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“Substandard”
Review of Le Relais de Poste

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Le Relais de Poste
Ranked #42 of 50 Arles B&B and Inns
Reviewed 3 November 2012

While we realised that this was a 2-3 star hotel, reviews here suggested it was somehow special. We'd stayed at similar places, most notably the Goldene Ente in Salzburg: a 700 year old hotel in the old quarter where the tireless Ulrike more than made up for any shortcomings. But this place didn't have an Ulrike.

Our room was up two flights of steep, narrow stairs; no lift, and commanded a wonderful view of a car park and some fairly dismal buildings opposite. It was small. So small in fact that you had to lift your luggage over the bed to store it, and walk sideways to get from one side of the bed to the shower. It was also very basic. Absolutely no mod-cons; just a room with a wardrobe and not much else.

On arrival the shower/toilet area smelled faintly of sewage. Fortunately this smell dissipated by next morning, but it still was unpleasant and we had to keep the door shut and the window open for fresher air. Speaking about the shower: it was a tiny square surrounded by a curtain that didn't quite cover the square. The tap protruded into this space so much that when you turned in the shower three things could happen: you turned the shower to hot, or cold, or off completely. It took some careful thought to get it just right so you didn't have a very uncomfortable experience. As I said, the curtain didn't quite cover the area, so on day one we ended up with saturated carpet just outside the shower area. By day two we'd learned to saturate the tiles on the other side instead.

People here have raved about the good location, but the reality is that ANYWHERE in the old town is a good location. And we found plenty of low cost hotels in this area that had much better locations, and from the lobby looked better than Le Relais de Poste, and were cheaper. Perhaps a look at their rooms would have proved otherwise, but who knows?

Breakfast was very average, with stewed coffee and a very high proportion of sweet pastries and breads. Their croissants however, were very fresh and delicious.

On our second day we went out, and as we usually do, tried to leave our key at the front desk. The owners suggested we take it with us (it was bulky and heavy) as they might be out when we returned. That was an understatement. We returned a few times during the day for various reasons, and they were nowhere to be seen. By nightfall we returned again to find three young ladies trying to book in, but they were still nowhere to be seen. I don't know how these ladies fared.

Breakfast the next morning they were still absent: A young girl was valiantly trying to handle breakfast by herself, and to her credit managing fairly well. During this time we needed the type of advice usually gotten from hotel staff, but they weren't there.

We definitely made a big mistake on this one. Our trip up to this point had been planned meticulously for some six months previous, but from that point on it was all last minute type stuff. We made a few other blunders in this time, but none so bad as picking this hotel.

Stay away!

Room Tip: Pick another hotel
  • Stayed: October 2012, travelled as a couple
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2  Thank westendgaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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10 - 16 of 81 reviews

Reviewed 2 November 2012

The hotel room was small for 3 people, but the staff were very helpful and offered to let us move to a larger room the last night at no additional charge. Parking is a challenge in the area, but a large public garage is nearby. Most of old Arles can be reached by walking. The in-room air conditioner did not work, but the nights were cool enbough to open a window.

  • Stayed: October 2012, travelled with family
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Thank MMHouston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 August 2012

We had a very nice overnight stay in this charming old hotel where they kindly allowed our dog and gave us a room on the first floor because we had heavy bags. The proprietors were friendly and good natured and the breakfast was very good. We would stay there again. Public parking in the small square in front we VERY convenient.

Room Tip: Try to get a room on the first floor if you have heavy bags
  • Stayed: August 2012, travelled as a couple
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Thank vvRoma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 July 2012

I stayed at this hotel on my way through France, and was pleasantly surprised by everything about the hotel. The room was nice and clean, the staff were really friendly (even though my French was a little below par). The manager was very accomodating, and the service staff were friendly and ensured that I felt welcome. The location is incredible, right in the heart of the old part of town, with everything ine asy walking distance.
The township of Arles exceeded my expectations, it was a place that I would strongly recommend if travelling through the south of France, quiet township, happy friendly people, and fantastic historical buildings. If you plan on travveling to Arles, stay at this hotel and you can't go wrong.

  • Stayed: May 2012, travelled solo
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Thank gregingo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 July 2010

Hotel is in the very downtown close to all of the sights you may be willing to see in Arles. Rooms are nice and spacious, but stairways are steep and there's no elevator, so get prepared to carry your luggage. Towels should probably be replaced with the new ones, but other than that everything was fine. BTW, flea market is on the same street on weekends.

  • Stayed: May 2010, travelled as a couple
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1  Thank Drungarius
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 January 2010

A good budget hotel in a great location. The room that I had as a single was on the third floor, large and comfortable. Yes - the room did have the smell from the drains but that was seemingly because the room hadn't been used for a while. I opened the window, ran the water in the bathroom and that was the end of the smell for the three nights I was there. The owner offered me a choice of rooms but eventhough I had a bung ankle I went for the third floor - and the owner still carried my bag for me. 250 year old hotel equals no lift. Breakfast was plenty for 6 euros. The only issue was that the sound does travel between rooms and one night I was disturbed by the guy next door who had clearly had a drink or three. I put the earplugs in and went back to sleep. All in all - this is a good value place. the free bus from the railway stops about 200 metres away but don't get off the bus too early.

  • Stayed: December 2009, travelled solo
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Thank hogiekjAustralia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 January 2010

Hotel located in the old town, 15 min walk from train station, 5 min walk from the Arenes or almost any attraction in the old part of town, so the location is by far its greatest asset. Rooms are very, very basic for the price paid. Room we got was big, noisy, and the heating was kept to a bare minimum, so we were a bit cold during our stay on a cold January day. No wifi, no safe, only 4 or 5 working tv channels with a remote stuck on the wall. We took 6 euros breakfast, which consists of one croissant and half a small baguette per person, with orange juice and what seemed to be american coffee - not worth it in my opinion.

  • Stayed: January 2010, travelled as a couple
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1  Thank fcsklabrie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Le Relais de Poste

Address: 2 rue Moliere, 13200, Arles, France
Region: France > Provence-Alpes-Cote d'Azur > Bouches-du-Rhone > Arles
Amenities:
Restaurant
Hotel Style:
Ranked #42 of 50 B&Bs / Inns in Arles
Price Range: £53 - £64 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Le Relais de Poste 2*
Number of rooms: 16
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Also Known As:
Le Relais De Poste Arles

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