We enjoyed our short Trip there to Aix en Provence and also our Friends, who have been there too, did say, that it is a nice Mercure Hotel. Standard Room was cosy and all was clean. Bathroom fully good. There was Breakfast buffet with good things and a tasty Choice of hot Beverages too.
went as a family of 4 attracted by location and price.
Location is excellent to explore the sainte victoire and less than 20mn door to door to the public parking "la rotonde", a good place to park to explore the Aix.
EUR 140 a room in high season in the region is quite reasonable. It would be unreasonable to expect palace type service at that price.
I'm generally not a fan of hotel chains. While the building is definitely old and lovely, the service as a more "standard" feel, probably more 3* than 4. Nice and professional still, and overall very good value. along similar lnes, while from the outside of he building is quite atmospheric, part of the inside (reception, bar area) have a more modern and not particularly nice feel to them.
Room was modern and functional - but nothing special. 36 and 38 face back and are very quiet. you wouldn't want to be facing the road.
swimming pool is large and deep, not immaculate but more than adequate.
the restaurant deserves a special mention. while the location on the terrace by the entrance is ok but not special, the menu was interesting, the food well executed and sensibly priced. service was friendly efficient and quick.
This is a wonderfully converted Mas. Our room (we were upgraded to the suite) was large and well equipped, with very cheap carpet! The meal was very good - probably the best we've had in a Mercure. The breakfast also better (and more generous) than many Mercure offerings. The staff were good - but as mentioned elsewhere the premises are better than the brand, so cheap and uninspiring corporate decor lets the side down. We had taken an 'all in' offer on the Accor website, which the manager recognised on checkin, sadly the checkout staff didn't and despite 'a compromise' we came away with the feeling that the hotel had got the upper hand! Stunning area, with views of 'Cezanne's' mountain, but Ste Victoire is further from Aix than you might think!
A sympathetically converted Mas with all the amenities of a modern hotel, located in a quiet spot about 8km from Aix.
The rooms were bright, spacious and airy, with quiet and efficient air conditioning ( most essential as the temperature was bordering on 40Deg C). The bathroom area was impeccably clean and beautifully designed, the bed very comfortable. The wi fi worked well and was easy to access.
The pool was located abut 100m from the main building and was of a good size and well maintained. Drinks were available if desired.
The breakfast service was however a bit of a disaster. There was never sufficient crockery or cutlery and imagine running out of croissants in france. The milk kept disappearing as if it was rationed!
I suppose that was a bit of a niggle and may have just been a bad day which should not detract from the great pleasure we had of staying here.
In particular the Hotel nestled beneath an escarpment which gave the place some kind of magical quality
We stayed in many Accor hotels on this trip because I was having a knee problem and wanted to be sure that I stayed in hotels with elevators or, in this case, on the ground floor. This hotel looked like the type of hotel we wish we had stayed in more often -- in the country, spread out, with a lovely terrace, etc. But it didn't live up to our expectations.
We arrived at 4 PM and were told our room would be ready soon. A half hour later, we were taken to a lovely room on the ground floor, as I had requested, but the Internet wasn’t working, the TV wouldn’t display the English channels, the A/C was set at 17 degrees (about 68), the shower rain head was crazy until my husband figured out how to adjust it, the yellow paint on the walls was peeling, etc.
We had dinner on the lovely terrace, but it also didn't live up to expectations. The “Brick de Chevre” was a pastry-covered chevre that was supposed to be on roquette croquant, but was on lettuce. The large magrets de canard were both supposed to be “à point” - one was, the other was cooked through.
The next day, we returned to the hotel at 4:30 and our room hadn’t been made up yet. We mentioned this to reception and were told that it would be done, but by 6:00 it still wasn’t. They finally were finishing when we returned from the terrace to dress for dinner (at another restaurant) at sevenish.