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“Not sure if I would recommend this place....” 3 of 5 bubbles
Review of Campanile Arles

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Campanile Arles
Ranked #30 of 56 Hotels in Arles
Vancouver, Canada
Level Contributor
52 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
“Not sure if I would recommend this place....”
3 of 5 bubbles Reviewed 22 July 2012

The Good:
Very friendly staff. Good buffet dinner (if you prefer cold food) and nice choices of deserts. Didn't try the breakfast so not sure how that one is.
Clean Room. Quiet location. The long desk along the window provides lots of room for small items to be placed there. Enough charging power outlets. Free kettle in the room. The "closet" area has nice design that can fit quite few items as well. The standing shower is roomy.

The Bad:
When we arrived in the afternoon, the room has a stinky smell, it's like somebody just had their business in the toilet. The beds (single ones) are very uncomfortable, feels like you can roll off it any minute. You need to be absolutely still while sleeping.
One strange thing is, the room key needs to be updated every time we come back. It's such a hassle to walk 3 floors (no elevators) and realize the room key isn't working, and have to drag your tired feet all the way to the front desk. The lady at the front desk seemed to be used to this, so I am not sure if it's written somewhere that this is normal.
The internet is not stable. You might have to reconnect (the whole log in process) every 20 min or so.
Even though we enjoyed our buffet dinner there, we wish there could be hot food available. There's absolutely none. There's only 2 people running the show for the entire evening, and one of the have to attend the front desk as well. Feels like they are a bit understaffed. Comparing this one to the one we stayed few days before in Carcassone, this one is definitely not as good.

If you are not driving, I suggest not to stay at this hotel if you plan to explore Arles.

I would give it 2 star but the friendly people at the front desk bump it up to 3.

Room Tip: Call them early and ask for a ground floor. The upper floors are such a hassle to get to with those...
See more room tips
  • Stayed July 2012, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank michsyw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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162 reviews from our community

Traveller rating
    20
    71
    39
    20
    12
See reviews for
34
75
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21
Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
Rockport, Washington
Level Contributor
57 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 bubbles Reviewed 21 December 2011

This hotel is between two roads in a fairly quite location. It is reasonably new with nice clean rooms. It offers breakfast if you desire. The staff were very nice!

  • Stayed November 2011, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank tatonka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington
Level Contributor
41 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 16 August 2011

This was a new style Campanile, nice rooms which are brighter than the older style ones. Had an excellent nights sleep even though the hotel is near a main road. Good car park and a bit of grass to walk our dog in the morning and evening. Drove into Arles, probably could walk if had more time available. Next to plenty of shops. Ate in campanile restaurant, staff let the dog in too, which was excellent.

  • Stayed July 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank mcress79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bradford-on-Avon, United Kingdom
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 bubbles Reviewed 9 July 2011

Directly off the motorway on an industrial estate. 60's style accommodation reminiscent of Butlins during that era. Room small but clean. Tea and coffee making facilities in each room. Restaurant offers an evening meal however getting served is unlikely a staff did not appear to acknowledge guests. Buffet breakfast available at an additional cost; choice limited. The hotel is more geared up for business trade rather than tourists. The town is approximately a 20 minute walk away from the hotel.

  • Stayed July 2011, travelled with friends
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank yvonnepritch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cincinnati, Ohio
Level Contributor
32 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 bubbles Reviewed 23 July 2009

Just wanted to give an update to the last review. I had a reservation at the Campanile Arles for July 12, 2009 and was very worried after reading the last review. I couldn't change my hotel because there was a photography exhibit in Arles and all hotels were full, so I had no choice. I checked the sheets and mattress and they looked brand new. I have no doubt that the previous poster had problems with bed bugs. I just wanted to let people know that I did not see any and it looked to me like the hotel took measures to alleviate the problem. They were also very nice and helpful with a tour that I had scheduled. The hotel is a taxi ride away from the train station, so it is not central, but there is a restaurant there and I liked my meal very much.

  • Stayed July 2009, travelled solo
    • 4 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Planejane955
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Israel
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 bubbles Reviewed 21 May 2009

We were 2 couples only for 1 night, a room to each couple.
The rooms where with a heavy cigarettes smell.
After We asked to change the room to a non smoking rooms, we've got other rooms, non smoking rooms, but with the same heavy smell.
Then we thought," Oh-well only one night, let's take a shower and go to sleep…".
We wished… after we fell asleep we woke up scratching. When we turn on the light we saw bed bugs all over.
We wanted to change the room immediately, but the hotel was full. The chambermaid, (didn't speak a word in English, of course..) gave us a germicidal and changed the sheets but we couldn't, of course, sleep all night. In the morning we told the reception clerk about the bugs he agreed to give us only 15% discount(?!?!?!?). We didn't want to pay at all, but after showed him the bugs photos In my camera, he changed his mind.

  • Stayed October 2008, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
6 Thank Eliahu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Arles hotels

The Hague
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 27 July 2007

Basically the standard Campanile hotel, clean rooms, comfortable beds and unhelpful staff. The location was perfect if you were driving as it is well sign-posted from the highway and parking was included. We drove into town, which only took 5 - 10 minutes, and I suppose you could walk it as well as it is pretty close, perhaps a 20-30 minute walk.

The overall hotel was good, the only problem was that we didn't realise that the rooms were smoking/non-smoking and were stuck in a smoking room, which was disgusting as it reeked of smoke. If you are a smoker, that might be ok, but otherwise make sure you ask for non-smoking and you will have a great stay!

  • Liked — Great shower and comfy bed!
  • Disliked — The smoke in the room
  • Stayed July 2007, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Check-in / front desk
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Erin246
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Campanile Arles

Property: Campanile Arles
Address: Rue Charlie Chaplin Zad De Fourchon, 13200, Arles, France
Region: France > Provence-Alpes-Cote d'Azur > Bouches-du-Rhone > Arles
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
Ranked #30 of 56 Hotels in Arles
Price Range (Based on Average Rates): £
Hotel Class:3 star — Campanile Arles 3*
Number of rooms: 41
Reservation Options:
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Also Known As:
Campanile Hotel Arles

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