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“Plain, simple but very useable”

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Premiere Classe La Rochelle Centre - Les Minimes
Ranked #16 of 49 Hotels in La Rochelle
Certificate of Excellence
Reviewed 2 September 2014

Arriving later than we had hoped this hotel still proved to be a good base for our couple of days visiting La Rochelle. The hotel is joined to another hotel (same company) and if arriving late you need to access via the next door hotel reception! The underground carpark is also shared and definitely worth the 8 euro a day it cost us. However, after this minor blip (we hadn't been told about checking in next door), we found the staff, friendly, helpful and multi-lingual - which is always a bonus. The hotel rooms were basic, clean and not too pricey. What looses a star for me was the breakfast (included in our price) which was very basic and not kept well stocked!

The hotel as its name implies is very central for the town facilities, with major sites such as the Aquarium and harbour area well within walking distance. The hotel does not have its own restaurant but that was not an issue as their were decent restaurants close by to cover most tastes (Macdonalds!).

Not knowing the area and booking 'blind' off the internet we were overall happy with our choice and would happily book again now we know the ropes for late check-ins and the underground parking. PS: La Rochelle is a wonderful place to visit. We spent 2.5 days there - shops, cafes, beautiful old buildings, street entertainment. Perfect for Granny, Mum & Dad and 2 children 4 and 6 yrs.

Room Tip: To cut down the cost you can get 'family' rooms with 3/4 beds. The hotel are happy for you s...
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  • Stayed: July 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
1  Thank Fiona S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CHRISTOPHE M, Directeur général at Premiere Classe La Rochelle Centre - Les Minimes, responded to this reviewResponded 27 July 2015

Dear guest,

Thank you for your praises about our establishment and our wonderful city of La Rochelle.
Effectively, there is always a person in the hotel next door to welcome you and answers at your questions.

See you soon in La Rochelle.

Best regards,

Ch.MORNET
Manager

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23 - 29 of 456 reviews

Reviewed 31 August 2014

Quite new, modern, clean, easy check in. Long walk into main town but are restaurant chains nearby, just not for French food. Unfortunately our room smelt (animals, urine....???) unpleasant. We immediately asked to change rooms but no, reception staff very unhelpful, verging on rude. Poor customer service and smelly room

  • Stayed: August 2014, travelled with family
    • Value
    • Sleep Quality
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Thank Kim C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 July 2014

It's a rather new hotel, with a modern design, close to the city center, 10 min walk. The rooms are compact, but confortable and clean. We were just passing through La Rochelle, so it was a very good choise.

  • Stayed: July 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
1  Thank Andreea_C_Hristu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CHRISTOPHE M, Directeur général at Premiere Classe La Rochelle Centre - Les Minimes, responded to this reviewResponded 19 August 2014
Google Translation

Cher client,

Nos amis étrangers nous écrivent souvent en français cette année ... Bravo !
Merci pour vos commentaires très positifs, nous sommes heureux d'avoir participé à votre passage positif dans notre jolie ville de La Rochelle.
A très bientôt,
Bien Cordialement.

Ch.MORNET
Directeur

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Reviewed 15 July 2014 via mobile

On arriving for one nights stay we were greeted by helpful staff. We managed a parking space right outside front of hotel, so that saved on parking. Rooms basic, but very clean. Quite a walk into the harbour bars and restaurants, but well worth the look. Seafood to die for. Would recommend for short stay, might be a bit off track for longer

Stayed: June 2014
Thank Lollipop37
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CHRISTOPHE M, Directeur général at Premiere Classe La Rochelle Centre - Les Minimes, responded to this reviewResponded 19 August 2014
Google Translation

Cher clients,

Merci pour vos commentaires en français. Ceux-ci sont partagés régulièrement avec mes équipes afin de corriger les éventuelles imperfections.
Nous espérons vous revoir bientôt à La Rochelle.
Cordialement.

Ch.MORNET
Directeur

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Reviewed 16 June 2014

Nice clean hotel 10 minute walk from the centre. Rooms are compact but adequate for a couple of nights stay. Rooms lack power point near mirror. Breakfast good for just under €5 but breakfast room is very busy and noisy best to go early.

Stayed: June 2014
1  Thank Luv-my-hols
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CHRISTOPHE M, Directeur général at Premiere Classe La Rochelle Centre - Les Minimes, responded to this reviewResponded 19 June 2014

Dear Customer,

Thank you for your very positive comments.
It is true that breakfast at a time when there are fewer people is very nice.
Soon in La Rochelle.
Sincerely well.

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Reviewed 18 October 2013

Our room had a terribly strong odour of industrial adhesives (new construction). We altered staff who were dismissive and unapologetic (yet polite). The man actually said "well my sense of smell is perfect and I don't smell anything" - he is either lying or in fact has a smell disorder. Either way, in the very least, he should have apologized and offered to switch rooms - neither of which he did. We left the window fully open all day long to try to alleviate the smell, but by the time we returned (10pm), it still reeked. We didn't insist as we were exhausted from travelling and frankly shocked at his nonchalant attitude. I realize this is a bare-bones hotel chain, but disgusting odours aren't acceptable at ANY level.

The other bummer was the internet. I've never seen anything so spotty in my life. Nevermind watching a video on youtube, you can barely open a message in Gmail.

This was our first, and obviously last, stay at a Premiere Classe hotel. I understand that things can happen, rooms can smell, pipes can leak, neighbours can be loud - but it all depends on the staff attitude. A simple "I'm sorry about the smell, here's a new room" would have fixed the problem in an instant & my opinion on Premiere Classe would have gone from a 1 to a 10. Instead of getting lifelong customers, we'll never go there again and I've now spent 5 minutes writing this review.

That said, the room was very clean, the bed was comfortable, the linens were clean and crisp, the maids were friendly. There was also free plentiful parking surrounding the hotel - don't bother paying them 8eur to park in their lot. There is also a Carrefour City (small supermarket) about a block away for anything that you may have forgotten at home.

The location was really good. Super quiet at night and only a 10 minute walk to downtown. (They shouldn't have 'centre' in the name because they aren't at all in the centre).

  • Stayed: September 2013, travelled with family
    • Value
    • Location
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2  Thank lamome108
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MORNET C, Directeur général at Premiere Classe La Rochelle Centre - Les Minimes, responded to this reviewResponded 6 November 2013

Dear Customer,

We read your comments regarding your last stay and we thank you.
I am sincerely sorry for the inconvenience caused and unhelpful for our home team.
I organized a briefing with my team so that we can respond positively to all the remarks during the stay so that our customers can be satisfied immediately.
Our wifi is now more powerful and is operating normally and the odors associated with some post openings problems are now a thing of the past.
I hope my answer is up to your expectations and that you will trust us when your next visit to La Rochelle.
Remember our responsiveness.
Sincerely.

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Reviewed 3 October 2013

Great hotel, large free car park next door.
The hotel is new but the room was very clean & tidy.
There was also a great level of security was not all hotels in France have.
They was no secure car park but we found the large car park next door fine.

  • Stayed: October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Rosbif-Pete
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MORNET C, Directeur général at Premiere Classe La Rochelle Centre - Les Minimes, responded to this reviewResponded 6 November 2013
Google Translation

Chers clients,

Nous vous remercions très sincèrement pour vos remarques très positives et espérons avoir le plaisir de vous recevoir à nouveau dans notre très belle ville de La Rochelle.
Bien cordialement.

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Additional Information about Premiere Classe La Rochelle Centre - Les Minimes

Address: 30 rue de la Scierie, 17033, La Rochelle, France
Region: France > Nouvelle-Aquitaine > Charente-Maritime > La Rochelle
Amenities:
Beverage Selection Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #16 of 49 Hotels in La Rochelle
Price Range: £32 - £51 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Premiere Classe La Rochelle Centre - Les Minimes 2*
Number of rooms: 84
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