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“resting on its laurels”
Review of Hotel d'Arlatan

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Hotel d'Arlatan
Ranked #28 of 56 Hotels in Arles
Reviewed 10 September 2013

Admittedly a beautiful, atmospheric, centrally located hotel; paid EUR 160 per night for one of its balcony rooms, but found the standard of service poor for the price. Friendliness of the reception staff was variable, only one member of staff serving breakfast so waits were rather long, only one dressing gown in the bedroom so had to ask for another, there were plastic rather than glass beakers in the bathroom for toothbrushes; some days we'd get a bath mat, some days not, our bins weren't always emptied, and very little storage space in the room, even though there was floor space to spare. By themselves not the end of the world, but when you pay as much as we did I would have expected something better. It felt like the management was relying on the history and atmospheric fixtures and fittings of the hotel to justify the price, and were economising on the level and standard of service. Not to mention much too small a pool in the central courtyard for their resident tortoises....

  • Stayed: August 2013, travelled as a couple
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Thank GaryW14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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57 - 63 of 256 reviews

Reviewed 8 September 2013

We really liked this hotel, great location right in the centre - well signposted and easy to find. Pleasant rooms (though our air conditioning wasn't very good), lovely outside breakfast/ bar area. Good choice at breakfast. Very pleasant and helpful staff. Small perfectly formed pool area. Good car parking service - which you did have to pay for. Good value for money - I would definitely stay again.

  • Stayed: August 2013, travelled with friends
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Thank VFT21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 August 2013

Traveling around the south of France we discovered Arles late on our trip. Researching hotels there online we came across a great late deal on this place. The hotel is elegant, mysterious and has the extra factor of an underground roman ruin as seen through the 'glass floor' of the bar area!!
Brilliant..... The location could not better and the hotel is an absolute gem. We're looking forward to a return visit, especially to fully discover the huge sunday market.

  • Stayed: September 2012, travelled as a couple
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Thank livemusictouring
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 July 2013

Myself and a group of friends stayed at the d'Arlatan for seven nights, using Arles as a convenient departure point for touring various locations in Provence. The hotel exudes old world charm, especially the public rooms. The hotel is located within a few minutes of Place du Forum and had spacious, clean rooms; ours had a balcony overlooking the pool. The included breakfast was excellent, as were the staff and overall service. We had the unfortunate incident that two of our party had to return home on our sixth night due to a medical emergency. They were not charged for the final seventh night's stay, despite the abrupt cancellation, and were not charged for several overseas phone calls relating to the medical emergency. A hotel with a heart! I highly recommend this hotel for any traveler seeking atmosphere, comfort and hospitality.

  • Stayed: May 2013, travelled with friends
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2  Thank Red092
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 July 2013

This hotel is in the heart of Arles and is full of character and old world charm. It has several quiet areas both inside and outside where it is possible to relax and enjoy the surroundings. The pool was great after a long day exploring the city centre. We were unable to connect to the internet but we are not sure whether it was a problem with our settings.

Room Tip: I would recommend using the hotel's garage although the streets are narrow on the way to the hot...
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  • Stayed: June 2013, travelled as a couple
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Thank tess57sydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 July 2013

This is a hotel full of character, definitely not a boutique hotel.
We had a room overlooking the beautiful courtyard which contained a small pool and was sheltered from the Mistral wind.Eating breakfast there was very pleasant. Talking of which, there was sufficient variety of choice to surely satisfy even the most fastidious of guests.
The room was spacious, clean, with very comfortable beds and non-carpeted, so hygenic too with efficient aircon.
One appears to go into a cupboard to enter the bathroom! Rather strange, but you soon get used to it.Hairdryer is not supplied in the room, but is available from reception on request.
The only minor gripe is the ancient television set, but that is really "picky".
The hotel is close to a very wide choice of cafes and restaurants
The hotel staff are helpful and the bar is well stocked. It is a strange feeling to enjoy a drink looking down 30 feet through toughened glass to the Roman remains underneath the more modern building.

  • Stayed: June 2013, travelled as a couple
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1  Thank eurotrippers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 June 2013

My travelling companion and I spent two nights at the Hotel d'Arlatlan in June 2013. We chose the hotel based on positive reviews on TripAdvisor and were very pleased with all aspects of our stay and agree with the positive comments made by other reviewers. Our room (#15) was very pleasant - modest in size (but adequate), had two single beds and overlooked the courtyard below. Good wireless Internet access in the large sitting room on the main floor - didn't access the Internet in the room as it appeared to require a physical connection to the phone outlet.

Arles is a great town to explore on foot. The Saturday market is certainly worth a visit. A small wine store is just around the corner of the hotel. As in other French towns, the restaurants on the nearby square are fine for having a drink and people watching but the better food is found on the neighbouring side streets.

  • Stayed: June 2013, travelled with friends
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Thank Carlos98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel d'Arlatan

Address: 26 rue du Sauvage, 13200, Arles, France
Region: France > Provence-Alpes-Cote d'Azur > Bouches-du-Rhone > Arles
Amenities:
Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#13 Romantic Hotel in Arles
Price Range: £70 - £179 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel d'Arlatan 3*
Number of rooms: 45
Official Description (provided by the hotel):
The Hotel d'Arlatan is currently closed for total renovation works. Re-opening scheduled for 2018. ... more   less 
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Also Known As:
Hotel d Arlatan
d Arlatan Hotel Arles

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