I stayed in this hotel for a couple of nights during the festival, and it was comfortable. The beds were good, the room was fresh looking, reasonably sized and we had a safe. The air con, importantly, was super-efficient. Our meal in the hotel restaurant was pleasant.
However, it was disappointing that such a busy hotel, which was by no means cheap, had a rather penny-pinching approach - though we had a kettle and drink-making facilities in the room, the supplies were not automatically topped up, we had to ask, and though there was a bottle of mineral water in our room on arrival, on the second night none was provided. I asked the Hotel Reception for a fresh bottle, thinking it was an oversight, and at first the Receptionist said that she would see to this for us. When we returned in the evening and still no bottle of water in the room, I asked again at Reception, and was told that the bottle I had found on arrival was a: "courtesy gift", and that I wasn't entitled to a fresh bottle daily. However, rather than have me complain again, I expect, the Receptionist went and got me some more water. Another silly thing, we had to ask for ceramic mugs from the restaurant - the vessels provided by the hotel for tea and coffee making were thin plastic glasses, the sort you generally get in a hotel bathroom for mouth rinsing. Had we been so foolish as to try and make a cup of tea in one of those, it would have immediately melted and tea would have gone everywhere. When we arrived, an English couple were already complaining to Reception about this, and when we got to our room we found that the problem was universal in this hotel. Incomprehensible, really.
The location of the hotel is ideal if you are using the TGV station, but a bit of a mission to get into the old city, the bus comes along about every 15 - 20 minutes and lurches all round some housing estates on the outskirts of the city in the morning. It does stop at a trading estate with a huge Carrefour, if this is of interest. However, in the evening, the return bus we caught outside the post office was very speedy, and took a faster route. This was only available after 700pm. In the Festival, accommodation is at a premium, and you may not have much choice as to where you stay. At other times, unless you particularly want easy access to the TGV station, you could probably do a bit better for the money.
- Official Description (provided by the hotel):
- Our 3* hotel, ideally located at the heart of the Provence, just 5mn away from the city centre, the City of the Popes and 500m from Avignon TGV station. The 100 large and comfortable rooms accommodate up to 2 adults and 2 children. All rooms have been refurbished and equipped with flat tv screens and offer a complimentary tea and coffee set! The hotel has been all renovated in 2010; free wifi access – free closed car park - ... more less
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- Also Known As:
- Kyriad Avignon Courtine Gare Tgv Hotel Avignon
- Avignon Holiday Inn Express
- Holiday Inn Avignon