I travel a great deal and have stayed in many top hotels; sadly the Majestic does not measure up. The bathroom ceiling has peeling and cracked paint, broken tiles in the shower, scratched paint surrround the mirror, and thin towels that are more appropriate to a pension than a world class hotel. Room service, even with a breakfast form filled out precisely, brought me the wrong food, and when I asked for room service tea with lemon and a still water, I was brought milk and sparkling water.
These mistakes are simply unacceptable in a top hotel. In addition, I was out of my room at 8 am and when I returned at 4 pm, housekeeping had yet to clean it.
I asked for a dress to be pressed that I need to wear in 48 hours, and you would have thought I was asking for the impossible. The best answer I could get was "We'll try to have it for you by then." Wow. Needless to say, this formerly grand hotel is just that, a fading beauty.More
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