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“Rude!”
Review of Hotel Alizea

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Hotel Alizea
Ranked #66 of 69 Hotels in Avignon
Kuala Lumpur, Malaysia
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Rude!”
Reviewed 17 May 2011

We booked this hotel for 3 nights but informed the hotel to omit the first night due to changes of our travel plan. We informed the hotel way upfront - more than 2 months before our arrival. To our dismay, our credit card was charged for the 1st night although we already informed the hotel to cancel it. We tried to sort this our with the reception but this tall huge guy was very rude and did not allow us to even sit / use his lobby to sort out our problem. We were made to pay cash at a higher rate if we want to remain staying at the hotel, which we understand of the fluctuations and we do not mind paying. However, his tone and manner was rather RUDE and shame on him as a French! After all, we missed a full day tour the following day just because we need to sort this out with his brother who is in charge of all matters regarding online bookings and he was only available the next day to sort our problems.

Room condition was terrible. There is musky smell when we entered the room and bed was rather uncomfortable.

THIS HOTEL DEFINITELY A NO NO FOR ME!

  • Stayed April 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Avatar1289
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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89 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (5)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 April 2011

Perfect location-just opposite the tourists office in town, and easy access to any spot or shop, but the building and decoration is really old. The room is a bit moldy smell and dark. The only good thing is 24 hour free wifi....but i don't think the room is worth of nearly 50 euros per night!

  • Stayed April 2011, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank khsun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dublin, Ireland
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 January 2011

A disgraceful kip, dirty, smelly. There was a decomposing pigeon outside the window and blocked up toilets. Pure awful

  • Stayed July 2010
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DanielF1979
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Avignon hotels

Denver, Colorado
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 17 October 2010

This hotel is in a great location and the desk clerks are all very nice, but that ends all of the positives of the hotel. The rooms (or at least the one we stayed in) are deplorable for the price. The floors were dirty, the light over the bed had a short that made it go in and out. The TV was a 13" tv mounted on the ceiling 10 feet away. The bathroom had mold in the shower and filthy grout on the floors. There was no shower curtain, and nothing to hold the shower head up - you had to hold it while showering and getting water all over the floor. After staying there for 2 days we moved to a similarly priced hotel down the block, also a 2 star hotel, that had much more satisfying conditions.

  • Stayed October 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank sstutler760
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nottingham, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 13 September 2010

We stayed at this hotel for 3 nights. It was in great a location but was really bad value for money. The room was filthy, smelt of sewage and one night a cockroach appear from under the bed. The hotel is off the main street in avignon, which was great to get to the train station quickly but this also meant it was above lots of bars.. which played very loud music late into the night! not good. One last thing.. they made you leave your room key at the front desk and every time we came back to the hotel the guy had left the front door open and he was sat watching tv in the back room so we never felt safe leaving anything in our rooms. rediculously over priced and we had a bad time there. I hope they sort it out because it has the potential to be a good hostel.

  • Stayed September 2010, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jfc20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
melbourne
Level Contributor
55 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed 6 July 2010

previous reviews and vendor descriptions in this case were no indication of the true nature of this hotel - which is very much at the cheap and cheerful, backpacker end of the market, rather than suiting hotel-staying holiday makers

overall - value was ok but not great given the very basic level of accommodation - room was unfortunately dusty and shower fittings non-existent which account for my low cleanliness review - laughably uncomfortable beds - need ti wait (and wait) to be buzzed in at night by a grumpy desk clerk

ultimately - we laughed and chalked it up to the universe - and thanked our lucky stars we had only booked for one night

this property should be properly marketed and described and it would then be well-received and reviewed as there would be no surprises or unmet expectations

  • Stayed June 2010, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank shaztic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cape Town Central, South Africa
Level Contributor
509 reviews
116 hotel reviews
common_n_hotel_reviews_1bd8 575 helpful votes
Reviewed 18 February 2010

What can you expect for this price in the center of Avignon? You get a bed with clean sheets in an above-average sized room with space to pile your luggage. There is an elevator so you don't have to schlepp up too many stairs (there are stairs at the front door though) like you do have to do in many similarly priced hotels. If you are lucky enough to get a front-facing room you will have a nice view through trees of one of the main streets into town which can be noisy at night. You are within easy walking distance of the main train station (which is not the TGV station), the historical areas and numerous restaurants.
The staff were fine, but we didn't see much of them. We had unusually warm weather for mid-February so the heating was unnecessary. There was no sign of airconditioning so I wouldn't like to try and sleep here in a summer heatwave.
You do not get parking (the closest parking garage is next to the train station which is quite a way to drag your luggage) or much cleanliness or any luxury.
The breakfast area is dark and unwelcoming. We tried their breakfast one day; it was reasonable but nothing special. The following days we went out to nearby bakeries or restaurants and did much better for the same price.

  • Stayed February 2007, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BadgerCT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Alizea

Property: Hotel Alizea
Address: 38 cours Jean Jaures, 84000, Avignon, France
Region: France > Provence-Alpes-Cote d'Azur > Vaucluse > Avignon
Amenities:
Room Service
Hotel Style:
Ranked #66 of 69 Hotels in Avignon
Price Range (Based on Average Rates): £
Hotel Class:2 star — Hotel Alizea 2*
Number of rooms: 20
Reservation Options:
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Also Known As:
Alizea Hotel Avignon

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