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“Good Value Long Stay Hotel”

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Adagio Access Avignon
Ranked #41 of 68 Hotels in Avignon
Reviewed 7 July 2014

  • Stayed: June 2014, travelled as a couple
    • Value
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    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank David J
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
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Reviewed 1 July 2014

The location near the TGV railway station was very good. One could roll the luggage between train station and hotel. What we got was very different from the pictures shown. The layout of the room was awkward with its irregular shape and very little space to open the suitcases. The bed cushion was lumpy and flat. There is no kettle for a cuppa in the apartment. One has to ask for a hairdryer at the reception. Hint: do this BEFORE heading into the shower. When we arrived there was a bucket with heaps USED TOILET PAPER sticking out, from a former guest left in the kitchen area! After a phone call to reception, the attendant asked me to bring it down, which I declined. She then came up and grabbed the plastic bag with contents in front of us (mind the germs flying around) and disappeared with it, albeit somewhat apologetic and after putting another plastic liner into the bucket. This was the kitchen/bedroom waste bucket! No disinfectant or spray was used in this procedure! We would think twice before going there again.

  • Stayed: May 2014, travelled as a couple
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1  Thank Renate S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sonia P, Directeur général at Adagio Access Avignon, responded to this reviewResponded 18 July 2014

Dear RENATE S,

Thank you for taking the time to send us your comments.

First of all, I would like to apologise for the inconvenience you experienced during your stay.
We attach a great deal of importance to correcting any errors that occur, with a view to enhancing our quality standards and customer satisfaction levels, and your remarks regarding the cleaning have therefore been duly noted.

We shall make every effort to remedy these problems and ensure that your next stay with us proceeds smoothly.

Kind regards,


Sonia PANISELLO
Directrice

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 June 2014

We had a pleasant stay at this modern hotel. Our room was spacious, clean and comfortable. The air-conditioning worked well, and it was very quiet. There are washing machines and dyers available (next to the 'bin room' downstairs), and a large Carrefour hypermarket nearby (2 minutes if you have a car).

There are some weird rules though - depending on how long you stay room service may not be included, and you might have to empty your own rubbish bins into the 'bin room'. You are also expected to clean up the kitchenette if you use it. Happy to do this to save a bit of cash but didn't know about it when we made the booking.

Also there was only cable internet available, which is really annoying these days when most people have more than one device. Wifi was available down in the foyer but I prefer the privacy of my room.

  • Stayed: June 2014, travelled as a couple
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1  Thank LivandZac87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 June 2014

I had to keep reminding myself of that as it was only Euro 52 per night and had free parking and a kitchenette. Good news, very close to TGV station and there is a bus stop right outside to take you to Center Ville (ust outside the city walls). Bad news: Only wi fi is in the reception area and there are only 4 seats. Pretty unbelievable in this day and age when everyone travels with a personal device. There is Ethernet in the room but really, how many people have a device with has a Cat 5 connector? I have a Macbook Air and finally found an Apple store in Aix-en-Provence and bought an adapter.

As the tips suggest, If you even think you will be arriving after 9PM make sure to let the staff know so they can give you the door code and the safe code so you can retrieve your keys.
They even make you empty your own trash and the breakfast for Euro 8.40 is a pretty basic continental breakfast. Same choices every day. I only stayed here because of the TGV proximity but then the train strike happened. At least the parking was free. Decent restaurant just up the street Le Fabrego.

  • Stayed: June 2014, travelled solo
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Thank elayjay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sonia P, Directeur général at Adagio Access Avignon, responded to this reviewResponded 18 July 2014

Dear ELAYJAY,

Thank you for your comments.

We were extremely sorry to learn that you were disappointed with the quality of our establishment. Please accept our sincere apologies.

We would like to assure you that the necessary measures have been taken in order to improve the quality of the service we provide.

We hope to have the pleasure of seeing you again at the Adagio Access Avignon.

Best regards

Sonia PANISELLO
General Manager

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Reviewed 9 June 2014

  • Stayed: June 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Accorhotels.com
Thank SorinBu
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 18 May 2014

+ Staff was really amazing. Very friendly and they even offered us parking in the fenced parking area. Rooms are small, clean and have a small kitchen.

- Far from the city centre. If you do not have a parking space behind the fence, you can expect long-lasting search for the free parking space).

  • Stayed: May 2014, travelled as a couple
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Thank Bkra82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 January 2014

We stayed 2 nights in summer during our tour Cote d'Azur and Provence
If you have a car the hotel has good location , public transport (bus) to the city center is just outside , also convenient for TGV station , secure private and free parking, , helpful, polite and beautiful (!) stuff, sufficient breakfast, all well organized
Rooms a little small but very well designed covering all needs of the traveler
Definitely value for money.

  • Stayed: July 2013, travelled as a couple
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Thank liberpit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Adagio Access Avignon

Address: 6 avenue de la Gare, 84000, Avignon, France (Formerly Citea Avignon)
Phone Number:
Region: France > Provence-Alpes-Cote d'Azur > Vaucluse > Avignon
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Wheelchair access
Hotel Style:
Ranked #41 of 68 Hotels in Avignon
Price Range: £36 - £101 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Adagio Access Avignon 2*
Number of rooms: 104
Reservation Options:
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Also Known As:
Adagio Access Avignon Hotel Avignon
Citea Hotel Avignon

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