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Avignon Grand Hotel
Ranked #17 of 69 Hotels in Avignon
Certificate of Excellence
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792 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (112)
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Paris, France
Level 4 Contributor
30 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 10 June 2013

We were given an upgrade room (sounds like a familiar story) and thought wow that's good having previously seen the extra price tag for the duplex room with spiral staircase. Accommodation: upstairs - 1x Double bedroom with wardrobe and TV, 1x twin bedroom with no space to hang clothes &no TV, balcony off each bedroom although only ONE chair and a table to share between the two balconies (very odd), bathroom with WC, Basin and shower over bath. Downstairs - large lounge diner area with daybed pull out sofa, 2nd bathroom with WC, Shower Cubicle & Hand Basin. The spiral staircase is falling off the wall and very flimsy. No kettle or courtesy tray - supposed to be 4star!!! There is a mini bar with 50cl mineral water at 4euro - but you only find out the price if you ask - they claim info in book but it is not!! Roof top pool a plunge pool but nice to sit up there.
The whole place could do with an upgrade in decor as it is now very shabby, especially in corridors. There were just two of us and really the big space seems nice but I would rather have a fresh clean room with basic mod cons (i.e. kettle). Staff ok.
Great location especially if like us you arrive by train, albeit the TGV and not the train into Avignon Gare Central, however, only 1euro fare each from the TGV station using the shuttle bus.
Avignon appears to have social problems - lots of drunks & vagrants hanging around. Had the misfortune to experience one such fellow using a shop doorway to defecate in at about 8pm this evening - not pleasant!

  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank Gina L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester
Level 4 Contributor
33 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 9 June 2013

At this hotel, the interior of the entrance is smart. The rooms in general are large - we had two double beds, a separate lounge area, a bathroom and a balcony all at a good rate. The worst I could say is that the decor could be updated but given the space, I can't complain.
The room pool is more of a plunge pool but has wooded slatted sun-beds surrounding it and does catch the sun.
Cleaning wise it was good but occurred really late every date, possibly because the hotel was well used by coach loads of all nationalities. Check that the hotel leaves enough bars of soap in your bathroom to use until the following day's cleaning!
The breakfast room has a low ceiling and they are missing a trick in not using the garden area - it's souless and the range is standard with nothing outstanding, especially after a large coach party have left the building. Staff were efficient but lacked personality. When the soundtrack to the most recent 'Bond' movie piped through the speakers at breakfast it felt like the oddest contrast.
There's a convenient bus stop which goes to the TGV every 20 minutes behind the city walls about 2 minutes from the hotel.

  • Stayed May 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank RainInManchester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles, California
Level 4 Contributor
37 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 7 June 2013

The hotel is located within walking distance, with rolling luggage, of the rail station, the TGV bullet station is a 10 euro taxi away. Just outside the old city walls it is an easy walk anywhere within. The rooms are clean and spacious and the desk staff helpful and responsive. The bath had a tub and shower and there was a little sitting room, all very nice.

When we checked in they upgraded us to a two floor spiral stair suite, as other reviews have noted, that is quite impractical. When we tried to call the front desk from this room the phone didn't work, again as others have noted. HINT: do not accept the upgrade without viewing it first.

The other things that kept a star or two out were: the in room safe sits on a shelf unattached to the wall, you can simply carry it away (talk about a false sense of security); it was cold, rainy and very windy during our early June visit, unusual or the new global weather, anyway we stayed in one night and ordered room service, which arrived promptly and was good, the service tray we left in the sitting room and the cleaning staff moved it to the hallway where it stayed for twenty four hours until we asked the front desk to move it.

A good value, in a very good location, just a little quirky.

Room Tip: The rail station is behind the building and there is some noise, however, the best rooms face the in...
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  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank StudioCityBassPlayer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Turin, Italy
Level 6 Contributor
111 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 6 June 2013

This hotel situated next to the railway station and just outside the city walls, is within easy reach of the centre and the Popes' Palace. The hotel is quiet, very large rooms, pratically each one an appartment with two double beds, sitting room, separate bathroom shower and bath, toilet etc. Larghe reception area, lounge and bar. Buffet breakfast with large choice.

  • Stayed May 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PamelaAnn44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarasota, Florida
Level 5 Contributor
76 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 24 May 2013

Upon entering the hotel, it appears spacious and very nice.
The room was amazing as it included a full living area with dining room table, couch and 2 chairs and bathroom/shower.
Spiral staircase leading upstairs to a nice bedroom and very nice bathroom.
The staff were not especially friendly or warm. Everyone was "busy" and didn't have any eye contact or welcome when entering the hotel. Our phone was broken upon entering and when reported we were told they would fix. At the time of our checkout 4 days later, phone was still broken and no one even cared. We ordered coffee one morning for room service and it was delivered to the wrong room and without a phone to call the desk, it made it frustrating in the early morning!
Location of the hotel is a 5 minute walk from the train station, which is convenient.

Room Tip: Near Avignon Train Centre which is very helpful for day trips. Nice Irish Pub in the train station...
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  • Stayed May 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SRQao
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chorley, United Kingdom
Level 6 Contributor
118 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 241 helpful votes
Reviewed 16 May 2013

The Grand, despite its name, describes itself as an "Apartment Hotel". Certainly the first room we were shown was a two storey suite with a spiral staircase from the living room up to the bedrooms though oddly the bathroom was downstairs which would have meant a treacherous journey in the middle of the night when only half awake.
We decided that, as we are both elderly and disabled, the room was not what we required so there was no probem switching us to a pleasant suite with a sitting room, a bedroom with a comforable bed and a spacious bathroom all on one floor, We had a good view from our rooms of the walls of the city.
The drawbacks to the Hotel were very few toiletries in the bathroom, no bottled water available so we had to buy it from the Hotel bar, and the fact that the Hotel only provided breakfast so however weary we might be with sightseeing we had to go out for an evening meal. The breakfast waas adequate but not in any way special.
it is a sister Hotel of Cloitre Saint Louis which is inside the city walls and has an excellent restaurant which provides lunch and dinner as well as breakfasts so my choice on any further visit to this lovely city would be to stay at the Cloitre.

Room Tip: The double glazing is good so choose a room with a view of the city walls
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  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Robert-J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Avignon Grand Hotel

Property: Avignon Grand Hotel
Address: 34 Boulevard Saint Roch, 84000, Avignon, France
Region: France > Provence-Alpes-Cote d'Azur > Vaucluse > Avignon
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #17 of 69 Hotels in Avignon
Price Range (Based on Average Rates): £
Hotel Class:4 star — Avignon Grand Hotel 4*
Number of rooms: 124
Official Description (provided by the hotel):
At the foot of the Avignon remparts, the Avignon Grand Hotel provides 124 rooms and suites spacious of 40 m² and more with terrace or balcony. The hotel is also equipped with a relaxation area with a swimming-pool. It is perfectly located on the heart of the historic centre of the city and adapted for relaxing or working stay. It provides modern and traditional wide confortable spaces. You only have to get over the remaprts to reach the Cloitre Saint-Louis restaurant which is unique and full of history. All over the year, the restaurant offers you a sophisticated and light cooking. ... more   less 
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