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“Nice stay” 4 of 5 bubbles
Review of Novotel Avignon Centre

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Novotel Avignon Centre
Ranked #5 of 69 Hotels in Avignon
Certificate of Excellence
Singapore
Level Contributor
28 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
“Nice stay”
4 of 5 bubbles Reviewed 30 June 2014

Great family room with king bed, single bed and a pullout bed. The problem is the toilet got no lock. We requested for extra pillow...after half an hr reception call us to go counter n collect...waited 15min...at the end they told us they will sent the pillow to our room. Cannot understand why so difficult to get us a pillow.

  • Stayed May 2014
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Pen002
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Catherine-DELLECI, Directrice at Novotel Avignon Centre, responded to this review, 4 July 2014
Thank you and see you soon in Novotel Avignon Centre
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,235 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (80)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Taipei, Taiwan
Level Contributor
39 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 bubbles Reviewed 21 June 2014 via mobile

Good location, nice pool (although it was very cold and we were there in June!). Staff was friendly enough, although not overly helpful. Room was basic; clean. There was an "opaque-to-clear" button for the glass separating the bathroom and bedroom which my kids loved. I really hate when hotels do not have conditioner, though. For $250-$300/night, I feel like it's not too much to ask. We only ate a ham and cheese sandwich there in terms of food - it was just ok. (There are awesome bakeries just a few blocks away in town.). Overall, fine. Suited our needs.

Stayed June 2014, travelled with family
Helpful?
1 Thank nessjoy4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Catherine-DELLECI, Directrice at Novotel Avignon Centre, responded to this review, 26 July 2014
Dear Nessjoy
What a pity you could not taste the food of the restaurant which proposes a Menu and some different dishes every day. i am happy you appreciated the hotel and the pool of the Novotel Avignon Centre. Best regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 bubbles Reviewed 10 June 2014

Get real, pay nearly $300 a night and the internet is as bad as a dial up. But for €2-3 an hour they offer a faster service. Really!
Do they need the couple dollars that bad, after all paying a rate like they charge per night, then this gimmick! How rude and unprofessional.
In today's time does it really cost a person that much to give away a high speed connection.
Don't get my rating wrong, this is a great place, great beds, rooms all that, But then the insult.
Thanks Novotel, for making me pay €5 to get a good enough connection to write this and plan the rest of my trip, which won't be to one of your hotels
You bandits!

  • Stayed June 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank Goldndragon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Catherine-DELLECI, Directrice at Novotel Avignon Centre, responded to this review, 12 June 2014
Dear Sir I apologize to you for these problems of access to Internet. The free access WiFi is generally sufficient . The paying option is useful for heavy downloads.
In spite of this dysfunction I hope to see again you in Avignon
Best regards
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Melbourne, Australia
Level Contributor
40 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 bubbles Reviewed 10 June 2014 via mobile

Hotel room was awesome, decent size, clean and very modern with a pool. Fridge, safe, TV (with English channels) and inputs for your laptop or other portable media devices. Free Wifi was available but was only useable mid week, over the weekend it was far too saturated to load a basic web page... Or trip advisor

Location is great, right outside the wall( very short walk into Avignon centre), only 3 or 4 minutes from train station and parking (for only 10 euro a day, which is cheap for the area)

The restaurant however struggled to get a vegetarian dish with no cheese (due to allergies) even after we ordered it in English and Italian. Both meals (vegetarian and regular) came with cheese and were like very poor cafe food that has been sitting in shop window all day under a heat lamp. Both were bland, no taste, average serving size but were lukewarm at best. The entree I had was about the same quality with frozen prawns. Prices were expensive considering the quality, but they did have very nice presentation. Assume room service was similar quality...be aware.

Breakfast was descent but the coffee was terrible. There are 2 times for breakfast, 1 for weekends and 1 for weekdays. Remember to check this as we were told a single time for our 5 night stay and I turn missed a breakfast on the weekday sitting.

Stayed June 2014, travelled as a couple
Helpful?
1 Thank Zekzor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Catherine-DELLECI, Directrice at Novotel Avignon Centre, responded to this review, 12 June 2014
I apologize for these inconveniences. The Restaurant team has been informed about your disappointment concerning your meal. We considered your remarks and I guarantee you to improve for your satisfaction during your next stay.
Best regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hong Kong
Level Contributor
55 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 bubbles Reviewed 9 June 2014

We stayed here for 3 more nights at this hotel after the Viking cruise. Excellent location, just a road to cross when you visit the Avignon old town, & also about 5 min walk to the Avignon train station (not the TGV Avignon). There are 2 other hotels nearby the train station, namely Ibis and the Grand Hotel Avignon, I have visited them but Novotel seems be the best among them. Just want to mention that the Grand Hotel looked really old, thankful that I chose Novotel. My room in Novotel is of good size, good bed, clean & tidy, very satisfied. Reception service is not truly helpful, but that's OK for me, maybe they are under-manpower.
People asked me whether to stay within the walled city or just outside the gate, for me, I choose to stay just outside the walled city, less busy, & also Novotel's price is reasonable, overall good value for money.

Room Tip: We booked a total of 4 rooms, all facing different direction, doesn't make any difference for us...
See more room tips
  • Stayed June 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Edmondliuhk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Catherine-DELLECI, Directrice at Novotel Avignon Centre, responded to this review, 11 June 2014
Dear Sir
Thank you very much for these comments and I hope to meet you during your next stay in the Novotel !
Best regards
Catherine Delleci
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Geneva, Switzerland
Level Contributor
25 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed 29 May 2014

We stopped and spent a night at this hotel during our one week vacation in Provence. The hotel is in impeccable condition. It's is relatively new (~3 years) and everything including the rooms, spa, restaurant are top notch. I was traveling with a friend and my 1 and a half year old daughter so we opted for a suite, which is very handy and comfortable if you want to be together with friends or family w/o necessarily sharing the bed, especially as it separates in 2 distinctive areas for the night each with separate toilets. I tried the spa and the service was professional and great as well. Food at the restaurant was very good and the personnel was very attentionate towards my daughter bringing her toys to keep her entertained during the meal. The hotel is 15 minutes of walking from the main tourist attractions of Avignon (Palais des papes and The bridge) and you can also easily find restaurants and bars at walking distance. If I will return to Avignon in the future for sure will come back to this Novotel.

  • Stayed May 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Val_travel_addict
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Catherine-DELLECI, Directrice at Novotel Avignon Centre, responded to this review, 26 July 2014
Dear customer
Thank you for these commentaries about the comfort of the suite, the helpful staff and the quality of the restaurant; I hope to see you soon in Novotel Avignon Centre. Best regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Novotel Avignon Centre

Property: Novotel Avignon Centre
Address: 20 boulevard Saint Roch, 84000, Avignon, France
Phone Number:
Region: France > Provence > Vaucluse > Avignon
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 69 Hotels in Avignon
Price Range (Based on Average Rates): £
Hotel Class:4 star — Novotel Avignon Centre 4*
Number of rooms: 130
Reservation Options:
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