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Mercure La Rochelle Vieux Port Sud
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Reviews (1,004)
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All reviewsfree parkinggreat locationvieux portpowerful showermini baron the small sidereal bonuscar parkoverlooking the harbourrooms are cleanold townclose to the train stationshort walkenjoyed our staytwo nightswell worth a visitmodern hotel
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187 - 192 of 1,004 reviews
Reviewed 22 June 2014

Good value hotel for a few nights away from our long term renal in Sarlat. Generally we find the Mercure chain good value. Easy walking to the main attractions in La Rochelle. There is on site parking, often an important consideration in French cities, particularly in the old part of the city (usually the most interesting part for tourists).

Room Tip: View over to Maritime museum was perfect. Generally, we spend little time in hotel rooms when we are touring. We reserve the five star accommodation for resort holidays.
  • Stayed: June 2014, travelled as a couple
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1  Thank DOB018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elisabeth G, Directeur général at Mercure La Rochelle Vieux Port Sud, responded to this reviewResponded 30 June 2014
Google Translation

Bonjour,

je vous remercie et au plaisir de vous revoir au Mercure La Rochelle

Elisabeth

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 March 2014 via mobile

Fantastic location ... 5 minutes walk from La Rochelle town...the usual offerings from the hotel group... Good room... Bed...restaurant... Great staff ...only One small blip... We have had much better restaurant meals at other Mercure hotels.... The food was good but! Could hv been better.. Hopefully this isn't usual for this hotel...because we have never found any fault at any of the other Mercure hotel restaurants we have stayed in

Stayed: March 2014, travelled as a couple
2  Thank Creepyne77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elisabeth G, Directeur général at Mercure La Rochelle Vieux Port Sud, responded to this reviewResponded 31 March 2014
Google Translation

Bonjour,

Merci pour tous ces retours positifs sur mon établissement... Ca nous fait extrêment plaisir !!
Cependant , vous m'écrivez que vous vous attendiez à mieux dans la nourriture... en avez-vous parlé au Maître d'hôtel?
Nous attachons également une très grande importance à la qualité de la cuisine et toutes les remarques de nos clients nous aident à nous améliorer.
Il ne faut surtout pas hésiter

Au plaisir de vous revoir
Bien cordialement
Elisabeth

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Reviewed 28 October 2013

We stayed here in late September, the hotel is ideally located for visiting La Rochelle . The hotel staff were friendly and helpful and our room had everything needed for a short stay . Situated on the marina and close to the many restuarants and bars made our stay here very enjoyable . Also the parking was free and within the hotel grounds . The only negative was the cost of breakfast and bar prices , almost €16 for breakfast is to much when you can buy a good breakfast around the harbour for €6 . To sum up we enjoyed our stay and would use this hotel again .

Room Tip: Ask for a marina view
  • Stayed: September 2013, travelled as a couple
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1  Thank Anthony H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elisabeth G, Directeur général at Mercure La Rochelle Vieux Port Sud, responded to this reviewResponded 20 November 2013
Google Translation

Bonjour,

Je vous remercie pour toutes les gentillesses que vous écrivez sur mes collaborateurs car il me tiens à coeur de bien recevoir nos clients.
Nous avons effectivement de la chance d'être à proximité de la mer et du centre ville ce qui permet d'apprécier cette magnifique ville de La Rochelle.
Vous êtes cependant déçu par le prix du petit déjeuner, mais il y a une formule plus simple au bar pour 8€ qui convient également à beaucoup de client.
Cette formule est dans tous les hôtels Mercure, donc n'héistez pas pour une prochaine fois à vous laisser tenter.

A très bientôt
Elisabeth

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Reviewed 17 October 2013

I asked for a room with Marina View and they managed to get us one. Great location, as just a stroll around the Marina into the Old Town with all the restaurants. and a huge plus is the free parking. The breakfast was very good and the staff friendly and cheerful. The room was small but cleverly fitted out to give wardrobe, desk, minibar etc - all very modern. The bed was comfortable but would have been nice if it was larger. The bathroom had good hot water for the shower, but only lukewarm for the bath !

Room Tip: Ask for a Marina view.
  • Stayed: October 2013, travelled as a couple
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1  Thank Sara W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 October 2013

This hotel is very centrally situated for visits to la Rochelle, but does provide good value for money. The breakfast is very good and the evening meals are very good, although there would be scope for slightly more choice - particularly on the room service menu.

  • Stayed: September 2013, travelled as a couple
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2  Thank M T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elisabeth G, Directeur général at Mercure La Rochelle Vieux Port Sud, responded to this reviewResponded 10 October 2013
Google Translation

Bonjour,

je vous remercie d'avoir pris le temps d'écrire votre ressenti.
Nous sommes actuellement en train de travailler sur les cartes room service afin qu'elles répondent plus aux attentes de nos clients.

A bientôt
Elisabeth

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