This is the 2nd Etap that we have stayed in on our trip that we have had to check in via the booking number as no-one on reception. This was mid afternoon. We went out to visit La Rochelle and to eat and when we returned we were unable to park in the car park. 4 motorbikes had been allowed to use up 2 to 3 bays instead of parking 2 in a bay (they were chained together so obviously travelling together. 2 car owners had not parked in their bays properly which left only a small space to squeeze a car in and we couldn't get ours in. Nor could anyone else as this bay stayed empty all night. The hotel staff should have contacted the owners to ask them to park properly. We arrived back at 9.15pm so no-one on reception again to enable us to pay 4e for secure parking behind the hotel so we had to leave a fully loaded car outside in the street. Thankfully nothing happened but that's not the point. I got the distinct impression that not all the cars were owned by the hotel guests.
The room we were allocated was alongside the railway so not conducive to a peaceful stay with freight and passenger trains trundling by. This Etap has not been refurbished yet, well not the room we were allocated anyway.
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