and within walking distance of the wonderful historic town of Cagnac and all its attractions. Continental breakfast is available at a small extra cost and was very good.

Room Tip: Just ask the receptionist to show you the rooms they have a very unique selection!
  • Stayed: May 2014, travelled as a couple
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Thank Ann P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gabibou, Responsable réception at Hotel Quai des Pontis, responded to this reviewResponded 2 June 2014

hello
we would like to thank you for your warming comments.

encouraging us to do it better and to improve our job.

we will be happy to welcome you again

kind regards

all the team of the hotel quai des pontis

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 April 2014

Five star treatment by staff. We stayed in a cabin on the river. Beautiful views. We awoke to the birds singing in the morning. At night we sat on the balcony and watched the ducks and fish right below us. The cabins were roomy and well appointed. We liked the hotel bar, and they offered to bring drinks to our cabin, which was a ways away. Same with breakfast. When we mentioned that we were going to Hennessey, we were given a coupon for 50% off and Hennessey treated us as special when they found out where we were staying. Wifi in our cabin was great. TV reception was good, but we couldn't find any programs in English (maybe that's good because we watched nature and read. They are constantly upgrading the already appealing grounds. Great venue for a party, meeting or wedding. In a few years this will be acknowledged as a five star facility. Free parking on the premises. We hope to return.

Room Tip: We think that the cabin would be the best place to stay.
  • Stayed: April 2014, travelled with family
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Thank wfredhart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Quai Des P, Public Relations Manager at Hotel Quai des Pontis, responded to this reviewResponded 2 May 2014

hello

we would like to really thank you for your comments on trip advisor;

we are delight to read some mail like that, make us progressing every day and give us courage to be better.

we were very happy to welcome you in our hotel, give's you good services and smiles.

we hope to see you again and wish yu the best.

best regards

gabrielle gay

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 March 2014

We chose this hotel based on ranking, as we were booking last minute. This is essentially a summer resort, it looks like a great family spot. We needed room for 4 people, so chose a cabane-- a small cabin right on the banks of the river. First, although charming and adorable, this cabin really is not big enough for 4 adults/teens. It might be ok for a couple with two small children, but the 4 of us could barely move, there was not room for our suitcases-- and not enough seats beyond the beds. Also, it was wet and chilly in late March, and took a while to warm up. I wish we had been offered another room, as i think the rooms in the lodge would have been more comfortable. All this said, the cabane was clean, the bed comfortable, the pullout sofa bed less so. The facility has a large pavilion which looks like a lovely place for a party, a nice lobby, bar and breakfast room- which we did not use. I think we may have been the only guests that night. it would be more fun in the summer, with several families. the location was nice, though- and an easy walk across the bridge into town.

  • Stayed: March 2014, travelled with family
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Thank Raymond D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 November 2013

This hotel is within easy walking distance of the town and its restaurants and bars. Secure parking which was important for us with a car load. The room was spacious and clean with a little terrace which - had the weather been finer - would have been nice to sit with a drink or for breakfast. The bed was comfortable and the shower good. A fridge is provided and there are two boulangeries just outside the hotel gates. We will stay here again. All in all, excellent.

  • Stayed: October 2013, travelled as a couple
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1  Thank Colin R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 June 2013

The Quai des pontes is located on the riverbank of la Charente, some of the cabins are almost in it. It's a quiet place with only 5 minutes walk to the small centre of Cognac. We first booked one night but desided to stay another two after seeing the place. We had one of the modern rooms with a patio and direct access to the garden. The pool is small, but we had it for ourselves most of the time. For a small charge fresh bread/croissants are delivered on the terrasse in the morning, so breakfast is ready when you are.

  • Stayed: July 2012, travelled as a couple
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Thank Tutdelafrut
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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