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Private Tour to Cognac from Bordeaux
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Ways to Experience Martell Cognac's Visitors Center
Reviews (313)
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Reviewed 24 July 2016 via mobile

This was a most informative and interesting tour. In particular, Celia, our tour guide was animated, professional, warm and friendly. She made the tour worthwhile with her calm gentle manner and relaxed approach. Nothing was too much trouble. We loved every minute. Thank you.

Date of experience: July 2016
Thank Tinnion01
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Visites M, Guide at Martell Cognac's Visitors Center, responded to this reviewResponded 3 August 2016

Dear Tinnion,
Thank you for this nice and warm comment, I'm appreciated that we had a good time together, and sincerely wish to see you again.

I look forward to welcoming you again at Martell.

Best regards,
Célia

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Reviewed 18 July 2016

There are various tours during the day, in different languages. Irine is the best tour guide I have ever seen, she was absolutley lovely, pleasant, knowledgable and polite. Our tour was informative and filled with fascinating history. There are exhibits and demonstrations throughout the tour. After your exploration of the Martell house, you’ll enjoy a tasting of the cognacs. You’ll be sure to buy a few bottles!

Date of experience: July 2016
Thank james1975r
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 13 July 2016

Fantastic guided tour in English by Celia. Really enthusiastic and informative and a tasting session to round it off. Superb quality at a great price for a tour lasting over an hour.

Date of experience: July 2016
Thank thehonesttravellers
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Visites M, Guide at Martell Cognac's Visitors Center, responded to this reviewResponded 15 July 2016

Thank you very much for your kindly comment, it was my pleasure to be your guide. I'm glad that you had a good time at Martell and enjoyed your cognac. I look forward to welcoming you again in the futre :)

Thank you so much again!

Best regards,
Célia

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Reviewed 11 July 2016

Johanna our tour and tasting guide was simply excellent and deserves 110% out of 100%. Her English was perfect and she was very well informed about the products.

Date of experience: July 2016
Thank Diana J
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Visites M, Guide at Martell Cognac's Visitors Center, responded to this reviewResponded 15 July 2016

Dear Diana,

Thank you very much for your nice comment, we are all very happy you enjoyed your experience and had a wonderful time at Martell !
The team will be glad to welcome you again soon.

Kind regards,
Joanna, guide at Martell.

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Reviewed 4 July 2016

We booked an English language tour in advance and we recommend you email in advance and arrange this. The tour was excellent. The plant is now not operating but has been left to allow inspections. It is interesting but it is a little disappointing that the plant is not operating. There is a demonstration still. The tour finishes with a small tasting.

Date of experience: June 2016
Thank Peter A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Visites M, Responsable relations publiques at Martell Cognac's Visitors Center, responded to this reviewResponded 15 July 2016

Dear Peter,

Thank you for giving us a comment regarding your nice experience with Martell. We appreciate your chosen of visiting us. We look forward to seeing you again and wishing to give you a better experience next time!

Best regards,
The team visits Martell

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