I cannot say enough about the staff at this hotel.
My wife became ill during our stay and I had to request a Doctor a little before 6 am.
the night clerk made the calls, and accompanied the medics to the room, making sure to tell me that one of them spoke english. The clerk who took over the shift at 7 was fully apprised of the situation (I guess) and took matters into his own hands when he decided that the doctor called for by the medics had not come quickly enough, calling another team of medics and seeing to it that we were taken care of. When I thanked him, he said "that's why we are here".
It's scary to be sick all night in a foreign country, where you speak only a little of the language and are unfamiliar with the local procedures To have the hotel staff be so efficient and helpful, and to have them handling the situation without your even having to follow up, was very reassuring.
With one lone exception (a grumpy waitress at breakfast), the entire staff at this hotel is terrific. The bellmen and doormen, the maids, and the people at the desk are all professional and helpful, whether it's a matter of getting the room cleaned in a timely fashion, bringing the car around, helping with the GPS system, or, as in our case, giving directions to the hospital.
The rooms at the Roi Rene are small but very well designed: they are compact, but comfortable. In our room, on the first floor with a terrace overlooking the pool, there was plenty of light, a comfortable chair a nice desk, closet space, and a very modern and well equipped bathroom.
The pool feels a little claustrophobic, although the area around it is well designed and nicely maintained. It may not be the kind of pool you want to spend hours at, but it's certainly a nice place to take a break at the end of the day.
The breakfast is good value compared to what I've experienced at other hotels in France.
There is a very large assortment to choose from, and the food is all good quality.
There is a little bit of a formal feeling around this hotel; both in the lobby and in the dining areas and bar, and I think it may cater to business people more than leisure travelers, but that doesn't really matter:
This is a really well run, clean, nicely decorated hotel and I would recommend it to anybody planning a visit to Aix-en-Provence.
- Official Description (provided by the hotel):
- The 4-star Grand Hôtel Roi René is ideally located at the heart of Cézanne's home town, near to the Cours Mirabeau and the business district. Discover its inviting, contemporary rooms, elegant restaurant serving typical southern cuisine... The patio at the Grand Hôtel Roi René is full of flowers and provides an oasis of calm in this city of 100 fountains, whether you sit on the terrace or by the pool. (MGallery collection) ... more less
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- Also Known As:
- Accor Aix En Provence
- Aix En Provence Accor