We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Many times always good.”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
InterContinental Carlton Cannes
Ranked #9 of 126 Hotels in Cannes
Certificate of Excellence
uk
Level Contributor
141 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
“Many times always good.”
5 of 5 bubbles Reviewed 17 October 2013

We have stayed at the intercontinental for some 13 years every summer; usually in September. As usual this time we were given an upgrade to a sea view room on the sixth floor. These rooms have fantastic views. The welcome and check in was extremely professional being greeted by name as well as the assistant manager conducting us to our room. We were greeted by name by many staff that have been at the hotel for many years.
We had booked breakfast flex rate for most nights however three nights were reward nights that did not include breakfast. Readers may have seen that Breakfast is 40 or so Euros that is correct however by booking breakfast flex the cost is 30 Euros which includes two people, this compares well at 15 each with the side street cafes which charge 14 for continental breakfast. So the lesson is book breakfast flex.
We are mindful of the beach charges, obviously those who either want to see the rich and famous or are the rich and famous are content to use the hotel beach at its current cost. Those who do not should take advantage of other beaches a few minutes either side of the hotel where for as little as 7 Euros a chair may be had, those who feel this is too much then just a little farther is the public free beach same sea same sand.
We can never praise the staff to much for the knowledge and helpfulness. The reception, the concierge and restaurant staffs go out of the way to please.
Comments on the fabric of the hotel being tired are perhaps justified, the hotels owners, some middle eastern person has perhaps not yet understood that this hotel has a history that needs to be cared for. Intercontinental Hotels Group are the long term managers. People who complain that there is no swimming pool perhaps have not done their research as it is clear from the hotels web site and brochures that there is not one but why worry the sea is just yards away.
We have free wifi from being a priority club member there is also as mall busines centre.
We would recommend this hotel for the service, location and the sense of occasion for being there.

Room Tip: Be a member of the groups loyalty scheme to get an upgrade and free wifi.
See more room tips
  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ronchadwick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CarltonCannes, Guest Relations Manager at InterContinental Carlton Cannes, responded to this review, 19 October 2013
Dear Mr Chadwick,

Thank you for the time you spent to write your review on tripAdvisor regarding your stay, your life, at the InterContinental Carlton Cannes hotel.

We are double honoured to read a non anonymous pseudo leaving an objective comment. We suggest you to write a travel book as you know how to underline what is a real experience expected. And thank you for quoting our team as you have described.

Home sweet home with lot of little attentions who make the difference, we look forward to welcoming you very soon again in your Cannes Residence, on the french riviera.

Sincerely Yours

Guest Relation Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

1,822 reviews from our community

Traveller rating
    990
    457
    202
    92
    81
See reviews for
234
853
57
333
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (235)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Birmingham, AL
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 14 October 2013

My husband and I stayed at the Carlton in early June and were totally impressed. Upon arrival, we were very pleasantly greeted and directed to the reception desk; where, upon presenting my hotel card, we were upgraded to a suite with a partial ocean view. During our five days here, we were always treated as honored guests. The concierge desk handled a couple of tour reservations for us with courtesy and efficiency. In our reservations we included daily breakfast which was a veritable banquet! The lavish buffet had almost anything you could want, but the servers also would place special orders if you desired something extra. To illustrate just how service oriented this hotel is, I will relate a personal experience. During our stay, I tripped and fell on the lobby staircase. Before I could even start to get up, there were three or four staff members there to assist me. They administered first aid for my scrapped arm and offered to call a doctor or take me to the hospital. I declined so they accompanied me to my room. As all of this was taking place, a member of the concierge team who knew my husband, went out to the promenade to find my husband and bring him back to me. As you can see, the staff of the Carlton is truly top notch and greatly contributed to making our stay in Cannes memorable.

Room Tip: There is an excellent bakery just a couple of blocks away that serves sandwiches, pizza and a couple...
See more room tips
  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DisatisfiedCouple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CarltonCannes, Guest Relations Manager at InterContinental Carlton Cannes, responded to this review, 15 October 2013
Dear Madam,

First of all,thank you very much for taking the time to share your comments regarding your July's stay at the Intercontinental Carlton Cannes.
I am really happy to learn that despite the unfortunate fall you suffered,you had a wonderful experience at the Hotel.
It is always a pleasure to receive such a nice feedback.
Be sure that your comments will be shared with the rest of the team in order to let them know they managed to reach your expectations in terms of quality.

All of us are looking forward to welcoming you back soon at the Carlton.

Sincerely Yours.

The Guest Relations Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Concord, North Carolina
Level Contributor
94 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
4 of 5 bubbles Reviewed 14 October 2013

the Bad: During a recent stay, the entire lobby and all public spaces were taken over by a trade show for 4 days. There was no place to go, except for one's room.

the good: comfortable room, great bed, quiet. Also free internet for top tier priority club member ( Ambassador Platinum).

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank James M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CarltonCannes, Guest Relations Manager at InterContinental Carlton Cannes, responded to this review, 15 October 2013
Dear Sir,

First of all,thank you very much for taking the time to share your feedback concerning your last stay at the Intercontinental Carlton Cannes.
We were happy to learn that you enjoyed the allocated room together with the privileges extended to you as a Platinum Ambassador member.
I regret however to read you were not satisfied with some aspects of your stay.
The Carlton together with the all city of Cannes were indeed hosting a world fair during your visit.
I can perfectly understand your disappointment when you noticed the major transformation of the lobby into a huge business center.
Please accept my apologies for the inconveniences it caused you.
To avoid such a situation in the future,I am inviting you to contact the hotel directly in order to reserve outside this type of major event.

We are looking forward to have the pleasure to welcoming you back at the Carlton in the near future.

Sincerely Yours

R.Van de Poël
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 13 October 2013

Recently my husband and I traveled to Cannes, France and stayed at the beautiful Carlton Hotel for seven nights.
Early Check-in after an overnight flight: Excellent!
Complimentary bottle of fine Champagne delivered to our room: Delightful!
Room Upgrade with Mediterranean view: Priceless!!
After 100 years, the Carlton is as beautiful and elegant as ever. The luxurious room, comfortable amentias, free Wi-Fi and sumptuous buffet breakfast are some of the high points of our stay.
The staff was as always efficient, courteous and professional in every way.
Our visit to the South of France was wonderful mostly due to our stay at the Carlton.
We will definitely return again.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CMCzelder
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CarltonCannes, Guest Relations Manager at InterContinental Carlton Cannes, responded to this review, 14 October 2013
Dear Cmczelder,

Thank you very much for taking the time to share your comments regarding your stay at the InterContinental Carlton Cannes.

I am really happy to learn that you had a wonderful time at the Hotel.

It is always a pleasure to receive such a nice feedback. Be sure that your comments
will be shared with the entire team in order to let them know they managed to reach your expectations.

We are looking forward to welcoming you back very soon at the Carlton.

Best regards

Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
La Ciotat, France
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 bubbles Reviewed 11 October 2013

If it weren't for the brilliant staff and the extra large fluffy feather pillows on the small bed, I would give this place a 1. The staff are friendly, courteous, smiling, helpful and most speak english, or endure my french. It's a shame they work at this tired old hotel that honestly should be closed for a year or two and gutted. The wall paper is tired, fading and old, the bathroom fixtures are old, everything is old (except the pillows) and in need of replacing. So not worth the money. I stayed at the Marriott last MIPCOM and will request it again next year, it's modern and clean. While the Carlton is stunning outside it really needs some TLC on the inside.

Room Tip: While the rooms at the back are quieter at night, when the recycling gets going it is painful.
See more room tips
  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Michelle M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CarltonCannes, Guest Relations Manager at InterContinental Carlton Cannes, responded to this review, 13 October 2013
Dear Michelle M,
Thank you for taking the time to write your comments regarding your recent stay at the InterContinental Carlton Cannes.
We have taken good note of your highly positive comments about the staff. They are our best rewards and they strongly encourage us to uphold the level of Service your are entitled to expect.
I regret however to read that you were not happy with the room you occupied. Let me begin by expressing my apologies for the disappointment you experienced with regards to the description that lead your negative feedback, I am very sorry to hear that you do not feel having received the level of quality at our hotel on which we pride of ourselves. We are honestly and frankly not used to deal with such negative comments but your feedback is very important for us as it represents your personal feeling corresponding to your own experience.
We sincerely hope you will give us a new opportunity to welcoming you back at the InterContinental Carlton Cannes for MIPCOM 2014.
Best Regards,
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Locarno, Switzerland
Level Contributor
64 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
1 of 5 bubbles Reviewed 10 October 2013

There are so many nice hotels on the French Riviera. This is maybe the worst exception, a real rathole! The first bad impression you get when you arrive is the aggressive and threatening look of the thugs at the entrance who are supposed to guard some members of their "clientele". Bad service all over starting from the reception, haughty, arrogant and totally unprofessional clerks; the same pattern applies to the bar and restaurant staff. Tiny squalid rooms, incredibly minuscule bathrooms fit for a third/fourth class hotel. No pool, no spa, no turkish bath, no sauna, no garden. Just inexplicably pricey. Nevertheless across the road they have their own little beach where they charge ridiculous amounts of money just to sit in a very crowded spot full of shouting and molesting little kids. The icing on the cake is that they force you to leave the beach at six pm (which is really the best time of the day) blaming this on some non existing police regulation. Just read the standard meaningless replies to lots of complaints from their useless manager on trip advisor. Still supposedly ideal for nouveau arabs and russians who certainly don't know any better.

Helpful?
4 Thank RobinsonCrusoe19148
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles
Level Contributor
4 reviews
4 hotel reviews
4 of 5 bubbles Reviewed 8 October 2013

Exactly what one would expect by the seaside...very comfortable resort for the well-heeled. Lots of closet space and well-appointed bathrooms. Gym shouldn't call itself that, but with the beach across the street, better to go for a run or a swim in nature.

Bar is quiet, can become extremely lively at night, especially during a festival or convention. Type of crowd also tends to vary during the festival/convention time.

Very kind concierge and staff. The concierge followed up the next day after my friend lost her wallet (we found it at a restaurant) to make sure all was ok. Considering the hotel was packed to capacity I was pleasantly surprised the service and attention remained top-notch.

Food and beverage options at the hotel are very reliable.

  • Stayed May 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 818Foodie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CarltonCannes, Guest Relations Manager at InterContinental Carlton Cannes, responded to this review, 10 October 2013
Dear 818Foodie,

Thank you for having posted your comments further to your recent visit to the InterContinental Carlton Cannes during the Film Festival.

We are delighted to learn that you were satisfied with the ability of the Concierge to solve the unfortunate situation you experienced.

Your positive comments will be shared with the department head.

All of us are looking forward to welcoming you back soon .

Cordially,

The Guest Relations Manger
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Cannes hotels
0.4 mi away
Hotel Barriere Le Majestic Cannes
0.2 mi away
Grand Hyatt Cannes Hotel Martinez
0.5 mi away
Five Seas Hotel Cannes
Five Seas Hotel Cannes
#3 of 126 in Cannes
4.5 of 5 bubbles 468 reviews
Show Prices
Show Prices
Show Prices
0.1 mi away
JW Marriott Cannes
JW Marriott Cannes
#13 of 126 in Cannes
4.0 of 5 bubbles 801 reviews
0.8 mi away
Radisson Blu 1835 Hotel & Thalasso
0.2 mi away
Le Grand Hotel
Le Grand Hotel
#17 of 126 in Cannes
4.0 of 5 bubbles 483 reviews
Show Prices
Show Prices
Show Prices

Been to InterContinental Carlton Cannes? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about InterContinental Carlton Cannes

Property: InterContinental Carlton Cannes
Address: 58 La Croisette | CS 40052, 06414 Cannes, France
Phone Number:
Region: France > Provence-Alpes-Cote d'Azur > French Riviera - Cote d'Azur > Cannes
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#5 Family Hotel in Cannes
#5 On the Beach Hotel in Cannes
#8 Luxury Hotel in Cannes
#11 Business Hotel in Cannes
#12 Romantic Hotel in Cannes
Price Range (Based on Average Rates): £££
Hotel Class:5 star — InterContinental Carlton Cannes 5*
Number of rooms: 343
Official Description (provided by the hotel):
Welcome to Cannes. There is a place at the heart of La Croisette where you can enjoy a truly unforgettable moment in an intimate setting. Thanks to 100 years of tradition at your service, the InterContinental Carlton offers a unique experience under the Mediterranean sun. A genuine legend: The InterContinental Carlton Cannes cultivates this refined atmosphere where yesterday's charm and spirit mix with today's expectations. With its 343 rooms and suites, its restaurants and bars, its famous terrace and its private beach of fine sand, it offers incomparable service worthy of the best hotels. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Ebookers, Priceline, Odigeo, Expedia, Hotels.com, TravelUp, TripOnline SA, Evoline ltd, Traveltool, S.L.U., HotelQuickly and Cancelon so you can book your InterContinental Carlton Cannes reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Intercontinental Carlton Cannes Hotel Cannes
Intercontinental Cannes
Carlton Cannes

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing