We stayed at this hotel October 20-22, 2013. On Monday, October 21st I purchased the wrong item for my camera from an electronics shop. When I went down to the front desk to use some scissors to open the package, I realized my error. Yoann was manning the front desk and immediately offered the assistance of his associate C. Pementine to return to the store with me to explain the error and to help facilitate a return. She graciously accompanied me and the return went very smoothly thanks to her help.
These two employees were very helpful and kind. I was surprised at their offer to have her accompany me to the store and their kindness in helping me correct my error. Both have excellent attitudes and were very welcoming. They made a big difference in my stay.
- Official Description (provided by the hotel):
- A privileged location in the heart of the city. The Mercure Avignon Centre Palais des Papes is situated on the Place de l'Horloge square, the vibrant centre of the old city with its theatre and numerous cafes. Close by is the Palais des Papes, or Palace of the Popes, incorporating the International Convention Centre. All in all, this hotel is the ideal place to discover the charms of the city and make the most of your visit to Avignon. ... more less
- Reservation Options:
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- Also Known As:
- Mercure Avignon Cite Des Papes Hotel Avignon
- Accor Avignon Cite Des Papes