We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Time to refurbish ... but a good stay after all.”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Ibis Styles Arles Palais des Congres
Ranked #14 of 56 Hotels in Arles
Reviewed 2 September 2011

From time to time you arrive in a hotel and you think: "if only they would buy some fresh paint and hire local painters, it would already make a huge difference."
Those were my first thoughts when entering the car park of the hotel. The outside ofthe hotel, the lobby, the elevators, the rooms, the corridors, the dining rooms ... are all in need of this refreshing refurbishment. No huge constructions needed, just this fresh look...
The hotel has a lot of potential: the pool is nice and spacious, the car park large and secure, situated at "only" 20 mins walking from Arles city center, close to the Camargue.
I particularly liked the friendly and helpful staff at the reception and the breakfast. The free wifi connection is always a plus.. You can have (for free) a safe-box close to the reception area.
Although each evening several buses with tourists arrived, these were nicely hosted in separate dining rooms (also for breakfast) so you never had crowded breakfast rooms. I have seen other situations in far more expensive hotels!
So one advice to the management of the hotel: buy some paint at the local mr. briccolage and give this hotel a spic-and-span look and feel!

  • Stayed: August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank PeterSGhent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Reviews (466)
There are newer reviews for Ibis Styles Arles Palais des Congres
See the most recent reviews
Traveller rating
Traveller type
Time of year
Language

48 - 54 of 466 reviews

Reviewed 24 August 2011

This hotel was perfectly acceptable, but it needs to be refurbished. It´s tired throughout- from the lifts to the carpets....from the curtains to the beds- But it is not bad value, considering there is a pool and free high speed WI-FI. The restaurant is over priced for what it is, and so is the little fridge next to reception. Don´t eat the sandwiches!!! They are the worst I´ve ever tried, and at 4 euros a pop they are having a laugh.

You can walk to the centre of Arles in about 20 mins....but be warned, the walk is grubby and smelly, and takes you though the worst area in town. In fact, the hotel is based in a roughish area, and has terrible views.

The staff were great though....no complaints at all.


Also BEWARE OF THE MOSQUITOS!!! Which are in high numbers due to it being near a river.

  • Stayed: August 2011, travelled solo
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Pinky2283
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 July 2011

I have had my share of driving in narrow alleys, with no parking anywhere. This hotel fulfilled my needs perfectly, I was able to park, and walk everywhere.
Loved that I could choose weather I wanted my breakfast in bed or in the dining room. The breakfast is far superior to what I have experienced. Coffee exceptional with all the trimmings I could want.
This is not your average shiny slick hotel, but everything was spotless and welcoming.
Loved the shoe cleaner in the hall at the elevator. VERY nice touch.

Room Tip: I was on the 7th floor - quiet, with brilliant view. Booked on the internet and got great rates.
  • Stayed: July 2011, travelled solo
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank gulietta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 October 2010

The staff at this hotel were all extremely friendly and helpful. The dinners in the hotel restaurant were fully acceptable. Rooms were clean and spacious. Plenty of car parking. Pool area looked very nice. There is a very large history museum close by and also a new park build to show how the Romans played in their day.

  • Stayed: September 2010, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Claudia044
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 July 2009

Stayed here for 1 night on business. Bed was uncomfortable and the entire hotel seemed to be in need of renovation. Room smelt of years of french cigarette smoking. Arrived late without a booking as my flight into Marseilles was delayed. Rack rate was EUR 130 without breakfast, but I guess you can prebook on the web for about half of that. Peeped into the breakfastroom to see what was served and found it was not worth the money. Hotel seemed to be filled up with coachparties that were all leaving on the same time, which meant that the capacity of elevator was insufficient. Decided to carry my suitcase downstairs only to find that door from stairway to be locked or blocked. Reception staff tried their best and service was overall much better than the hotel itself.

  • Stayed: July 2009, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank MundoTravellerLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 October 2008

We travelled with a group and stayed from 2nd to 10th October. The rooms are in bad need of renovation, especially the bathrooms. The beds had a sheet and blanket. The blanket still had hairs on it from the previous guest(s). Towel changing was a problem - dirty towels were sometimes collected but not replaced, so we had to contact reception for clean ones. However, we often got new soap when it wasn't necessary, and one day had a grand total of five plastic cups in the bathroom, when two would have sufficed. The bathroom floors were not cleaned regularly, neither were the bedrooms. On arrival there was still some cellophane on the floor from a previous guest. This only disappeared when the room was hoovered four days later. Many of the group's televisions didn't work. This was only put right after asking two or three times.
The worst aspect was the food. There are two restaurants, one for individual travellers, the other for the groups. I can only comment on the "group" restaurant. Breakfast was baguette, but the semi-baked stuff which was never baked, so it remained squashy to say the least. There was no knife to cut it with, only a guillotine which squashed it even more. There was one sort of mild, insipid cheese and one sort of boiled ham which was always wet - presumably from plastic packaging. Coffee was dispensed from a big metal pot with a tap - OK for a youth hostel perhaps, but not to be expected in a three-star hotel!
Dinner was a little better. We had an excellent vegetable soup one evening. The fish and meat dishes in general were very good, but the vegetables often cooked beyond recognition. Except for one evening when fruit was offered, the dessert was normally a sticky gâteau. The only nice member of evening staff, an Asian-looking young man, always offered fruit when somebody declined the gâteau - this is the only positive comment I can give. He was excellent! The other evening staff often tried to overcharge for the drinks, adding an extra beer here and there.

  • Stayed: October 2008
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Thank NG72RD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 April 2007

Massively overpriced at 130 euros for a twin-bed with no breakfast, bath panel rotting, bath tiles all smashed and not replaced, decor awful, nowhere to go in the hotel where people weren't constantly smoking at all hours of the day and night, the lobby, bar and seating area all stank of it. We arrived late otherwise we would have walked out as soon as we saw the room. This place is not worth 30 euros a night, let alone 130.

  • Stayed: April 2007, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Business service (e.g., internet access)
1  Thank keithmas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Arles hotels
0.2 mi away
Hotel Arles Plaza
Hotel Arles Plaza
#10 of 56 in Arles
394 reviews
0.5 mi away
Best Western Hotel Atrium
0.5 mi away
Hotel Jules Cesar Arles MGallery Collection
Show Prices
Show Prices
Show Prices
0.7 mi away
Hotel De L'Amphitheatre
0.9 mi away
Le Regence
Le Regence
#16 of 56 in Arles
262 reviews
0.0 mi away
Ibis Budget Arles Palais des Congres
Show Prices
Show Prices
Show Prices

Been to Ibis Styles Arles Palais des Congres? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Ibis Styles Arles Palais des Congres

Address: Avenue de la Premiere | Division Française Libre, 13200, Arles, France
Phone Number:
Region: France > Provence-Alpes-Cote d'Azur > Bouches-du-Rhone > Arles
Amenities:
Bar / Lounge Business Centre with Internet Access Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Business Hotel in Arles
Price Range: £60 - £106 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ibis Styles Arles Palais des Congres 3*
Number of rooms: 80
Official Description (provided by the hotel):
The hotel is 1km from the old town centre of Arles and features 80 rooms. A short stroll from the Convention Center and Arles Museum of Archaeology. Restaurant, bar with terrace, conference rooms. Poolside breakfast & meal available in summer. Outdoor closed free carpark. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Agoda, Hotels.com, TripOnline SA, Evoline ltd, 5viajes2012 S.L., Cancelon and HotelQuickly so you can book your Ibis Styles Arles Palais des Congres reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Accor Arles Camargue

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing