Stayed at this hotel for 4 nights last week. Having booked from England I had requested to rooms next door to each other or interconnecting as we have 3 children in one room and myself and husband in another. When we arrived one room was inside the hotel the other was in the courtyard! I explained I would not be leaving my children to sleep alone outside and they said I had to upgrade and pay extra of 8 euros a day, which we did as we had no9 choice. the rooms were both in the courtyard but one was right up the other end so you can image was very worrying at night . On the second day when my daughter went to return the key to reception before we headed out the lady behind the desk told her that her room was too messy and she had nearly killed the cleaner!! Very unprofessional indeed. The room was not dirty or messy it was in a normal state of a room of 3 kids sharing. On the 3 day the reception called my husband and informed him that he had to pay an extra 15 euros to the cleaner as she had worked so hard!!! I think some new staff are needed! My husband told them no way her job was to clean and the room is not messy. "Ok" they said we wont charge you??!! We also had to pay 10 euros a day to park in the car park ( the only option there is ) and they make you pay your bill in the evening when returning from a night out before giving you your key so that you do not do a runner! why not on arrival? That's not what you want to deal with after a night out. Apparently this hotel has been taken over a few months ago the staff told us and they are awful at running it and hide behind their staff..... All I can say is stay away from this place!!
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