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La Reserve de Beaulieu Hotel & Spa
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Reviews (408)
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All reviewsla reservepool areaclub sandwichsouth of francegrand hotelspecial occasionworth every pennycap ferratdes roisworth the costbeautiful roomold schoolsweetbreadspool servicepoolside restaurantbeginning of octoberbose sound
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130 - 135 of 408 reviews
Reviewed 3 September 2013

We stayed here in July and it was a mixed experience. Property is in a terrific location and is well maintained.

Pros:

Our room had a terrace with direct views of the sea and the courtyard, which we LOVED!! We enjoyed our vista everyday - different yachts floating in and out, people paddle boarding/kayaking, sun setting. Every evening we would sit on our terrace listening to the lovely live music (hotel employs a violinist and keyboardist) - we had a private live concert every night.

The pool has many chairs and the attendant we had, Michael, was attentive, friendly and booked our jet-ski excursion where we toured Eze and Monaco. One of the most memorable moments of our stay.

The concierges were the most helpful of all the staff we came in contact with. They were genuinely friendly and had good dinner suggestions.

Hotel was in a great walking location. We walked daily around town to buy exquisite French delicacies. There is also an 8-mile walking path around Cap Ferrat which we did and it was a terrific experience. We walked to Villefranche-Sur-Mer and enjoyed the different shops, restaurants and particularly liked walking through the historic fort.

Cons:

Our room was poorly designed - we had a lot of square footage but were constantly bumping the doors into each other.

We had free wi-fi throughout the hotel but it never worked! We had to sign in everyday and many days, multiple times a day. The wi-fi would stop often working mid-download or just not work - disappointing.

Hotel air conditioning was non-existent, except for our room which we always had blasting. Lobby/gym/bar/restaurant did not have any air conditioning or it was barely working. We were thankful that our room air conditioning was strong and quiet.

Gym was tiny - 4 cardio machines and almost no weights. It didn't open until 9AM.

We informed the hotel it was our wedding anniversary and usually we get a bottle of prosecco and/or a dessert - especially at this price point. But not here, we got "special" embroidered sheets that spelled out love - truly disappointing.

We never ate at the hotel because we found the surrounding restaurants (either in Beaulieu or Cap Ferrat) had great food and people watching with better prices.

Room Tip: Terrace rooms are the best!
  • Stayed: July 2013, travelled as a couple
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3  Thank twosquares
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 August 2013

We have visited La Reserve for 25 years and in all the many places we stay AT THIS PRICE LEVEL it is simply the best. The location is perfect right on the sea with views to die for. We had a little problem with our booking this time as a room I had booked to help with the dogs was not allocated to us, but very quickly and politely we were upgraded to one of the finest rooms in the hotel with a lovely terrace. The staff are very good indeed and the restaurant deserves to have 2 stars without doubt!! The food we had was the better than Le Bristol Epicure in Paris!! and a big Well done to Jean-Louis who has moved on from a sommelier role to being a wonderful Maître D' as well. The highlight of our trip to France !! Well done to you all

Room Tip: Take the most expensive you can afford room 4 being amazing
  • Stayed: July 2013, travelled as a couple
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1  Thank DrDavid007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Estelle W, Directrice at La Reserve de Beaulieu Hotel & Spa, responded to this reviewResponded 9 August 2013

Dear Madaù, Dear Sir

We were very pleased for your compliments and thank you for appreciating our daily undertakings to satisfy our guests.

Our new Chef Romain Corbiere and our new Maître D Guillaume Anglade and entire staff members make every possible effort to regain the lost star and hope that our daily efforts will be rewarded.

Looking forward of welcoming you again soon

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Reviewed 22 July 2013

This hotel has been on the list for a few years, and finally we got to experience it. 4 nights in early July - what a treat.

We had a corner room on the top floor with great sea and pool views, facing Cap Ferrat - 2 juliet balconies provided light and air in abundance.

The lunches on the terrace were marvellous as was the special treat in the restaurant in the evening.

Service was impeccable, although the pool attendant guy needs a tip before he gets interested.

Have a walk around Cap Ferrat and lunch at Paloma Beach.

Overall this is one of the best small hotels in Europe, great service, food, location..............the only thing they can't do is make a decent club sandwich. I thought that at 50€ it must be special...............don't be tempted..............rubbish!

Massive recommend for a romantic short break.

Room Tip: Room 44 for great views, corner sea and pool view.
  • Stayed: July 2013, travelled as a couple
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Thank LancashireChaddy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Estelle W, Directrice at La Reserve de Beaulieu Hotel & Spa, responded to this reviewResponded 9 August 2013

Dear Sir

We thank you for sharing your experience with us and for your nice review. We were very pleased for your compliments and thank you for appreciating our daily undertakings to satisfy our guests.

Looking forward of welcoming you again soon

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Reviewed 10 June 2013

I totally disagree with the previous review. I have stayed at this hotel several times and it is still excellent in every way, I have just returned from my last lengthy visit. I can only assume that the previous reviewer has no concept of class, a quality which the hotel has in abundance. ( I always look at a reviewers review profile to make a judgement on their level of experience). Yes the restaurant has lost a Michelin star due to a change of chef, but judging by our experience of the food on this visit it will probably not be long before they regain the second star. The service from all the staff in the hotel from the concierge to housekeeping was faultless, very friendly and efficient. It is expensive but one expects that, if you cannot afford the prices don't stay there.

  • Stayed: May 2013, travelled as a couple
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2  Thank BobTayloruk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Estelle W, Directrice at La Reserve de Beaulieu Hotel & Spa, responded to this reviewResponded 22 July 2013

Dear Sir

We were very pleased for your compliments and thank you for appreciating our daily undertakings to satisfy our guests.

Our new Chef and entire staff members make every possible effort to regain the lost star and hope that our daily efforts will be rewarded.

Looking forward of welcoming you again soon

Estelle WICKY

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Reviewed 28 May 2013

The location is great, between Nice and Monaco, right on the sea front making the pool area very enjoyable. Yet, the standards applied were certainly relevant in the 80s but are not contemporary any more. The place lives in the past and has not been able to adapt to the quality and modernity that you should expect in such establishment. Rooms and equipment are getting tired and well below standards of luxury hotels.
Only prices have been catching up at speed if not even faster than best places in the world. Unfortunately there is a flair of decadence.... From 2 stars Michelin to 1 star only, which could even be challenged... In terms of service, staff is nice and polite but quite ineffective... Only the sommelier is a nice character who knows his job and does it very well.

Stayed: May 2013, travelled with family
4  Thank morelki2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Loic L, Directeur général at La Reserve de Beaulieu Hotel & Spa, responded to this reviewResponded 4 June 2013
Google Translation

Madame, Monsieur,

Tout d’abord, nous vous remercions d’avoir pris le temps de nous faire part de votre ressenti suite à votre séjour parmi nous.

La Réserve de Beaulieu, lieu chargé d’histoire, puisqu’ouvert depuis 1880, fait partie de ces palaces qui ont faits et font toujours la réputation de la Côte d’Azur. Au fil du temps, les rénovations effectuées se font dans le respect de la maison. Malgré cela, elles allient le charme de l’ancien et la modernité, puisqu’elles sont toutes équipées d’écrans plats dernière génération, de stations IPod Bose, et pour la plupart, de machines Nespresso. En outre, la vôtre possédait une salle de douche séparée en plus de la salle de bain et avait une superficie de 56 m2. Une rénovation totale de nos chambres vient d’être achevée et très certainement qu’une décoration plus contemporaine vous aurai alors plus convenu.

Il est vrai que l’infrastructure de la Réserve, comme les nombreux escaliers qui desservent bar, restaurant, piscine et spa, n’ont pu vous convenir, compte tenu du fait que vos jumelles étaient dans une poussette double frontale et que vous aviez du mal à circuler sans l’aide de notre personnel qui était omniprésent et toujours prêt à vous aider. Votre mécontentement s’est accentué par le fait que vous ne pouviez accéder aux étages par l’ascenseur, votre grande poussette ne rentrant pas dans celui-ci. D’ailleurs, après enquête auprès de nos proches voisins (Saint Jean Cap Ferrat et Monaco), il s’est avéré qu’aucun n’avait d’ascenseur suffisamment large pour le permettre.

Nous sommes sans cesse en quête d’amélioration de nos standards afin de garantir à tous nos clients un confort et une qualité de service irréprochable, ainsi que de trouver les meilleurs produits de qualité.

Quant au guide Michelin, une étoile a en effet été retirée suite au départ de l’ancien chef, ce qui est tout à fait normal dans cette profession et à ce niveau d’exigence. Notre nouveau chef Romain Corbière, qui a travaillé avec les plus grands chefs de la profession a carte blanche afin de retrouver cette étoile momentanément enlevée. Je me rappelle d’ailleurs que vous aviez été enchantés de vos deux dîners pris dans notre restaurant.

Nous regrettons seulement, malgré toute l’écoute et l’aide que nous avons pu vous apporter pendant tout votre séjour, de n’avoir pu vous satisfaire comme nous l’aurions souhaité.

Cordialement,

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