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“Excellent Location, nice cosy clean rooms”

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Kyriad Avignon - Palais Des Papes
Ranked #7 of 69 Hotels in Avignon
Certificate of Excellence
Reviewed 3 July 2014

we stayed there for 4 days travelling for a wedding. WHen we arrived we were given a tiny loft with a tiny window and no view so we complained and they moved as immediately to a really nice rooms on the 5th floor, full of windows having the mazing view of Place d'Horloge.

In general, it's a nice and clean hotel. The location couldn't be better. Everything is 1 minute walking distance!.

Breakfast was ok; nothing special; you can find all these stuff in a boulangerie with less money and they don't refill when they're running out of croissants.

I would recommend this property and I would personally stayed there again if I travelled to Avignon.

Room Tip: ask for a room with a view to the square Place d'Horloge. Rooms on the upper floors are quieter
  • Stayed: June 2014, travelled as a couple
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Thank al_advisor82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hôtel Kyriad A, Directeur général at Kyriad Avignon - Palais Des Papes, responded to this reviewResponded 5 July 2014

Dear Customer, the Hotel Kyriad Avignon Palais des Papes staff and myself want to thank you for the time you spent writing your opinion. We are glad you had a good stay and we will take into account your remarks. We hope to see you again in Avignon.
Sincerely,

Laurent D., Manager

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Reviews (501)
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111 - 117 of 501 reviews

Reviewed 25 June 2014

This hotel is in an excellent location. The room we had was large enough for our needs and certainly larger than 3 star hotels in Paris. The bathroom was quite large although the bath and toilet were stuck in the corners with lots of empty space in between. I suspect there once had been a bidet in the empty space. Although our room (room 11) was on the first floor overlooking the very busy place de l'horloge, we had no problem with noise from outside. We didn't take breakfast in the hotel, preferring to eat outside in the cafe next door. The staff were friendly and helpful.

On the negative side, the air conditioning could have been better. The free hotel wi-fi was pretty much unusable in our room. We managed to use the free wi-fi from the cafe next door which had a much stronger signal. There was an intermittent low frequency noise, more noticeable in the night. I think we were next door to the plant room where the aircon equipment was. There was a leak from the toilet cistern and evidently had been there for some time judging from the black stains underneath. The cleaning staff knew about this as they always put the toilet brush holder underneath to catch the drips.

All those negative points are quite minor and they didn't really spoil our stay but our most serious issue was the room cleaning. If we were out all day it wouldn't matter when the room was cleaned but when staying within Avignon itself, we would come back to our room after 2pm to find it hadn't been made up. Worse was on a very hot Sunday when we had been out quite early and came back at 4pm looking forward to a shower and change of clothes, only to find they hadn't even started cleaning the room. We finally got into our room at 5pm which was totally unacceptable and is the reason we would not return to this hotel.

  • Stayed: June 2014, travelled as a couple
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1  Thank vendee33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hôtel Kyriad A, Directeur général at Kyriad Avignon - Palais Des Papes, responded to this reviewResponded 26 June 2014

Dear Customer
Thank you for taking some of your time to give your opinion about Hotel Kyriad Avignon Palais des Papes. We are sorry that you had to wait for your room to be cleaned in the afternoon. We try our best to manage our staff to satisfy our clients but sometimes we run late in our schedule. The room you stayed in has a large bathroom so a wheelchair can spin in it.
We still hope that if you come back in Avignon you'll stay at Hotel Kyriad Avignon Palais des Papes so we can do better next time.

Sincerely

Laurent D., Manager

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Reviewed 5 June 2014

Very good price/value! We got rooms on the 4th floor which have been newly renovated. Even if the rooms are not so big, they very nice and clean. Some of them have small windows viewing the lovely place below. Very kind and helpful personnel.

  • Stayed: May 2014, travelled on business
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2  Thank Olilu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hôtel Kyriad A, Responsable réception at Kyriad Avignon - Palais Des Papes, responded to this reviewResponded 6 June 2014

Bonjour,

thank you very much for your review, it helps us getting better and better.
We are very happy that you enjoyed your stay with us and hope to welcome you another time !

Best regards,

Marion V.

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Reviewed 4 May 2014

Extremely central at great value in the heart of Avignon Many restauants nearby
Staff, especially the lady receptionist, all very helpful. Hotel very clean and good breakfast available. Handy to major tourist attractionsand the little train of Avignon

  • Stayed: April 2014, travelled as a couple
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Thank Neveragain912
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hôtel Kyriad A, Directeur général at Kyriad Avignon - Palais Des Papes, responded to this reviewResponded 6 June 2014

Thank you for your opinion which help us improve us. We hope we can see you soon.

Sincerely,

Laurent D Manager

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Reviewed 28 April 2014

What a bargain! The location is as central as can be, on the Place de l' Horloge, at the very center of Avignon. Papal palace, Hotel de Ville (City Hall) and Theater are right next to you. We asked for a two-twins room facing the square, we got one on the 3rd floor. No problem with noise, we couldn't hear anything inside. The room was surprisingly spacious for a 2*, and on the desk there were tea/coffee making facilities. It was clean and the beds were comfortable. The decor is impersonal, reminded me of the bestwestern hotels, but everything was in working order. The bathroom is a bit small and the counter space is limited. But I have had similar bathrooms in 3* hotels too. The breakfast was nothing special, with a decent selection. No hot food station, but I did not expect that. Only negatives: the towels were rough and there was rust around the drain in the -otherwise sparkling- bathtub. Very very decent hotel; I would certainly return!

Room Tip: I would insist on getting a room facing la Place de l' Horloge.
  • Stayed: April 2014, travelled with friends
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Thank AthensSoloist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hôtel Kyriad A, Directeur général at Kyriad Avignon - Palais Des Papes, responded to this reviewResponded 6 June 2014

I am sorry if I am a little late to thank you for your opinion. It is important for my team to know that you enjoyed your stay and we will do our best to improve our rooms and services. We hope to see you soon.

Sincerely,

Laurent D Manager

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Reviewed 12 January 2014

Situated in the very heart of Avignon, this hotel is a perfect option. The room we had was on the fifth floor, overlooking the Square Horloge, wich gave us a splendid vue. A.o to the Theater and the Townhall, both pretty buildings. The room was nicely decorated and the bathroom modern and big. Even had a bathtub.
Staff helpfull and friendly.
The breakfast-room however was a little worn down. Breakfast nothing much, but at a price of 8 euro, it was quite okay.

  • Stayed: January 2014, travelled as a couple
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3  Thank Susanne H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hôtel Kyriad A, Public Relations Manager at Kyriad Avignon - Palais Des Papes, responded to this reviewResponded 14 January 2014

Dear client,

thank you very much for taking the time to write a review about your stay in the hotel. Our clients reviews are very important to us, that is how we can keep improving ourselves. We are very glad that you had a nice stay with us and look forward to welcoming you again.

Best regards,

Marion V.

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Reviewed 10 January 2014

A hotel more centrally in Avignon will be difficult to find! You are at Place d'Horloge with the Opera House and The City Hall and a stone throw from The old Pope Palace.
Our room had an adequate size (room 54 on 5th floor) and we had an excellent view to the Square. Fine air condition, well functioning bathroom, and wifi free of charge (functioning).
At the Price it is absolutely a good choice.

Disadvantages: Coming by car you have to park in some distance. Choose the P Palais Des Papes (Price 11 eur/day) which is the closest
Breakfast room a little uncharming, but selection for 8 eur quite ok.

Room Tip: Get a room as high up as possible (4th or 5th floor) with view to the Place d'Horloge. Eg room 5...
  • Stayed: January 2014, travelled as a couple
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1  Thank Lynge T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hôtel Kyriad A, Front Office Manager at Kyriad Avignon - Palais Des Papes, responded to this reviewResponded 14 January 2014

Bonjour,

thank you very much for leaving a review. To satisfy our clients is our high priority, the reviews we can get help us offering a better service.
Looking forward to welcome you again,

Best regards,

Marion V.

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Additional Information about Kyriad Avignon - Palais Des Papes

Address: 26 Place de l Horloge, 84000, Avignon, France
Phone Number:
Region: France > Provence-Alpes-Cote d'Azur > Vaucluse > Avignon
Amenities:
Beverage Selection Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
Ranked #7 of 69 Hotels in Avignon
Price Range: £42 - £109 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Kyriad Avignon - Palais Des Papes 3*
Number of rooms: 38
Official Description (provided by the hotel):
Ideally situated in the heart of the city, right on the square de l'Horloge and in front of the Opera, just a stone's throw from the Popes'Palace, the Kyriad Avignon Centre Palais des Papes is looking forward to welcoming you. ... more   less 
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Also Known As:
Kyriad Avignon Centre Palais Des Papes Hotel Avignon

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