We have booked this hotel on Booking.com, for 10 nights stay. The hotel description indicated that it was a newly renovated property, with reasonable rates. We booked a Standard Double room, with the following confirmed description: "Located in an annex, this South facing room offers flat screen TV, free WiFi and private bathroom." The property and room pictures posted on the web site looked very nice.
The surprise came upon our check-in. We were given a rather dated efficiency unit, with a pullout sofa bed, in the un-renovated building of the "annex". By the way, there was also a closed up kitchen wall-unit, which, we were told, we could use for an additional $8 Euros per day. We protested, showing our confirmation, which said nothing of the sort of unit they gave us. Unfortunately, they didn't accept our complaints and stood firm by their position. We ended up paying an extra $29 Euros per night for a unit in the newly renovated building.
Overall, the hotel is well located as a hub for touring the area by car. It's about 10 minutes drive from the center of Antibes. The property has nice grounds and 3 pools with a beautiful view of the bay of Nice and surrounding mountain ranges. Parking is plenty and free. Their buffet breakfast at $18 Euros per person is, in our opinion, overpriced.
Regrettably, the attitude off the hotel staff re-confirmed the generally unfavorable reputation of French "hospitality", which is anything but. We have experienced similar, uncaring, almost arrogant attitudes at many other places during our trip. Somehow they don't seem to realize that tourism, hospitality and customer service is what gives them the business and their jobs. Pity.
- Official Description (provided by the hotel):
- GENTLENESS, CALM and SERENITY It is this spirit that we have refurbished. The opening of the front at the entrance of the building gives a visual breakthrough overlooking the Baie des nges, creating total unity between the building and the outstanding site. Simple materials, mineral-rich soil, green walls, clear and gentle colours... give back the building all of its splendour. The welcoming you receive, comfort, service, more than simple words, they are the rules followed without exception at Hotel Baie des Anges **** Thalazur Antibes Thalassotherapy & Spa. ... more less
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- Also Known As:
- Baie Des Anges Spa
- Baie Des Anges Antibes