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Martell Cognac's Visitors Center
313 Reviews
#4 of 26 things to do in Cognac
Sights & Landmarks, Points of Interest & Landmarks, Historic Sites
16 avenue Paul Firino Martell, 16100 Cognac, France
Open today: 10:00 - 19:00
Private Tour to Cognac from Bordeaux
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Reviewed 23 March 2017
I endured months :-)

COGNAC The town is a charming little french town full of treasures. Given the size of cognac stocks various brands is probably one of the richest in all of France. Witch you should visit the production of barrels of white oak is fascinating. Even more interesting cellars and then telling the manufacture of cognac. Do not miss chateau and lock Martell

Date of experience: April 2016
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Visites M, Guide at Martell Cognac's Visitors Center, responded to this reviewResponded 24 March 2017

Dear Jaroslav M,

We would like to thank you for sharing your experience on Trip Advisor. We are very happy to read such a nice note about our town and our house.

We would be very happy to welcome you back in the future !

Best regards,
Vanessa

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Reviewed 23 March 2017
Exceptional Tour and Tasting

This tour was very well organized and full of history about the makings of cognac. We booked directly online and was able to get a tour time with one other couple. It was easy to drive to this place. There is plenty of parking. We took our 3 year old daughter who slept most of the time because of being jet lagged. We really enjoyed this tour and the tasting room was perfect at the end. Definitely a tour not to miss in Cognac.

Date of experience: October 2016
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Visites M, guide at Martell Cognac's Visitors Center, responded to this reviewResponded 24 March 2017

Dear Trekkiez,

We would like to thank you for sharing this experience on Trip Advisor. We are very happy to read that you enjoyed the tour and the history of Martell !

Don't hesitate to come back if you have the opportunity to come in Cognac again !

Best regards,
Vanessa

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Reviewed 12 November 2016 via mobile
Amazing Visit

Incredibly welcoming team.
Fantastic tour, structure and cognac.
Probably one of the best for quality and tradition.

Date of experience: November 2016
Ask GaeFire about Martell Cognac's Visitors Center
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Visites M, Guide at Martell Cognac's Visitors Center, responded to this reviewResponded 1 December 2016

Hello,
Thank you for your compliment, it's our pleasure to welcome you at Martell. We are happy to know that you had a great time with us. Hope next time when you come back to Cognac, you will visit Martell again!

Best regards,
The team visits Martell

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Reviewed 26 September 2016
Very modern and yet very old

As a competition win arranged by Martell we had a lovely tour taken by the guide exploring how Cognac is made, a reconstruction of the Martell House, the old distillation centre with barrels and the blending room. The visitor centre was built in 2015 to commemorate 300 years and the tunnel is shaped like a barrel using French oak. They are in the process of building the restaurant. We tasted XO and Cordon Bleu cognac at the end with some quite delicious macaroons. I recommend it if you enjoy cognac and want to find out more.

Date of experience: September 2016
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Visites M, Guide at Martell Cognac's Visitors Center, responded to this reviewResponded 9 October 2016

Bonjour,

Thank you for taking your time to share your expériences at Martell. I'm glad that you had a great time with us. We look forward to welcoming you again in our new boutique and in our new restaurant in the future!

Best regards,
Célia

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Reviewed 14 September 2016
Fantastic Tour !! Well worth the money.

I have nothing but good words to say about our visit on 10/9/16, from the moment we called them!!! We had spoke to two other distillery's and didn't get the right information we needed.. But as soon as we spoke to Martell lady on the phone, she was super friendly and spoke very good English which was a good job as our French isn't that good...The tour we took was the 95 euros....

Tour of Vine Yard- ( which is a 5 min drive )
Tour of the Distillery
Tour of museum / and Martell ground
Tasting of two different Cognac's (which also included a little nibble to compare with food)
And the most impressive gift - bottle of their cognac which they personalised with our names and date of visit..
Lasted 2 and half hours

The tour guide was fantastic with her information and never rushed the tour... !!

Brilliant company, great cognac's and so glad the other companies messed up on their information for us to book that tour there... LOVED IT.. Thank you

Date of experience: September 2016
Ask gavlar69 about Martell Cognac's Visitors Center
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Visites M, Guide at Martell Cognac's Visitors Center, responded to this reviewResponded 27 September 2016

Dear gavlar69,

Thank you very much for sharing your experience with us on Tripadvisor.
We are really glad you enjoyed your time at Martell, from grape to glass indeed !

I hope you will continue appreciating Martell's cognacs at home with your special Réserve de Borderies, and feel welcome here any time !

It was my pleasure being your guide,
Joanna for Martell's visitors center.

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