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“Nice hotel, need a car”
4 of 5 bubbles Review of Ibis Avignon Sud

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Ibis Avignon Sud
Ranked #20 of 69 Hotels in Avignon
GreenLeadersSilver level
Guisborough, UK
Level Contributor
103 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
“Nice hotel, need a car”
4 of 5 bubbles Reviewed 18 October 2011

Well appointed hotel, good level of comfort and the restaurant has good pd (yummy tortilla!!) and dinner menus. Located in a Commercial Zone about 4km from Centre Ville, bus stop close by but don't know the service level. Recommendable, good value.

Room Tip: Get a top story room, stayed on GF and shoe noises a nuisance from above rooms.
See more room tips
  • Stayed October 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank john_bradley2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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495 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (8)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Western Australia
Level Contributor
62 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
3 of 5 bubbles Reviewed 2 September 2011

Coming in Avignon, we came accross Ibis Avignon Sud, route de Marseille.
I am not talking about the other Ibis centre gare. The Ibis Sud is not on tripadvisor but as reviews are important, here it is.
The reception we got made me wish I could turn around and go somewhere else but we were tired and could not be bother searching for another hotel. The receptionist was a man with very little "People Relation Skills". He made us feel very unwelcome, he was not pleasant and we felt we were more of an inconvenience to him. His answer to our questions were very short and abrupt without an extra word to be helpful.
Unfortunately his attitude set up our negative views of the hotel.
Small room but clean, No place for suitaces. Beds small but comfortable. Bathroom could have been cleaner, specifically the bench.
We went out to town for dinner just in case the restaurant had the same attitude but were amazed when we came back late at night to find the restaurant closing staff acknowledging us and wishing us a good night with a smile. From then on it was all positive as the morning receptionist (a young woman) couldn't do enough for us. Very welcoming, helpful and positive attitude. She actually went the extra mile! So, if you get the guy at the reception, don't despair, he is the odd one and don't judge the hotel by him. The Breakfast food was suitable and Breakfast staff nice (this included the friendly receptionist who was juggling both jobs. I would not recommend this hotel for long stay but it is suitable for overnight. Although we did not have dinner at the restaurant, the staff appeared pleasant and the prices were good.

  • Stayed August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank wobblywombats
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Girona, Spain
Level Contributor
113 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 bubbles Reviewed 3 August 2011

The hotel is about 10 minutes far from Avignon city center, in front of a national road and next to a shopping center. For us it was a little bit difficult to find. You need a car to move around (there is a free private parking).
The room is very simple, with nothing more than what's necessary, and quite clean. The bed was very tough and not very comfortable (first night it was almost like sleeping on the floor, but the next nights you get used to it). Good free wifi internet connection in the room.
There is no lift, although the hotel has only two floors.
All in all, not a bad option to explore Avignon and its surroundings, although you can find better options (probably more expensive ones).

  • Stayed July 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Dani_Barcelona34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 15 August 2010

This hotel is what you expect from an Ibis - clean , functional, convenient. The staff were great.

  • Stayed July 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank paptan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Copenhagen, Denmark
Level Contributor
72 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
3 of 5 bubbles Reviewed 9 August 2010

Had a couple of nights at Ibis Avignon this summer, and I can really recommend the place.
Rooms are the usual Ibis standard, but they have a super pool, which is not usual for Ibis.
Restaurant is also nice with at good choice of food, if you don’t have the time to find a restaurant in town. Talking about town, we are a couple of miles from Avignon, but by car it’s only 5 – 10 minutes.
Reception is helpful with maps of the very exciting Avignon.

  • Stayed July 2010, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Michael J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed 31 July 2009

The rooms smelled of cigarette smoke. There were only two bath towels in our room and though they did provide hand towels when we requested, they were taken away and not replaced the next day. The TV was broken. The toilet paper was almost depleted when we arrived. The key card needed to be reprogrammed daily. The food was mediocre.
While some staff were friendly, most were indifferent and one, Gialle, I believe her name was, was very rude. A colleague of mine ordered a mixed drink advertised on the menu for 4 Euros and when he was charged 8 Euros was told that the menu price didn’t include the mix. When he mentioned that he purchased it the day before for 4 Euros they threatened to charge him for the day before. Similarly I ordered a bottle of wine, charged it to my room and later tried to do the same and was told by Gialle that I couldn’t charge it to my room and when I mentioned that I had done so earlier got real nasty and insulting. So much that another staff member apologized on her behalf.
I have vacationed in France for two decades and I have been a defender of French customer service, saying that it is not as bad as the stories that you hear. But this one stay has changed my mind.

  • Stayed July 2009
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Michael59Toronto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Ibis Avignon Sud

Property: Ibis Avignon Sud
Address: 71, Chemin de la Cristole | GPS: Rue du Bon Vent - 84000, 84140, Avignon, France
Phone Number:
Region: France > Provence-Alpes-Cote d'Azur > Vaucluse > Avignon
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Avignon
#6 Best Value Hotel in Avignon
Price Range (Based on Average Rates): £
Hotel Class:3 star — Ibis Avignon Sud 3*
Number of rooms: 93
Official Description (provided by the hotel):
The Ibis Avignon Sud hotel is 4 km away from the city centre and the airport, a few minutes by foot from the Convention Centre and the Pont d'Avignon. In the heart of Provence and the Châteauneuf du Pape vineyards, this air-conditioned hotel has 95 rooms available for booking, a restaurant, a bar with a terrace open 24/7, a swimming pool and free and secured parking. Feel welcome to contact us in order to organise your meetings and seminars !Free wifi available. ... more   less 
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Also Known As:
Accor Avignon Sud

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