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“Good conference venue”
Review of JW Marriott Cannes

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JW Marriott Cannes
Ranked #13 of 126 Hotels in Cannes
london
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Good conference venue”
Reviewed 16 December 2013 via mobile

Stayed here in Jan 13 for a works conference for 5 days.
Hotel was luxurious, spotless and modern in design. Room was well appointed, bathroom superb, with a separate shower & bath.
I had a sea view room, hotel in centre of town, so close to all other restaurants and amenities. Taxi fare from Nice airport to hotel €100.
Food in the hotel was of a good standard.
I would definitely stay here again.

Stayed January 2013, travelled on business
Helpful?
Thank Goodwoods
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CecileP06, Responsable relations publiques at JW Marriott Cannes, responded to this review, 13 January 2014
Dear Goodwoods,

Thank you very much for your sharing your feedback following your recent stay with us. We were delighted to read that our service and facilities met your expectations.

It was a pleasure to have you as our guest and we sincerely hope you to welcoming you back soon.
Warm regards from the team at the JW Marriott Cannes
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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819 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (131)
Date | Rating
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  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
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English first
Neuilly
Level Contributor
151 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed 22 November 2013

This hotel could definitely improve quickly if customers were not annoyed with many discouraging details like paying 24€ for getting wifi in the room or having to switch to other networks when they go to a meeting room even if they stay at the hotel. At breakfast you are required to fill out a form including name, room number, type of breakfast and signature! Otherwise, their main restaurant is quite nice although rather expensive at dinner (no menu). Staff is good but enters rooms without waiting for customer's answer! Lights on the balconies stay on all night and there is nothing you can do about it!

Room Tip: Try to get to see the sea!
See more room tips
  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Konnect92
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CecileP06, Responsable relations publiques at JW Marriott Cannes, responded to this review, 13 January 2014
Dear Konnect92,

Thank you for taking the time to review the hotel following your recent stay with us. We are delighted to hear that you had an enjoyable experience although disappointed that we could not make it excellent.

For the convenience of our guests, we offer unlimited Wi-Fi internet in the hotel’s lobby, complimentary. However, we would like to note that Wi-Fi is also available in all guest rooms and is chargeable unless it is part of a room package. Concerning the internet prices that you have mentioned, we would like to let you know, that among our competitors in Cannes, the 5 star hotels, we are offering average prices. Comparing ourselves with other Marriott Hotels in the rest of Europe the prices are also very competitive.

Regarding your remarks about the breakfast procedure, together with the ones regarding the housekeeping service please note that we have shared them with the Department Heads for a further review. We appreciate your feedback in regards to our employees.

We hope that you were still able to enjoy your night sleep though as all of our rooms are fully equipped with black out curtains that eliminate the lights throughout the day.

Thank you once again for your review and we hope to welcome you back to the hotel so that we may have the opportunity to make your next stay with us an excellent one.

Warm regards from the team at the JW Marriott Cannes
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
52 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 17 November 2013

We have decided to celebrate my friend 40th birthday at this hotel and I definitely not regret it
We were a group of 8 and the feedback from all of us was a positive one.
The locations is great (right across from the sea and in the centre of Cannes)
The room and the bathroom are a good size and everything its very clean and well maintained.
There's no need to say that the breeakfast is very very good (this is one of the JW strongest points)
To add a plus on the all experience, on the day we were celebrating my friend birthday, the hotel surprised her with a beautiful cake and a bottle of champagne! Very nice!

  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CristinaPetrix
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CecileP06, Responsable relations publiques at JW Marriott Cannes, responded to this review, 13 January 2014
Dear Cristina Petrix,
Thank you for your wonderful review of the JW Marriott Cannes and for the great scores you have awarded us. We are thrilled to find out that you felt very welcome in our hotel and that we were able to exceed your expectations and help make your stay that little bit more special.

Our aim is to provide our guests with memorable experiences and I am delighted to find out that we were able to leave with a positive impression.

We look forward to having another opportunity to welcome you back in the near future.
Warm regards from the team at the JW Marriott Cannes
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chanhassen, Minnesota
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 4 October 2013

The J.W. is located across the road from the sea and has a lovely terrace on the top. We stayed one level up from the lobby and we had a small terrace attached to our room. The room also had a strong WIFI signal. The bed was comfortable and the sheets very clean. Our bathroom had both a separate shower and a tub. The staff was friendly and helpful. The concierge was especially helpful in recommending restaurants and finding a laundromat so we could do our laundry. The breakfast had lots of options, pretty typical Marriott choices. Since we are Marriott reward members, our breakfast was free. The parking was expensive, 40 euros a day for valet, so I would not recommend a car. The public transportation is nearby and between the buses and train there is access to all the sites. We stayed for five nights and determined the cost of the taxi to the airport was far less than the parking fee for the car. And the traffic was congested so we preferred the train when visiting the other villages on the coast.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
1 Thank Mercedes244
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CecileP06, Responsable commercial at JW Marriott Cannes, responded to this review, 24 October 2013
Dear Mercedes244,

Thank you very much for your positive review of the JW Marriott Hotel and for awarding us with such a great scores. We are delighted that our hotel suited your needs during your recent stay in Cannes.
Thank you again for your great comments and we hope to welcome you back to the hotel again soon.
Kindest regards from the team at the JW Marriott Cannes.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Camarillo, California
Level Contributor
25 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 4 October 2013

Simply put, this rates a one of the top to holiday experiences on my 7 year marriage. As a Platinum member, this JW takes it very serioously...but beyond that as a guest, I felt the staff was absolutley extrodinary me to and everyone i witnessed them assisting which is just as important. Where I did have an issues someone was "Johnny on the Spot" and addressed it immediatley! and again, I witnessed the same with another guest.
My wife and I celebrated our 7th wedding anniversay there over the weekend and this location is the best in Cannes. The JW Grill indoor/outdoor restaurant as THE BEST location on Blvd de La Croisette...bar none. When you sit out side at the restuarant the views are spectacular. Standard rooms are small, but beautifully appointed in leather. We stayed in a one bedroom suite and I looked at others (and they have done an exceptional job!) I could not plug in my razor and my wife could not plug in her curling iron in the room (US Voltage) so If I were to make a reccommendation I would change that, however, when we asked for convertors which we used in other rooms for phone, Ipad and my wife's curling iron, we were accomodated immedately.

I do not speak French well at all, but the staff all spoke English well enough to not make me feel unconfortable or lost. My position is if I do not speak the language well I will not destroy it! That said, I must highlight Phillppe, the day concierge. I suprized my wife wiht a trip to a quint little town call Gourdon, North West of Grasse but waaaay up in the mountians. While it might seem a simple drive for a local, Philleppe was gracious and thoughtful enough to priunt directions for me in English! And I did not get lost!!!

We had great coffee a couple nights just down the block at the Armarni Cafe, and while it might sound crazy, they brw Illy, but somehting about the brew wiht creame and their finely gorund sugar was fantastic!

  • Stayed October 2013, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
Thank W S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CecileP06, Responsable commercial at JW Marriott Cannes, responded to this review, 24 October 2013
Dear W S Yonkers,

Thank you for your wonderful review of the JW Marriott Cannes and for the great scores you have given us for all the aspects of your stay.
We are delighted to find out that you felt very welcome in our hotel and that Philippe was able to make a memorable difference to your stay; thank you for taking note of his name and sharing your experience online.

We hope you enjoyed the many activities you had planned during your trip and we look forward to welcoming you back!
Warm regards from the team at the JW Marriott Cannes
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oakville, Canada
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 September 2013

We spent just two nights at the JW Marriott in Cannes in late September 2013. We found the staff to be completely helpful and pleasant. We had a lovely suite with a balcony. The suites are spacious. Our suite had a large tub and a very large shower. There was a super king bed, which I didn't find to be terribly comfortable. Over all our stay was wonderful. The location was great and we had a fantastic time in Cannes and Antibes.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kate p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CecileP06, Responsable commercial at JW Marriott Cannes, responded to this review, 24 October 2013
Google Translation
Chère Kate P,

Nous tenons à sincèrement vous remercier d’avoir pris le temps de partager votre excellent commentaire concernant le JW Marriott Cannes. Nous sommes ravis que votre séjour ait été agréable et soyez-sûr que nous en ferons part à toute notre équipe !

Nous espérons pouvoir vous accueillir très prochainement au JW Marriott Cannes lors de votre prochaine visite sur la magnifique French Riviera.

Nos meilleures salutations,

L’équipe du JW Marriott Cannes.
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Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 19 September 2013

I E-mailed the hotel to let them know it was our 30 wedding anniversary. The hotel upgraded our room, made us a cake and gave us a free bottle of wine. This made our trip. The hotel looks as though its been refurbished as everything looks new. The food was fab. Staff very helpful and friendly. I would stay here again in a heart beat.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Wendy196263
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CecileP06, Assistante marketing & commerciale at JW Marriott Cannes, responded to this review, 8 October 2013
Dear Wendy196263,

Thank you very much for your lovely review about the JW Marriott Cannes.
We were very glad to find out that you overall enjoyed your stay at the hotel and we were able make it a little bit more special!

We sincerely hope to have the pleasure to welcome you back when you will be next in Cannes

Kindest regards from the team of the JW Marriott Cannes!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about JW Marriott Cannes

Property: JW Marriott Cannes
Address: 50 Boulevard de la Croisette | BP 224, Provence Alpes Cote d' Azur, 06414 Cannes, France (Formerly Palais Stephanié)
Region: France > Provence-Alpes-Cote d'Azur > French Riviera - Cote d'Azur > Cannes
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Luxury Hotel in Cannes
#30 Business Hotel in Cannes
#41 Romantic Hotel in Cannes
Price Range (Based on Average Rates): £££
Hotel Class:5 star — JW Marriott Cannes 5*
Number of rooms: 261
Official Description (provided by the hotel):
Nestled between the Mediterranean Sea and the Southern Alps, JW Marriott Cannes boasts an incomparable cultural and artistic heritage. The hotel is located on the former site of the Palais des Festivals, placing it at the heart of a city that steps into the spotlight once a year, when shining stars and international events come together for a film festival that has made Cannes the annual showcase for French elegance. Among its many unique features, JW Marriott Cannes is the only luxury hotel on the Croisette to have its own auditorium seating up to 820 guests. It also offers 16 newly renovated multi-functional and totally flexible conference rooms (including 10 new rooms on the 1st floor). ... more   less 
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Also Known As:
Jw Marriott Cannes Hotel Cannes
Palais Stephanie Hotel Cannes
Cannes Palais Stephanie Hotel
Sofitel Cannes
Cannes Sofitel

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