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“Good stay in Avignon”

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Novotel Avignon Centre
Ranked #6 of 69 Hotels in Avignon
Certificate of Excellence
Ashby-de-la-Zouch, United Kingdom
Level Contributor
134 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
“Good stay in Avignon”
4 of 5 bubbles Reviewed 22 July 2012

While this hotel still has some settling in to do, it was a good base for our two day stay in Provence. Very convenient location just outside the city walls and hence a very easy stroll into attractions and restaurants. Small but OK pool though it could do with some steps. With the hotel so new rooms are modern and clean with good bathrooms.
Breakfast too expensive compared with what can be purchased in town 100m away!
Free WiFi.
Hotel very close to bus stop from TGR Station.

  • Stayed July 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Markadlz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DIR_ADJOINTE, Responsable réception at Novotel Avignon Centre, responded to this review, 21 June 2016
Thank you for sharing your feelings after your stay with us,
We have improved since your stay.
Do not hesitate to stay back with us in July to enjoy the Avignon Theater Festival and our Parties-evenings organized in the hotel (tapas, bar à champagne and rosé)
Or to relax in our NOVASPA with massage and discover relaxation area (Hamman, sauna and Jacuzzi tub)
Our teams will be happy to make your stay a much better experience
best regards
Catherine Panatton
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,254 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (81)
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English first
Columbus, Ohio
Level Contributor
32 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
3 of 5 bubbles Reviewed 21 July 2012

The Novotel was relatively new and we were only staying one night. It was our first night in france and we had traveled from the U.S. so we were pretty tired. The hotel was rated 4 stars but I wouldn't agree. I think it is probably a U.S. three star property. The rooms were small. Pretty much the hotel feel in a city.

The guy at the bar was less than friendly. Many of the staff couldn't speak english at all or very well. Again, it wasn't that expensive in comparison to other places we stayed so if you are looking for a 1 nighter, it was fine. I wouldn't stay for any extended period of time.

  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RobinGDayton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DIR_ADJOINTE, Responsable réception at Novotel Avignon Centre, responded to this review, 21 June 2016
Thank you for sharing your feelings after your stay with us,
We have improved since your stay.
Do not hesitate to stay back with us in July to enjoy the Avignon Theater Festival and our Parties-evenings organized in the hotel (tapas, bar à champagne and rosé)
Or to relax in our NOVASPA with massage and discover relaxation area (Hamman, sauna and Jacuzzi tub)
Our teams will be happy to make your stay a much better experience
best regards
Catherine Panatton
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vinhedo, SP
Level Contributor
34 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 bubbles Reviewed 17 July 2012

We stayed here with our kids (6 and 9 yo) and completely loved the hotel. Novotel seems to be business oriented but is very family-friendly as well. The hotel is brand new and very modern. Very well located, close to the medieval centre walls. We got a family room, which was large by french standards. Beds were very comfortable. Kids loved the switchable glass that separated shower area from the room, because when activated, it changed from transparent to opaque, providing complete privacy. The lobby was huge, and there was a kids corner with Xbox and other activities. The swimming pool was nice, but the gate was a little complicated. There is a very complete and varied breakfast buffet, with hot beverages machines like expresso and cappuccino.The restaurant was very good. The lobby is huge and very well scented, and the staff was very friendly and helpful.

  • Stayed June 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AlienaSotam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DIR_ADJOINTE, Propriétaire at Novotel Avignon Centre, responded to this review, 21 June 2016
Thank you for sharing your feelings after your stay with us,
We have improved since your stay.
Do not hesitate to stay back with us in July to enjoy the Avignon Theater Festival and our Parties-evenings organized in the hotel (tapas, bar à champagne and rosé)
Or to relax in our NOVASPA with massage and discover relaxation area (Hamman, sauna and Jacuzzi tub)
Our teams will be happy to make your stay a much better experience
best regards
Catherine Panatton
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Crawley
Level Contributor
56 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 bubbles Reviewed 17 July 2012 via mobile

We stayed as a mature couple in an executive room at the Novotel Avignon Centre for 7 nights from 7th July 2012. The hotel was conveniently situated a short distance from the railway station where the direct Eurostar service arrives. Reception was quick and pleasant and the room was comfortable and well serviced. There is no drawer storage in the rooms but we managed to find a home for all that we had brought with us. The slippers and dressing gowns were appreciated but the Nespreso machine didn't get a lot of use as the only cups provided were paper. The safe was big enough to take all our gadgets etc.
The breakfast was not a good advertisement for the hotel kitchen with the hot selection left too long in the warming trays. The remainder of the choice was rather limited for the €15 per head charged and the staffing was erratic with a number of apparently untrained individuals who seemed unable to take initiatives. There was rather erratic monitoring of who took breakfast although the systems were occasionally in operation.
The pool is rather small and without any obvious means of entry and exit so our swimming costumes remained unused.
We were happy with the air conditioning as the outside temperature was 30 degrees plus.
On balance it is a comfortable hotel but rather expensive for the size of the rooms.

Stayed July 2012, travelled as a couple
Helpful?
Thank BrantPG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DIR_ADJOINTE, Gérant at Novotel Avignon Centre, responded to this review, 21 June 2016
Thank you for sharing your feelings after your stay with us,
We have improved since your stay.
Do not hesitate to stay back with us in July to enjoy the Avignon Theater Festival and our Parties-evenings organized in the hotel (tapas, bar à champagne and rosé)
Or to relax in our NOVASPA with massage and discover relaxation area (Hamman, sauna and Jacuzzi tub)
Our teams will be happy to make your stay a much better experience
best regards
Catherine Panatton
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pewaukee, Wisconsin
Level Contributor
78 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 bubbles Reviewed 11 July 2012

From a price perspective and also location, we were very happy that we selected this property. We did have an issue with the air conditioning (wasn't working in our standard room) and they moved us immediately to a spacious suite. It was rather odd that the balconies didn't have any furniture however and the room itself, although spacious, was almost "sparse" in the furnishings. However, the coffee maker was wonderful, the staff friendly and it was within walking distance of the major restaurant/shopping area. Parking was also very convenient and easy.

  • Stayed June 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SueB33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DIR_ADJOINTE, Propriétaire at Novotel Avignon Centre, responded to this review, 21 June 2016
Thank you for sharing your feelings after your stay with us,
We have improved since your stay.
Do not hesitate to stay back with us in July to enjoy the Avignon Theater Festival and our Parties-evenings organized in the hotel (tapas, bar à champagne and rosé)
Or to relax in our NOVASPA with massage and discover relaxation area (Hamman, sauna and Jacuzzi tub)
Our teams will be happy to make your stay a much better experience
best regards
Catherine Panatton
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fort Collins, Colorado
Level Contributor
95 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 bubbles Reviewed 9 July 2012

The property is in a nice location and close to the train station. The room was stylish, modern, larger size, and had nice amenities except the carpet was extremely dirty, which made the whole room feel dirty. The bedding is white with crisp linens. At 4:00 am there was a leak in the air conditioning unit which made water from the ceiling come pouring down onto the floor. When I called the front desk, they informed me that there was nothing they could do so we put a bucket under the leak. There are complimentary beverages in the mini-fridge, which was a nice addition. My husband ordered room service and the food was delivered promptly. Would I stay there again? I might look for an alternative.

  • Stayed July 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mollydaisy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DIR_ADJOINTE, Propriétaire at Novotel Avignon Centre, responded to this review, 21 June 2016
Thank you for sharing your feelings after your stay with us,
We have improved since your stay.
Do not hesitate to stay back with us in July to enjoy the Avignon Theater Festival and our Parties-evenings organized in the hotel (tapas, bar à champagne and rosé)
Or to relax in our NOVASPA with massage and discover relaxation area (Hamman, sauna and Jacuzzi tub)
Our teams will be happy to make your stay a much better experience
best regards
Catherine Panatton
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dublin, Ireland
Level Contributor
27 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
5 of 5 bubbles Reviewed 6 July 2012

We stayed in the hotel with our daughter in June. The choice was based on being very close to the centre of the town (so we could park the car and walk everywhere), the hotel had a swimming pool and the bedroom was clean with new hopefully firm beds.

This hotel met all those expectations. I am still impressed by the consistency in hotel standards across the Novotel group, having stayed in other properties in the past.

The sound proofing on the windows is excellant, the staff friendly and helpful. The bathrooms are fun with the glass that can switch between clear and opaque - when clear it really makes the room appear more spacious. In saying that the room is spacious and well design to maximise that space.

I think someone commented before the only oversight appears to be that there is no easy way in or out of the pool ( ie steps or a ladder). The hotel needs to fix this immediately, as I consider it a health and safety issue - to have to try to pull myself out of a deep enough pool, with sheer sides and flat surround - not graceful and not definately safe - or maybe they are sending a message - only the young and fit may swim! This needs to be fixed by the simple insertion of a ladder before an accident happens to someone.

  • Stayed June 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Grainnew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DIR_ADJOINTE, Propriétaire at Novotel Avignon Centre, responded to this review, 21 June 2016
Thank you for sharing your feelings after your stay with us,
We have improved since your stay.
Do not hesitate to stay back with us in July to enjoy the Avignon Theater Festival and our Parties-evenings organized in the hotel (tapas, bar à champagne and rosé)
Or to relax in our NOVASPA with massage and discover relaxation area (Hamman, sauna and Jacuzzi tub)
Our teams will be happy to make your stay a much better experience
best regards
Catherine Panatton
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Novotel Avignon Centre

Property: Novotel Avignon Centre
Address: 20 boulevard Saint Roch, 84000, Avignon, France
Phone Number:
Region: France > Provence-Alpes-Cote d'Azur > Vaucluse > Avignon
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 69 Hotels in Avignon
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Novotel Avignon Centre 4*
Number of rooms: 130
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